Customer Service Technician
Resume:
David A. Nixon
Shreveport, Louisiana
Education:
B.S. Animal Sciences, Louisiana Tech University, 1984.
M.S. Dairy Science, University of Missouri, 1986.
30 hours towards Ph.D., Animal physiology, Auburn University 1986-1988.
Experience:
January 2007 - Present Radiopharmaceutical Production Supervisor, Biomedical Research
Foundation of Northwest Louisiana, Shreveport, LA. Supervision of the manufacture,quality
control testing and delivery of radio-labeled tracer pharmaceuticals for Positron Emission
Tomography (PET) procedures. Manufacture of PET tracers for clinical trials. Writing and
implementation of Standard Operating Procedures. Training of new employees and periodic
retraining of current employees.
October 2002 - January 2007 Radiochemist (Cyclotron Operations Specialist), Biomedical
Research Foundation of Northwest Louisiana, Shreveport, LA. Operation, modification and
maintenance of computer controlled equipment for the synthesis of radioisotope labeled
diagnostic pharmaceuticals. Performance of chemical and microbiological quality control
procedures on synthesized compounds. Development and implementation of procedures for the
above. Training of new technicians in all of the above.
November 2000 - October 2002 Equipment Service Technician, Sullivan -Schein Dental Supply,
Jackson, MS. Installation of and service on closed circuit video systems, X -ray machines, high
speed drilling units, air abrasion units, compressors and vacuum pumps in northern Louisiana
and east Texas. Customer service in the areas of equipment purchase consultation and
compliance with dictates of various regulatory agencies.
August 1999 - October 2000 LA Department of Agriculture and Forestry, Weights and Measures
Division, Shreveport, LA. Performance of inspections of gasoline and diesel pumps for proper
calibration and operation. Inspection of automated price scanning systems in retail outlets for
price code accuracy. Inspection of point of sale scales for accuracy and function. Investigation of
consumer complaints. Response to consumer and retailer inquiries.
September 1996 - August 1999 Equipment Service Technician, Patterson Dental Supply
Company, Shreveport, LA. Installation of and service on dental operatory equipment, including X-
rays, high speed drilling units, air abrasion units and computer controlled dental milling machines
in north Louisiana, south Arkansas and east Texas. Customer service in the areas of equipment
purchase and installation and compliance with dictates of various regulatory agencies.
February 1994 - August 1996 Clinical Associate, Department of Pediatrics, LSU Medical Center,
Shreveport, LA. Development and implementation of assay methods for the measurement of
drugs in human biological fluids. Troubleshooting and maintenance of laboratory equipment.
Training and supervision of graduate and medical students in laboratory techniques. Writing
research project proposals and consulting with faculty and staff on the design and implementation
of research projects.
February 1991 - February 1994. Laboratory Scientist, Shreveport Regional State Laboratory,
Shreveport, LA. Chemical and microbiological testing of milk and dairy products. Chemical and
biological testing of potable and waste water. Laboratory preparation for certification of new test
procedures and recertification of existing tests. Training of new employees. Working with the
public on questions and problems with water supplies. Served as Laboratory Safety Officer
dealing with Universal Precautions in handling of blood and blood products.
August 1989 - June 1990. Research Associate, Department of Animal Sciences, University of
Idaho, Moscow, ID. Was in charge of a small laboratory in the Animal Sciences department.
Trained and supervised graduate students in laboratory and field research. Traveled extensively,
statewide, for sample and data collection for academic and industrial contract research.
Performed computer statistical analysis of research data.
August 1988 - August 1989. Laboratory Technician III, Department of Animal Sciences, Auburn
University, Auburn, AL. Worked in dairy nutrition laboratory Agricultural Experiment Station dairy.
Participated in various laboratory and field projects concerning livestock nutrition and physiology.
Served temporarily as supervisor of the dairy. Supervised students and subordinate lab techs.
September 1986 - August 1988. Research Assistant, Department of Animal Science, Auburn
University, Auburn AL. Worked in endocrinology lab while pursuing a post-graduate degree hours
in animal physiology. Coordinated blood and tissue collection schedules. Performed minor
surgical procedures on cattle, rats and pigs. Developed assays for measurement of hormones in
animal biological fluids and tissues. Instructed new graduate students in established procedures.
Supervision of Civil Service employees at research facilities.
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