Joelle Osias, MBA joelle@osias-

international.com

PO Box 10047, Spokane, WA 99209 (509) 496-

8837

Creative thinker, with sales, marketing, human resources, and accounting

leadership experience, welcomes challenging management or administrative

career position.

Gallup Strengths: Maximizer, Command, Communication, Ideation, Strategic.

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PROFESSIONAL EXPERIENCE

12/08-11/09 - Legal Assistant, William Edelblute Law Office, Spokane

Valley, WA

> Worked on employment discrimination, harassment, EEO issues,

wrongful terminations, and unemployment appeals, criminal appeals,

and injury cases.

> Completed interrogatories.

> Interviewed clients and witnesses.

> Scheduled court cases and depositions with the courts and/or

opposing attorneys

> Reviewed and analyzed cases.

07/07-11/07 - Vice President Sales and Marketing, Revolution Performance

Motors, Inc., Hayden, ID

Accomplishments: Member of Executive Team. Nationally published.

Uncovered misappropriated funds.

> Redesigned logo and all marketing and advertising material, using a

branding strategy.

> Worked with retail customers, dealers, and distributor channels.

> Created marketing brochure for potential distributors, and

marketing packet for future dealers.

> Wrote local and national press releases and magazine articles.

Interview on Q6 morning news.

> Researched trade shows and prepared annual attendance schedule.

> Negotiated prices with vendors. Handled all travel arrangements,

booth, and material presentation.

12/06-04/07 - Accounts Payable Supervisor, Louisiana Pacific Corp.,

Hayden, ID

Accomplishments: Supervised nine A/P clerks who processed 440,000 ACH,

EFT, and check transactions totaling $3 billion annually in Canadian and

US currencies for 142,000 vendors (Lawson, AS400, AP400 JD Edwards).

Worked with vendors to modify billing to increase efficiency and

effectiveness.

> Processed A/P interfaces (Lawson, AS400, AP400 JD Edwards).

> Ordered supplies and equipment.

> Made correction journal entries.

> Month-end and year-end closing.

> Designed training material to facilitate learning the position.

07/06-12/06 - Human Resources Manager, Communication Center, Inc.,

Spokane, WA

Accomplishments: Reached corporate sales goals through aggressive

recruiting and retention efforts.

> Managed HR for two CCI call centers (300+ employees). Supervised

four, in charge of training, payroll (Ceridian), recruiting,

employee records, benefits, reviews and pay increases, incentive

programs, hiring, terminations, HR statistical analysis reporting.

> Recruited 45-60 employees weekly online, via newspaper, career

fairs, schools, and community agencies.

> Maintained employee files and administered employee benefits,

medical, dental, life insurance, bus passes, incentive, reward, and

bonus programs (employee referral, attendance.)

> Audited employee files for proper documentation. Ensured compliance

with law regarding minors.

> Wrote training, policy, and procedure manuals. Designed recruitment

ads, flyers, and brochures.

> Investigated employee complaints. Responded to unemployment and

welfare claims.

06/01-05/04 - Accounts Payable Supervisor, Spokane County Auditor's

Office, Spokane, WA

Accomplishments: Successfully lead a team of four accounting technicians,

processing $192 million in annual payables, 62,400 warrants, for 17,000

vendors, 50 districts, and 50 departments, (PeopleSoft). Changed

workflow, procedures, and processes (daily warrant runs, filing,

electronic file processing, tax spreadsheets) to maximize efficiency,

effectiveness, and customer service, while minimizing employee stress.

Eliminated 1.5 positions, saving $100,000.00 annually.

> Created A/P procedures and policy manuals.

> Ensured controls, checks and balances were in place,

> Ensured compliance with state, WAC, RCW, federal regulations,

Sarbannes-Oxley, county policies/procedures.

> Clarified tax issues with local, state, federal governments, and

vendors.

> Issued memos and held training classes for county and districts.

> Filed quarterly sales, use, and leasehold tax reports.

