Sales Software
Resume:
LISA M. DONAHO
Shipshewana, Indiana 46565
260-***-**** cell
abm8f0@r.postjobfree.com
SUMMARY
Information Services professional providing support to organization. Maintain, design, develop and manage
program systems.
TECHNICAL SKILLS
RPG Real Vision Imaging Scompare/Harmonizer
RPG II DocView Abstract/Probe
RPG III Aldon Change Management Excel
RPG IV DBU Micro Soft Word
RPGLE RLU TL Ashford Barcode/Labeling Software
LANSA REU HFA/Frontier
COBOL Turnover Infinium HR/Payroll Software
EMPLOYMENT
ITT, Corp., Fort Wayne, IN Sept 2007 - Nov. 2007 Jan. 2008 –Feb. 2009
Worked with Payroll Dept to clear up backlog of project requests.
Created cascading vacation processing program.
Worked with program to create file to send COBRA information to insurance company.
Worked with internal customers to design and write programs to retrieve and send sensitive data to and from other
companies and to subsidiary employers that used required security techniques.
Processed 3 small upgrades
Maintained and updated Infinium and internal programs.
Analyzed existing programs for transfer of payroll data from PC to AS/400 for conversion of software.
Analyzed and documented process to retrieve historical information for HR/Payroll files to create reports similar
to audits from trigger programs.
Created technical documentation for multiple projects to be assigned to other contractors.
Jayco, Inc., Middlebury IN 1996 – 2/2007
Senior Programmer Analyst AS/400/ISeries, 3/1999 – 2/2007
Design and Development
Eliminated one full-time position by designing and creating RPGLE software to communicate dealer sales
information to roadside assistance company.
Saved approximately 832 labor hours by designing and creating RPG III software to communicate accounting
information with financial institutions.
Designed and programmed RPG III, IV, and TL Ashford software to create labels and documents in French and
English to ensure compliance with United States and Canadian federal laws and Recreational Vehicles Industry
Association (RVIA).
Saved one full-time position and increased accuracy by automating selection and printing of production and
KanBan inventory control labels.
Researched and documented standard operating procedures in Purchasing, Engineering and Manufacturing to
ensure accuracy during transition to new ERP system. Maintenance Applied patches for 30 personal computers to
update Microsoft Outlook for Daylight Savings Time.
Saved 80 labor hours per year by rewriting dealer sales programs (RPG and LANSA) to eliminate manual entry of
annual model changes by IS.
Facilitated software conversions HFA 14 to HFA 16 and HFA 16 to Frontier 2.1.
Modified and tested 27 LANSA programs and 50 RPG programs in three months in preparation for Y2K.
Document Imaging Collected retention information and security level settings for approximately 190 types of
documents, then used Magellan software to index and store documents.
Saved $27,000 per year maintenance fees, $10,000 per year upgrade costs, and one full-time position by
designing and executing migration procedure for imaged documents from DocView(Magellan) to Real Vision
Imaging and authored new storage system procedure.
Programmer/Analyst, 10/1996 - 3/1999
Created Helpdesk procedures with 15-minute maximum response; trained Helpdesk replacement.
Worked one-on-one with 600 users to troubleshoot and resolve problems.
Maintained HFA and proprietary software for 60 users in Sales and Marketing, Manufacturing, Engineering,
Purchasing, and Accounting. Interfaced with users to document procedures and assess software needs.
Managed special projects for users and developed screens and reports as needed.
Crown International, Elkhart IN 1994 - 1996 Programmer/Analyst
Created and updated Sequel reports.
Implemented two Integral software upgrades using SCompare/Harmonizer.
Created bonus calculation for laborers, serial number creation and look-up, and sales analysis and purchasing
modifications.
Cooper Industries, Kirsh Division, Sturgis MI
1986 - 1994 Programmer/Analyst IBM 360/370-AS/400
Designed and created programs for manufacturing processes in COBOL and Assembler language.
Maintained order entry programs on System/36.
Processed upgrades to System/36 software and order entry programs in six cities.
Worked with users at subsidiaries to design and create data exchange.
Converted data and software from company written software on mainframe to AS/400 BPCS and HFA software.
Maintained Sears account by designing and creating programs to work with proprietary EDI systems.
Programmer/Analyst IBM System/38, AS/400 Worked with users to Migrate Maintenance computing procedures
from System/36 Warehouser to AS/400 Mainsaver and created link to Cyborg payroll system.
Maintained and created system software for production and payroll in RPG II and COBOL. Created system for
mass sales territory changes.
Created system for part number changes.
Designed and created software for forecasting parts/colors for custom product.
Designed and created system for custom product production tickets.
EDUCATION Tri-State(Trine) University; Angola IN BS, Computer Science
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