Sales Customer Service
Resume:
Lori C. Nese
Belgrade, Montana 59714
********@*****.***
**** - **** ******* *** *******
Bozeman, Montana
Sales & Catering Account Manager Markets of focus;
Government, Corporate, Sport & Tours. Actively prospect
and qualify new business. Accurately produce and/or review
all sales contracts, rate agreements, and/or
banquet/catering event orders. Monitor and handle inquiry
calls and provide client proposals in accordance with
established departmental policies and procedures. Arrange
and conduct special events, site inspections, and off-site
presentations for potential clients. Produce
weekly/monthly sales-related reports and sales forecasts
for assigned area of responsibility. Participate in trade
show/sales trips to feeder markets. Networking with local
area Chamber of Commerce. Active as participant and
moderator in a Leads group and member of Gallatin Valley
Tournament Committee both promoting and garnering business
for employer and other area businesses.
2006 - 2007 MTS Freight
Bozeman, Montana
Customer Service/Operations Daily scheduling of
appointments for both commercial accounts and residential.
Dispatching local and LTL drivers throughout region while
trouble shooting and processing daily deliveries and
manifests. Quote potential and current customer for their
business shipping needs. Reported daily via conference
call to VP Operations and Terminal Management previous days
numbers, key account status, etc.
2002 - 2006 Barnes & Noble Booksellers
Bozeman, Montana
Receiving Manager Daily receiving of all products
entering, sorting and distribution throughout store.
Gained working knowledge of all product and processes
within store. Processed returns and damaged products to
publishers. Worked in coordination with Store Management
maintaining performance standards to control shrink and
potential loss to the Company.
1996 - 2002 Best Recipes
Elmira, New York
Owner/Operator Established and operated small specialty
bakery and catering business in addition to providing
desserts wholesale to local restaurants/clubs. Growing
business to included retail location and espresso
bar/dessert caf . Bakery and Caf provided local venue for
area talent, artists, and vendors.
1995 - 1996 CCFL (College Center of the Finger Lakes)
Corning, New York
Manager, Education & Training Search Searching,
registering, and billing for contract customers' continuing
educational needs. Presented quarterly reports to Board of
Directors regarding growth and prospects.
1993 - 1994 Joint Education & Training, Inc.
Elmira, New York
Scheduling Coordinator Coordinating registrations with
member organizations and bookings with hotels. Worked as
on-site facilitator between attendees and hotel staff.
1988 - 1989 Zivi Hercules, Inc.
Norwood, Massachusetts
Assistant to Vice President Sales/Marketing
Consumer/Industrial Division of cutlery company. Primary
contact with sales force, distributors, and end users.
Order fulfillment, Direct Import Programs and catalog
merchant contracts.
1987 - 1988 Kronos, Inc.
Waltham, Massachusetts
Sales/Marketing Administrator Primary interface between
corporate and region. Processing dealer, branch office and
direct orders: negotiations, contracts, shipments, and
installations.
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