RICHARD A. GILMAN
Newport, Rhode Island 02840
Cell: 401-***-****
abm8fp@r.postjobfree.com
CAREER OBJECTIVE:
Seeking a technical sales or sales management position that involves
developing new relationships as well as managing current customer's needs.
Experienced working with/for executive level clients as well as department
managers and end users. Extremely well versed in customer interface,
understanding an application, developing a solution including accurate
pricing and negotiating a sale. Strong technical product sales experience
selling complex hardware IT systems and associated software and services.
Account Executive, James River Technical, Inc., Glen Allen, VA., 2006 -
Present. Field based sales and integration of innovative and cost-
effective High Performance Computing solutions. VAR with a higher
education and research vertical covering the New England territory from a
home based office. Represent several vendors providing hardware, software,
integration and service solutions with the largest vendor being SGI.
Products include workstations, servers, clusters, storage, re-configurable
architecture, data management and Star-P software. Customers include
medical research as well as IT departments. BASHO Strategies sales
training course, June, 2007. Proficient in the use of Sales Force CRM
software.
Sales Engineer, Tomtec, Inc., Hamden, CT., 2005 - 2006. Field based sales
and support of laboratory supplies and instrumentation. Customers include
doctors and scientists in hospitals, universities, drug discovery research
laboratories, and biotech companies throughout New England. Product line
consists of complex electronic and robotic instrumentation and consumables.
Performed face to face sales calls to existing and potential customers as
well as prospecting, cold calling and attending trade shows and meetings.
Provided on-site technical and scientific applications development support.
Sales Franchise Owner/Manager, Newport, Rhode Island, 1993 - 2003.
Personally built from the ground up and managed for 10 years a three office
"Century 21" real estate sales/service company with gross sales of $50+
million/year. Responsible for all aspects of operating a successful sales
business including management, marketing, recruiting, training and customer
relations. Worked with C-level clients brokering multi-million dollar
luxury properties. Attended many franchise and independent sales training
courses including Floyd Wickman.
Field Support Engineer, New England, 2003 - 2009. Point of Sale support on
a contractual basis working nights and weekends as schedule permits.
Experienced in Windows NT network administration as well as Windows 2000
Pro and Windows XP Pro. Perform the installation of software and hardware,
including rollouts and upgrades and maintains all POS hardware at most
major national specialty retail, general merchandise and department store
chains as well as grocery, fast food, and hospitality.
Manufacturers/integrators represented include NCR, (RealPos), IBM, (OPos)
Fujitsu, (TeamPos 2000/3000), HP, (HP rp3000/rp5700) and others.
Experienced with SAP software Triversity. RetailPro, InfoTouch & others.
Proficient with POS peripherals/interfaces including card readers,
printers, hand held scanners, RFID and wireless technology.
Senior Design & Development Engineer, Raytheon, Portsmouth, RI, 1983 - 1993
& 2003 - 2005. Responsible for all aspects of research and development of
new products and associated test/testability. Developed on-board, Built-In
Test, (BIT), and Built-In Self Test, (BIST), capabilities. Managed a team
of engineers who developed board level test vectors capable of isolating
failures to a specific Integrated Circuit I/O for various military
electronics systems. Provided hardware and software, on-site services to
businesses needing technical assistance in the development of software and
hardware manufacturing and product verification tools. Responsible for the
planning, fabrication, and delivery of state-of-the-art test systems to
product line customers and network testing. Six Sigma Specialist.
Field Service Engineer. Goodyear Aerospace, Middletown, Rhode Island, 1981
- 1983. Provided customer interface as well as trouble shooting and
support to the U S Navy's nuclear "SubRoc" missile program. Traveled
extensively to customer sites nationally and internationally. Provided
hardware and software support to electronics which interfaced the missile's
guidance unit to a testing platform.
Anti-Submarine Warfare Officer, United States Government, U.S. Navy. AWH2
- Anti-Submarine Warfare, Helicopter Petty Officer, Second Class. Operated
airborne sensor equipment from an aircraft carrier platform to locate and
track submarines. Performed helicopter based search and rescue duties for
fixed-wing flight ops and civilian rescue. Vietnam veteran, honorable
discharge.
EDUCATION: BSEE - Southeastern Massachusetts University, North Dartmouth,
Massachusetts, 1981.