Syed Quadri

SUMMARY

• Over *+ years of experience in IT consulting.

• Experienced in analysis, planning, designing, configuring, administering, maintaining of various types of

UNIX (Solaris/ Linux /HP UNIX / AIX).

• Resolution of technical issues on system integration and support. Software package deployment, disaster

recovery/contingency of business management.

• Experience in package management and upgrading the Solaris OS.

• Strong experience with many Unix and Linux flavors such as Red Hat Linux 7.3 / 9, Suse, FreeBSD and

Sun Solaris 9/10/11, Solaris Express / OpenSolaris

• Worked on Kernel Patching with different distributions.

• Creating and maintaining users, profiles, security, rights, disk space and process monitoring, checking

Kernel parameter for better performance tuning.

• Extensive exposure to Solaris administration tools like SMC.

• Able to write and debug Shell Scripts, hands on solving of day to day operations.

• Experience in remote installation of Solaris using Custom jumpstart Installation.

• Experience working with LDAP servers. Configuration of NIS, NFS, DNS servers.

• Experience working in Production, Development and testing environment.

• Configuration and troubleshooting for Unix Servers, TCP/IP, email, DNS, firewall, and iPlanet/Netscape

Web servers.

• Installation, Configuration and Administration of VERITAS Volume Manager 4.x/5.x, VxFS.

• Installation, Configuration and Administration of VERITAS Net Backup 5.x/6.x.

• All levels of RAID configuration and management using Raid Manager.

• Analyze and write detailed specifications and Test Requirements using Test Director.

• Installation and configuration of Linux/Solaris on Sun and Windows servers, using Jumpstart/Kick start

and automating server deployment process.

• Experienced in Installing, Configuring, troubleshooting, software upgrades, planning, designing,

administering, maintaining of various types of UNIX (Solaris/Linux).

• Installation and configuration of Solaris Zones and ability to work with ZFS.

• Ability to diagnose and resolve complex problems involving servers, SAN

• storage and SANswitches required.

• Hands on experience with Solaris Performance Monitoring tools(tibco,syswatch). Good in solving Memory

and CPU utilization problems.

• Experience in setting up Host and Network Security using Security tools.

• Extensive experience in the implementation of mail servers like Send mail 8.10.x, Postfix 1, 2. Shell ( sh,

bash, ksh ) scripting to automate tasks of day to day administrative tasks.

• Installation and configuration of VMware workstation. Knowledge in various virtual machine packages.

• Good communication skills, working in team environment.

• Analytical thinker and self learner, skilled at progressing from problem statement to well documented

designs.

• High motivation level and strong attention to detail

• Ability to meet deadlines and work additional hours when needed

• Ability to manage tasks and work independently.

• A desire to develop and broaden skills is a must.

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TECHNICAL SKILLS

Operating

Sun Solaris2.6/7/8/9/10, Linux, HP_UX, Windows, Aix.

Systems

Ultra SPARC Series, SPARC Server 1000, Ultra 2, SUN Enterprise

Hardware 2000/3000/4000/6000 E4500/E6500, SUNFIRE6800, IBM RS6000/S80/M80

series servers, Intel X86 and DLT 7000

Protocols TCP/IP, NetBIOS, NetBEUI, SMTP, SNMP, ICMP, FTP, TELNET, UDP.

Networking Firewalls, NFS, AutoFS, NIS, NIS+, DNS, DHCP, LAN, WAN, Apache, Sendmail

Web Server Apache Tomcat/http server, IIS.

Languages Shell Scripting, C, SQL, PL/SQL, HTML.

RDBMS Oracle 8i/9i/10g, MS Access.

VERITAS Cluster Server, LVM, LDAP.

Third Party SW

EDUCATION

Advanced Diploma in Computer Science

Nordic College of Business and Technology, Canada

Industrial Diploma in Laser and Fiber Optics

Canadian College of Business and Technology, Canada

Bachelors in Computer Applications (BCA)

Wesley Degree College (Osmania University), India

Microsoft Certified Systems Engineer Windows 2003

Microsoft Certified Professional Windows 2003

Cisco Certified Network Associate (CCNA)

EXPERIENCE

Amdocs Inc, Champaign, IL June 2007 –Till Date

Production Support specialist

Amdocs provides software and services solutions to tele services providers worldwide. The company offers

customer relationship management, order management, service fulfillment, mediation, and content revenue

management products, collectively known as integrated customer management (ICM) enabling systems.