01/00-01/01 - Manager, Spherion Corporation/Interim Personnel, Spokane,

WA, Post Falls, ID

Accomplishments: Juggled sales, recruiting, hiring, and job placement

functions simultaneously.

> Supervised one sales representative and two staffing coordinators.

> Recruited (career fairs), interviewed and tested candidates, and

filled positions.

> Initiated marketing calls and promoted services in the Spokane and

North Idaho markets.

> Designed ads, flyers, sales and recruiting material in MS

Publisher.

> Organizational, strategic, and tactical planning.

10/97-10/99 - Assistant Store Manager, Shopko Inc, Ogden, W. Jordan, W.

Valley, SLC, Murray, UT

Accomplishments: As the district change leader, I brought four stores up

to corporate standards.

> Managed hard lines in five stores: 94,500 sq. ft., 200 employees, $20

million annual sales.

> Supervised 16 employees directly and 200 indirectly, acting as store

manager when on call.

> Projected sales and adjusted payroll hours to maximize profits.

> Performed single and panel interviews, hired, coached, mentored,

disciplined, and terminated.

> Promoted diversity in the workplace, and implemented a corporate

culture change.

> Store opening and closing, ad set, inventory control, markdowns,

customer service issues, equipment malfunctions, incidents and

accidents, cash registers, layaway, plan-O-grams, displays.

03/90-08/94 - Accounts Payable/Receivable, Meadow Gold Dairy, Ogden, UT

Accomplishments: Developed a data entry self-training program, reducing

training time by 90%. Flow-charted the A/P process and eliminated non-

value adding tasks, saving $40,000 annually in overtime.

> Applied $32 million annual A/R for 13 profit centers (AS400).

> Processed A/P for 10,100 vendors from 13 profit centers (AS400), 1099

forms.

85-10/88 - HR, Payroll, A/P, Publications, Lewis Bros. Stages, Inc.,

SLC, UT

Accomplishments: Uncovered misappropriated funds in four instances.

> Processed payroll, maintained personnel files, and administered

employee benefits for 100+ (salary, hourly, commission, mileage),

including garnishments, child support, insurance premiums, company

advances and loan repayment, 401K, savings plans, uniform

allowance, union dues, sick leave, vacation, etc.

> Processed W2's, quarterly payroll taxes, and Department of

Employment Security reports.

> Screened and interviewed applicants. Filled 40 positions.

> Workman's compensation, medical, dental, and other benefits

selection, cafeteria plans, etc.

> Counted cash, verified and entered transactions in cash book.

> Prepared workman's compensation reports, W2's, and quarterly

reports.

> Designed over 50 tour brochures.

> Authorized purchase orders. Inventoried uniforms and controlled

uniform allowance.

> Coded and entered invoices payable into the computer system.

> Prepared loan and lease schedules and weekly cash flow and aged

payable reports.

> Audited travel expenses, ticket agent reports, and credit card

transactions.

EDUCATION

1995 MBA, USU, Logan, UT

1993 BS Business/Human Resources Management, WSU, Ogden, UT

2008 Property, Casualty, Life, Disability Insurance License.

SKILLS

Computer: MS Outlook, MS Excel, MS Word, MS Publisher, MS Access, Mac

Pages, Mac Numbers, Mac iWeb, Safari, AS400, Lawson, Ceridian, JD

Edwards, PeopleSoft.

Office: 10-key by touch, fax, copy, microfiche, folder-inserter, Pitney

Bowes mailing machine, memos, legal documents, research, writing

instructions and manuals, presentations, training, cost saving.

PERSONAL ACCOMPLISHMENTS

> Over the past 2.5 years, wrote Life 101, a 440-page book to be

published in 2010.

> Currently writing Life Goes On and ABCs for Smart Todds.

> Organized an emergency preparedness fair, as Church Communications

Director.

> Designed, collected, and analyzed customer surveys for the Insurance

Industry.

> Member of L'Organization Francaise du Mouvement Europeen.

> Member of City Council in Mons-en-Baroeul, France.

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