Engineer Customer Service

Thomas Gregory Lipinski

***** **** **** ***** ******, MI 48451

Phone: H: 810-***-**** C: 810-***-**** abm8mn@r.postjobfree.com

Objective:

To secure a Customer Service position where I can contribute my problem

solving skills in electrical engineering with a progressive forward

thinking company

Employment History:

Cooper Industries - Cooper Tools Division

09/88 to 06/09

Auburn Hills, MI

Test & RM Engineer, Auburn Hills

Field Service Manager

System Designer

Product Trainer

Field Service Engineer

. Hardware design for all products supplied by the Auburn Hills Systems

Division.

. All products were a PC control running some form of Windows controlling a

servo drive running a DC Electric Motor with Transducer and Resolver

feedback to tighten nuts and bolts to precise Torque, angle or yield.

. Products include 4 generation of Tork-Trak Controllers, Fastening and

Assembly Cart, 4 generations of system controllers and worked on the

corporate design team to come up with a common controller for all

Divisions.

. Worked directly with customers, sales and service on new requirements,

problems and implementation.

. Worked with and gave directions to the software development engineers to

implement additional features and resolve existing problems. Tested all

new software revision, released the revision when complete and made disk

images of the computers to make loading of new hardware more efficient.

. Designed assembly stations, test fixtures and set up procedures to

assemble as well as test all of the company's controllers.

. Represented the company in North America, Europe and also gave training

to our China counterparts

. Designed Circuit boards for the products and special features such as

remote down shift, rope wind and pulse torque recovery

. Directed manufacturing through the build and test of the products

assembled in the Auburn Hills plant.

. Assisted our field service department in troubleshoot and repairing

installed equipment to minimize down time for customers using our

equipment in their production process.

. Established and maintained all of the product drawings using ACAD.

. Built and de-bugged prototype designs.

. Worked on several different network communications, including Field Bus,

Ethernet Protocols and RF connectivity.

. Wrote software installation procedures for field service and customer

use.

Eaton Corporation

4/1978 to 8/1988

Field Service Engineer, Fenton, MI

. Installation, trouble shooting, training and customer assistance on the

Eaton products

. Primary product was a microprocessor controller that monitored a strain

gauge and controlled a servo drive or solenoid valve to control torque on

threaded fasteners.

. Other duties were breadboard circuit wiring and test, panel test and

assisting engineering on system or product tasks.

. Represented the company throughout North America.

Education:

R.E.T.S. Electronics School Associate Degree in Electrical

Engineering Technology Detroit, MI

L'Anse Cruse High School - Diploma

Mount Clemens, MI

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