MICHAEL R. NGUYEN

** ******** ****** abm8e5@r.postjobfree.com

Chalfont, Pa. 18914 267-***-****

OBJECTIVE

Pursuing a career as a financial analyst

SUMMARY

Possess over nine years of banking experience, with the ability to

contribute strong management skills, generate new business, and build

strong networks. Consistently perform to the fullest potential and complete

projects promptly. Able to counsel clients effectively, identify issues,

and establishing a long-term business relationship.

EDUCATION

The Pennsylvania State University, Abington, PA Graduated - December

2009

B.S. Business Administration, Financial Services Option

Honors: Dean's List-Fall 2007, 2008, and 2009

Relevant coursework: Principles of Marketing, Planning for Internship,

Business Writing, Financial and Managerial Accounting, Macroeconomics

Analysis, Business Programming Applications, Microeconomics Analysis,

Money, Banking, and Financial Markets, Basic Management Concepts,

Corporation Finance, International Business Operations, and Federal Income

Taxation for the Financial Services Professional, Investment Valuation for

the Financial Services Professional, and Strategic Business Planning

Internship: Kolber Marketing, Inc., Willow Grove, PA

Marketing Trainee (August 2008-December 2008,)

. Learned good communication skills with clients, fellow interns/peers, and

President of company (Gene Kolber)

. Implemented new ideas to the company and completed all projects

efficiently and promptly

EXPERIENCE

Abington Bank, Lansdale & Chalfont, PA August 2006-December 2009

Assistant Branch Manager (January 2007- December 2009, Lansdale Branch)

. Managed five diverse employees, utilizing patience, leadership, and quick

decision making skills

. Performed daily procedures to open and close branch, ensuring bank and

employee safety

. Provided effective customer service while opening and closing different

types of accounts, including savings, checking, CDs (certificate of

deposits), Traditional and Roth IRAs, money markets, assist with loan

applications, loan closings, and notarizing

Head Teller/Customer Service Representative (August 2006-January 2007,

Chalfont Branch)

. Managed vault, ATM and coin machine, totaling up to $150,000 in currency

and coin per day

. Delivered excellent customer service and interacted with a wide variety

of employees' personalities

. Ensure tellers' accuracy by overseeing record keeping of teller

differences

. Maintained safety of premises by testing security devices once a week

Premier Bank, Doylestown, PA December 1999-August 2005

Head Teller/Customer Service Representative (December 1999-August 2005)

. Effectively multi-tasked in a busy atmosphere by servicing customers and

managing employees

. Creatively solved problems by planning, initiating, and carrying out

ideas to help improve the business

. Managed vault, ATM, ordering and shipping money, and scheduled lunch

breaks

. Balanced reports for tellers in relation to finding their differences and

auditing activity reports

. Monitored record keeping of teller differences, guaranteeing balanced

drawers

TECHNICAL SKILLS & LANGUAGES

Experienced with 8 bank software programs - Zeus, Links, Fast teller, Fast

Administration, RMS-Siebel,

Scan View, Total Plus, and Wiz Sentri-AML. Skilled with Microsoft Word,

Excel, Visual Basic, and Power point

Fluent in: English and Vietnamese

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