**** ******** **

Portage, MI ***** Phone 269-***-****

E-mail abm84z@r.postjobfree.com Bill Britton

Education

****-**** ********* ********* ******* Kalamazoo, MI

Business Management-Engineering-Accounting Overall GPA 3.47

1995-1998 Mattawan High School Mattawan, MI

Work History/Accomplishments

February 2009-Present National City Bank Kalamazoo,

MI

Sr. Loan Support Specialist

Take appropriate action to handle all customer issues

Interact with CRR/BBO to get loans closed

Manage pipeline of 25-50 deals on a daily basis

Gather data to analyze and prepare reports

Exceptional organization and double tasking skills

Build relationships within department

Organize workflow and prioritize deals coming in

Deal with all title and appraisal issues

Exceptional leadership ability to maximize workflow

September 2008-November 2008 Bearing Service Inc.

Kalamazoo, MI

Branch Manager/Materials Manager

In charge of daily operations of branch, controlled inventory and

managed warehouse

Managed 5 employees

Performed interviews and training processes

Developed procedures to balance cash drawer

Resolved all customer service issues

Presented PowerPoint presentations for customers

Established budget for Kalamazoo location

Responsible for annual reviews for hourly employees

Organized weekly and monthly meetings to go over progress and bottom

line

Maximized profit, raised Margin from $30,000 to over $50,000 in 2

months

April 2007-September 2008 Eimo Technologies

Vicksburg, MI

Process Engineer

Involved in design and implementation on new and existing gages

Performed samples on new tooling

Involved in communicating costs on new tooling

Processed all new and existing tooling

Programmed 3 axis and 6 axis robots

Performed backup supervisor responsibilities

Learned and improved material processes using the Motan System

Involved in the scheduling of presses on a daily basis

Extended knowledge with Kanban and Kaizan activities

Developed procedures to cut back on setup times

Experience with AS400, SPC Processes, GD&T, PPAP, and Lean

Manufacturing

Involved in the training of new employees

2005-April 2007 Streamline Home Mortgage Portage,

MI

State Manager

Managed everyday activities in office

Managed and assisted 5-15 loan originators in all aspects of

mortgage originating

Developed and implemented a budgeting plan for the office

Handled all marketing issues for the Michigan Branch

Interviewed and hired all new originators coming into the company

Held weekly sales meetings with employees in office to meet and

exceed sales goals

Handled all conflict with employees and loans being originated

Interaction with all outside account executives and business

partners

Established superior communication and management techniques

Developed and implemented excellent business development techniques

Performed hundreds of cold calls

Made sound lending decisions with each and every client

Sold products and services available in many different situations

and circumstances

Established a strong sales attitude and developed a strong referral

base business

Negotiated terms and conditions on new and existing mortgages

Dealt with title issues on all types of properties

Interaction with over 300 lenders and differentiated between 1000

different loan programs

2002-2005 Engineered Plastic Components Mattawan, MI

Lead Molding Technician/Materials Management

Set Molds, answered alarms on presses, troubleshoot machines, fixed

and maintained equipment in facility, made changes to machine

processes to put parts in spec

Managed certain testing activities on sample tooling

Knowledge with QS-9000, IS0-14001, TS16949, rules and regulations

SMED and project management skills, experience with Tier 1 and Tier

2 operations

Sampled new tooling in front of the customers requiring the sample,

Involved in the development/implementation of programs including

lean manufacturing, Kaizan, Kanban, and 5S housekeeping

Involved in all aspects of quality control of raw materials and

finished goods

Knowledge with PPAP processes and GD&P

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