Responsibilities

• Provided 24x7 on call support to maintain the high availability of critical applications. High experienced in

dealing with day to day issues from Production room(CCC).

• Good Experience of working on Bridge with Client and Vendor to troubleshoot and discuss issues

• Administered BEA Weblogic Server 8.1 & Weblogic server 9.2 in Production and PLAB environments on

Solaris 8 and Solaris 10 Platform.

• Administered BEA Tuxedo 8.1 in Production, PLAB and non prod environments on HP UX.

• Involved in administration and configuration of all Web related applications using Weblogic, IPlanet, MQ

Series, Siteminder, LDAP and SSL.

• Experienced in coordinating with Developers, System Administrators, Network Administrators, security

administrators, Database administrators and Data Center operation management personnel to coordinate

and maintain high availability of critical applications.

• Coordinated and worked with System team during Solaris upgrade for PLAB and Production environments

and also during Package failovers.

• Requested System Team to define Kernal Paramenters as per request from IBM for MQ

• Monitoring the WebLogic Execute Queues, JMS Queues and MDBs and Configure the JDBC connection

Pools and Tuned the connection Pools

• Involved in Application Deployment in various environment like Production, Staging and testing.

• Tuned the WebLogic JVM Heap sizes by adjusting MIN, MAX and Nursery sizes in Production and

staging Environment.

• Identify reoccurring or potential problems and investigate alternate methods to expedite problem

resolution.

• Preparing the requirements for a new tuxedo machine starting from scratch and sending them to the unix

team, including Installation of Tuxedo versions 8.0, 8.1

• Worked on modifying the Juliet menu that is a customized version of the Tuxedo used by Amdocs.

• Configuring the Online accounts in tuxedo and Configuring the Jolt for handling Traffic between Weblogic

and Tuxedo.

• Defining various parameters in the configuration for Tuxedo for improving performance like setting up

Different server groups as per request from dev making sure the services that get used more have high

availability.

• Building the Jolt Repository as per Dev requirements.

• Configure the MAXACCESSERS, MAXSERVERS, MAXSERVICES parameters in the ubbconfig file to

handle the Workstations efficiently.

• Monitoring of the Tuxedo transaction timings using txrpt and other internal tools.

• Wrote internal scripts to remotely login into the tuxedo environments and bouncing, compiling the tuxedo,

Building Jolt in Production environments where we have around 40 tuxedo accounts.

• Configure LB services for efficient use of the tuxedo accounts.

ENVIRONMENT: HP UX, Solaris 5.8, 5.10, Weblogic Server 8.1, 9.2, IBM MQ Explorer, JDK1.4, J2EE,

JSP, EJB, LDAP, JDBC, XML, Oracle9i, Oracle 10g, MQ Series 6.1,Win2K, BEA Tuxedo 8.1, Linux, Apache,

Iplanet, Siteminder, Wily Introscope, VERITAS, AMC

StateFarm, Bloomington, IL April 2006 – May 2007

Solaris System Administrator

Responsibilities

• Worked with File System includes UNIX file System, and Network file system.

• Planning, scheduling and implementing OS patches on both Solaris & Linux boxes as a part of proactive

maintenance.

• Installation, Configuration and Administration of High Availability Veritas Cluster Servers for failover and

redundancy purpose.

• Performed and maintained the corrupted file system.

• Worked with WebLogic Application on solaris server.

• Responsible for scheduling jobs using crontab and at.

• Administering Disks and File systems using Solaris Volume Manager and Veritas Volume Manager.

• Writing various shell scripts to automate tasks.

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• Involved in planning and configuring SAN storage using LVM.

• Worked with Net stat, Prstat, Iostat monitoring commands

• Worked with LDAP implementations.

• Installation of Websphere, upgraded to service pack updates, installed IBM patches, configuring and

creation new admin & managed servers, start & stop Websphere server

• Handled Installation and configuration of Solaris and Linux on Sun Servers.

• Creating Backup account for new users and Deleting account for the retired or deleted users

• Worked with Configuring and troubleshooting NIS.

• Provided customer support, help/troubleshoot users to resolve server, network, and other system wide

problems.

