ANGELA BOLINGER

**** ** ******* **. #*** . Bentonville, AR 72712 . abm84l@r.postjobfree.com .

479-***-****

Skilled professional with significant experience providing a full range of

administrative and project support.

SUMMARY OF QUALIFICATIONS

. Excels in a fast-paced, customer-service oriented environment.

. Highly organized and analytical.

. Demonstrated leadership and interpersonal skills.

. Certified Professional Administrative Assistant.

TECHNICAL SKILLS

. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint,

Visio, and Access), Apptricity, Retail Link, Adobe Acrobat, iMap,

HOST, Microsoft SharePoint, Anysite, Remedy, Get There Travel, and

AS400.

PROFESSIONAL EXPERIENCE

Regional Assistant

WAL-MART STORES, INC., Bentonville, AR

October 2006 - April 2010

. Provided administrative support to associates in the Public Affairs

and Government Relations department.

. Managed calendars including meeting set-up and coordination.

. Completed expense reports for associates including auditing of

corporate credit card charges.

. Ensured staffing for over 180 events per year including registration

and hotel arrangements for attendees. Coordinated exhibition at 3

conferences per year.

. Served as the Technical Coordinator for a department of 50+

associates. Facilitated new hire set-up and onboarding procedures for

the department.

. Special projects included mail merges for building legislative packets

specific to district, creating Excel spreadsheets for department-wide

legislative bill tracking, and designing process flow charts to aide

in rollout of new paperless invoice processing system.

Hardware Coordinator

MICROSOFT CORPORATION, Redmond, WA

February 2006 - July 2006

. Responsible for the correct, timely technology provisioning for

deployment for Microsoft corporately sponsored events.

. Developed tracking system and documentation for inventory of Microsoft

owned and third party rented equipment by category and hardware type.

. Maintained issues list for third-party vendors.

. Conducted event status meetings to monitor change requests to the

event team calendar.

ANGELA BOLINGER

6100 SW Rutland Rd. #306 . Bentonville, AR 72712 . abm84l@r.postjobfree.com .

479-***-****

Administrative Support Specialist

PREMERA BLUE CROSS, Mountlake Terrace, WA

August 2005 - January 2006

. Provided administrative support to 145 associates in the Operations

Systems department.

. Completed expense reports, created requisitions, made travel

arrangements, managed calendars, planned internal and external

meetings, and handled telephone calls.

. Wrote intensive training guide for the position including instructions

for daily, weekly, monthly, and yearly activities and reports.

. Created associate directory, organizational charts, and floor plan for

the department.

Project Coordinator

SAM'S CLUB, Bentonville, AR

December 2003 - July 2005

. Supported overall growth and retention of Sam's Club membership base.

. Effectively utilized $1.2M annual telemarketing budget.

. Managed day to day operations of 6 transitional telemessaging

campaigns.

. Headed project to produce and deliver over 18M inserts to Sam's Clubs

on a quarterly basis.

. Drove completion of ad-hoc production requests from 550 Sam's Clubs

and 56 Regional Sales Managers.

. Developed processes to track and increase participation in the

Employer Sponsorship Program including exposure via Retail Link,

improved reporting with suppliers on activation rates, development of

consistent calendar for tracking of renewals for current sponsors, and

recognizing sponsors at key company events.

Customer Service Representative

FLASH MARKET, Rogers, AR

May 2001 - December 2003

. Handled increased levels of responsibility including processing bank

deposits and bookkeeping.

Administrative Assistant

WAL-MART STORES, INC., Bentonville, AR

June 1995 - May 2001

. Assisted 100+ associates in the Information Systems Division.

. Scheduled meetings, completed travel arrangements, processed expense

reports, and answered incoming phone calls.

. Measured budget spending and served as a point of contact for capital

expenditures.

EDUCATION

B.S.B.A. Marketing, 2003

University of Arkansas, Fayetteville, AR

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