Customer Service Sales
Resume:
Benjamin K. Murray
*** **** ***** *****, **** ***85
937-***-**** ? *******.***@*****.***
PROFESSIONAL PROFILE
Landscape Horticulture Professional with over 10 years experience in
public, commercial, and residential landscape services. Highly efficient
in managing multiple projects, completing assignments on or before
deadlines, and providing exceptional customer service. Eager learner with
strong work ethic and flexibility to adapt to change.
Core Competencies
. Multi-tasking
. Time Management
. Customer Service
. Project Management
. Team Oriented
. Problem Solving
. Detail Oriented
. Accountability
. Flexibility
PROFESSIONAL EXPERIENCE
ValleyCrest Landscape Maintenance Companies, Atlanta, Georgia
February 2007-January 2010
Production Specialist
. Manage crew productivity and quality of work on each job to ensure that
projects are completed on or before total estimated hours.
. Build strong relationships with customers to ensure high level of
satisfaction.
. Responsible for installation of multi-thousand dollar commercial
landscape projects.
. Assist with the preparation of proposals to new and existing clients.
The Ohio State University, Columbus, Ohio
November 2002 -February 2007
Facilities Operations and Development, Landscape Department- Groundskeeper
2
. Provided exceptional customer service to the Ohio State campus by
performing landscape maintenance duties and fulfilling internal and
external customer requests resulting in five Business and Finance Success
Awards.
. Performed leaf and snow removal, mowing, mulching, weed trimming, and
spraying projects to maintain campus appearance.
. Executed maintenance projects with the use of riding mower, John Deere
Gator, snowplow, tractor, and gas trimmer.
Greenscapes Landscape Company Inc., Columbus, Ohio
Summer 2004
Maintenance/ Installation- Intern
. Completed large-scale installation and maintenance projects at commercial
and residential locations.
. Read landscape design plans and laid out designs on site for
installation.
. Performed site analysis and site preparation to ensure proper
installation of hardscape projects.
Wickline's Garden Center and Landscaping, Xenia, Ohio
February 2000-April 2004
Landscape Department- Assistant Foreman
. Provided leadership to crewmembers to ensure high quality installation of
landscape designs as well as maintaining in-ground nursery production
stock and greenhouse production stock.
. Daily landscape projects included operating skid loader, tractor, sod
stripper, stump grinder, chainsaw, dump truck, and sky lift.
. Daily nursery and greenhouse maintenance included overseeing fertilizer
application, propagation, corrective pruning, and tree planting and
removal.
Garden Center- Sales Associate
. Provided customer service at cash register, sales floor and sales lot.
. Provided customers with answers to plant questions allowing them to make
informed plant selection decisions.
. Maintained inventory levels on sales floor and managed inventory levels
in the stock room.
EDUCATION
The Ohio State University, College of Food, Agriculture, and Environmental
Sciences
.
Bachelo
r of
Scienc
e in
Agricu
lture
.
Special
izatio
n:
Landsc
ape
Hortic
ulture
.
Minor:
Busin
ess,
Fisher
Colle
ge of
Busine
ss
. Relevant Coursework: Plant Identification, Landscape Design, Entomology,
Soil Science, Landscape Website Development
. Finance, Economics, Human Resources, Marketing, Accounting, Supply Chain
Management, Computer Information Systems
TRAINING AND CERTIFICATIONS
. On
the
Front
Line,
Custom
er
Servic
e
Traini
ng,
OSU
. Computer Skills: Microsoft Office, Proficient on PC and Mac.
ACTIVITIES AND AWARDS
. Five
Busine
ss
and
Financ
e
Succes
s
Awards, OSU
.
Contrib
uted
to
the
develo
pment
of
the
OSU
Hortic
ulture
&
Crop
Scienc
e
Distan
ce
Educat
ion
Progra
m
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