• Responsible for Monitoring network statistics of various network related data structures.

• Involved in Documentation of UNIX environment and configuration details.

Environment: Solaris 9,10 OS, AIX5.2Jumpstart, NFS, NIS, Ufs, Hsfs, pcfs, udfs, swapfs, Autosys, Veritas

Volume Manager, LDAP, WebLogic,Net stat, Prstat, Iostat, Disk based FS,WindowsXP, Distributed .V440,

v490, Sun Fire 2900, 4900, T1000 and T2000.

TIAA CREF, Charlotte, NC July 2005 April 2006

Solaris/Linux Administrator

Roles & Responsibilities:

Installation, Maintenance, Administration and troubleshooting of Sun Solaris 8,9 and Redhat 9, AS 3.0

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servers on various hardware platforms that include Sun 4800, V480, 280R, 4500, 3500, Dell 6400, 2400,

1800 etc.

Performed automated installations of Operating System using Jumpstart for Solaris.

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Jumpstart Configuration for Solaris and Ignite configuration for HP UX.

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Extensively worked on hard disk mirroring and stripe with parity using RAID controllers

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Implemented a High Availability Cluster using 2 V480s, a T3 and Veritas Cluster Server 4.1.

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• Administering the File Systems and trouble shooting NFS issues.

• Proactive maintenance on systems by timely upgrading Patches to the systems and applications, Scheduling

of batch jobs and cron jobs.

• Maintaining appropriate file and system security, monitoring and controlling system access, changing

permission, ownership of files and directories, maintaining passwords.

• Providing day to day user administration like adding/deleting users and managing users queries. Shell

programming for routine administration tasks. Analyzing & monitoring system performance through

various system.

• Installation of logical domains(LDoms) manager and security packages

Automated jobs by using Cron & writing shell scripts & troubles hooting.

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• Configuration and administration of mail server, Send mail Configuration and Email user account

maintenance

Developed, customized and build packages on Solaris deployment on various servers through Software

•

Development Life Cycle.

• Installation, Management, Configuration of LAN/WAN systems utilizing Cisco switches and routers.

Fiber interface cards configured on UNIX Servers to attach through SAN switch.

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• Configured various services, devices as well as applications of UNIX servers and worked with application

team to customize the environment.

• Worked with Apache and developed several UNIX scripts to automate web tasks

managed existing documentation for systems and created new procedures to support new products. Created

documentation for disaster recovery project

Environment: Solaris 8,9, RedHat Linux 7.x/9,AS 3.0, Veritas Volume Manager 3.x, 4.0, Veritas Cluster

Server 4.1, Sun 4800, V480, 280R, 4500, 3500, Dell 6400, 2400, 1800 etc.

Canadian Systems Inc, Toronto, ON Sep 2003 May 2005

WebLogic Admin for Production support.

• Supported on call schedule for Production support.

• Installed, configured and administered BEA Weblogic 6.1 in various environments on Sun Solaris

platform

• Installed and configured Apache web server in various environments.

• Involved in doing a performance benchmark of Web Logic server using LoadRunner.

• Configured managed server instances on different machines and clustered all the managed servers.

• Created the Startup and shutdown scripts for the servers.

• Deployed applications (formats of WAR, JAR and EAR) in weblogic 6.1.

• Configured and administered Weblogic server with Oracle 8i

• Deployed applications on Multiple Weblogic server instances maintaining Load Balancing and High

Availability.

• Configured Clustering EJB objects, JDBC and JMS connections.

• Configured LDAP using MS Active Directory server for user authentication.

• Setting up the Cluster environment for Weblogic Server integrated with multiple Workflow.

• Configured and administered connection pools, multi connection pools and data source objects for JDBC

connections.

• Trouble Shooted emerging application issues i.e. Weblogic Configured to code issues.

• Configured JNDI server as repository for EJB Home stubs, JDBC data source, JMS connection factories,

queues and topics.

• Applied the patches to the Weblogic Servers.

• Involved in problem determination using local error logs and by running user traces and service traces

Environment: WebLogic Server 6.1, J2EE, JAVA, JDK1.4.2, Sun Solaris, LDAP, XML, Oracle8i, Ant1.5.1,

Win2K, AIX, Linux, Shell/Perl Scripting

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