Joseph G. A. Eckenrode

*** *. *** ****** ? Lovington, NM 88260 ? 602-***-**** ?

abm86n@r.postjobfree.com

OBJECTIVE

To secure employment that has career-opportunity potential, variety, and

stability.

QUALIFICATIONS

PC/Mac hardware and software proficient

Fast learner

Proficient with Microsoft Office applications

Internet savvy

HTML coding proficient

Friendly, team-player

Sales and business office expertise

PROFESSIONAL EXPERIENCE

Retail Sales Consultant ? Sprint ? Mesa, Arizona ? 7/2008 - 2/2010

Consistently meet or exceed established quotas

Train new employees on Sprint sales and technical systems

Cellular phone service and repair consults

Consistently exceed Sprint's Customer Service Satisfaction metric

Work and advise with both business and personal subscribers

Course Registrar and Clerk Typist 2 ? Commonwealth of Pennsylvania,

Harrisburg

1/2006 - 2/2008

Assisted in implementing the Enterprise Learning Management

System (E-LMS) for our bureau

Coordinated training for mandated courses for all Commonwealth

employees

Maintained the bureau and division website

Processed all non-electronic registrations and sent confirmations

prior to E-LMS implementation

Responsible for distribution of training materials prior to

course dates

Responsible for creating a schedule of all classes, meeting

rooms, and notifying all participants

Inbound Goods Handler ? Amazon.com ? Lewisberry, Pennsylvania ? 10/2005

- 12/2005

Processed inbound deliveries from Target.com's warehouse for

holiday rush

Helped to train new employees prior to accepting employment with

the State of Pennsylvania

Sales Representative ? Cingular Wireless ? Camp Hill, Pennsylvania ?

2/2005 - 10/2005

Cellular phone service and customer sales

Received 100% customer service rating from Cingular's "Secret

Shopper" randomized auditing

Regularly met and/or exceeded monthly sales quotas

Took advantage of training sessions offered by firm

Assistant Manager and Senior Software Advisor ? GameStop Inc. ? Camp

Hill, Pennsylvania 10/2003 - 2/2005

Supervised up to 3 employees during a shift

Responsible for opening/closing store and depositing nightly sales

Regularly met weekly sales goals

EDUCATION

North Carolina School for the Arts, University of North Carolina,

Winston-Salem, one-year course study

Graduate, North High School, Phoenix, Arizona, International

Baccalaureate Program

HONORS

National Honor Society, International Thespians Society (for technical

excellence), Academic Decathlon, Who's Who in American High School Students

MISCELLANEOUS

After being laid off by the Commonwealth of Pennsylvania in 2008, I

embarked upon a cross country road trip with the goal of returning to

Arizona and securing employment there. I was able to spend a little over

three months on the road and visited friends, relatives, and many places

and sites that I've wanted to see for quite some time.

REFERENCES

Available upon request

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