Post Job Free

Resume

Sign in

Customer Service Real Estate

Location:
Indianapolis, IN, 46217
Posted:
March 09, 2010

Contact this candidate

Resume:

Kathleen A. Kieffer

**** ********* **** - ************, ** 46217 - 317-***-**** -

abm8cc@r.postjobfree.com

Objective

Through my communication skills, relevant experience and strong work ethic,

I want to significantly contribute to the unparalleled success of the

organization that becomes my next employer.

Capabilities

Writing: Ability to create an image and convey a message that generates

thought and elicits action. Specific experience with issues relevant to

healthcare, government, manufacturing, construction and real estate.

Project & Personnel Management: Deadline driven, highly organized and

competent in the management and execution of a variety of projects and

programs. A demonstrated work ethic that instills collaboration and a "can

do" attitude among my peers.

Research: Effective in identifying online and print resources, as well as

compiling information through interviews with officials and subject matter

experts.

Work History

Katz, Sapper & Miller Indianapolis, IN

Marketing Communications Manager 05/09 to 12/09

Developed bios on partners, directors and managers along with Web site

copy, press releases, text for brochures, e-mail blasts, talking points and

newsletters. Promoted internal awareness/ participation regarding community

outreach opportunities. Coordinated the preparation of proposals for new

engagement opportunities, working with firm partners to accurately respond

to the prospect's needs.

Daily interaction with firm leadership, executive assistants and facility

services.

Accomplishments: Served as writer and editor for internal monthly employee

newsletter, edited copy for various industry newsletters, wrote press

releases, correspondence and copy for e-mail blasts. In seven months

developed nearly 50 new business proposals directed at growing the

accounting firm's business revenue. Organized library of standard proposal

content, developed system for monitoring proposal activity, contacts,

estimated fees and outcomes.

Reason for leaving: Position eliminated.

BremnerDuke Healthcare Real Estate Indianapolis, IN

Communications Specialist 04/06 to 05/09

Drafted copy for various marketing materials including postcards,

brochures, sell sheets and various marketing collateral pieces. Monitored

and updated website content. Issued press releases on projects and

personnel. Collaborated on White Papers and technical documentation.

Coordinated the preparation of proposals for new development opportunities,

establishing the timeline and required elements of each proposal, ensuring

all deadlines were met, writing content and ensuring final full preparation

and submission. Regular interaction with executives, colleagues in

marketing department, media represesntatives, engineers and construction

managers.

Accomplishments: In 2008 issued 22 proposals on new development

opportunities, with more than 50 percent resulting in invitations to

participate in the next step in the selection process.

Reason for leaving: Advancement opportunity

Hirons & Company Communications Bloomington, IN

Public Relations Associate 04/04 to 08/05

Administrative support to executive vice president, scheduling,

correspondence, data collection and report preparation, media monitoring,

special event coordination, account management, customer service, writing,

proofreading and assisting in the development of new business proposals.

Accomplishments: Led pro bono marketing effort for local youth soccer

organization, enabling organization to garner additional participation and

donor contributions.

Reason for leaving: Advancement opportunity

Endress+Hauser, Inc. Greenwood, IN

Public Relations Coordinator 06/97 to 02/02

Coordinated corporate communications and media relations efforts in U.S.

Drafted press releases and copy for a quarterly customer magazine,

advertisements, brochures, direct mail pieces, and technical White Papers.

Transformed technical information into clear and concise communication.

Planned and executed participation in trade shows.

Accomplishments: Worked with editors of trade publications to garner

publicity on new products and programs resulting in more than 120 press

releases published in the trade press in 2001.

Reason for leaving: Position eliminated

Healthcare Management Solutions Indianapolis, IN

Communications Editor 03/95 to 04/97

Wrote copy marketing more than 100 primary care physicians in the Methodist

Medical Group. Developed direct mail pieces, brochures, newsletters, press

releases and patient education materials.

Accomplishments: Assisted numerous new physicians in attracting new

patients and establishing successful practices.

Reason for leaving: Advancement opportunity

Education

Ball State University; Muncie, IN

Bachelor's Degree in journalism with minors in sociology & psychology - 3.3

GPA

Various seminars and workshops geared at improving my competency as a

writer, desktop publisher, proofreader and customer service provider.

Membership

International Association of Business Communicators (IABC), Indianapolis

Chapter

Technology & Software Skills

Microsoft Office - Word, PowerPoint, Excel, and Outlook; as well as Adobe

InDesign

References

Personal and professional references are available upon request.



Contact this candidate