Human Resources Manager

[pic] JAMES M. ARKENS

* ***** *** *****, ******* de Taos, NM 87557

Telephone 575-***-**** . Cellular 575-***-**** . Email

********@***.***

OBJECTIVE

Visionary, quality-focused human resources leader and senior

management member credited with $400,000 savings through

efficiency and process improvements affecting benefits,

communications, and labor practices. I am fluent in labor &

employee relations to meet corporate goals.

WORK EXPERIENCE

Holy Cross Hospital - Taos, NM

[Director of Human Resources, Labor Management, and Safety]

2004-2009

. Leader of HR group: HR Generalist, Benefits Specialist, &

File Clerk/Assistant

. Member of the Senior management team.

. Hands-on human resources professional known for deliberate

and focused approach, with frequent

accolades for successful labor negotiations (lead negotiator),

reduction of benefit cost, and collaborating with external

groups including insurance brokers, mediators, labor groups,

and attorneys. Perfect CMS survey and head recruiter.

. Active leadership role in ADA/FMLA/FSLA/EEOC

. Supervision of payroll/benefits - changes in benefits

recently saved hospital over $60,000 per year.

. Co-chair of labor/management team (resolve numerous Union

issues)

. Progressive oversight of health insurance - recognized for

changes in plan and implementation of drug card resulted in

$300,000 plus savings per year.

. Dramatic results in implementing changes in benefits and

other issues that resulted in better coverage and lower costs

in the area of life insurance, workers compensation, cellular

phones, and pagers.

. Chair of Hospital Activities Committee - provides employee

morale incentives.

. Vast leadership experience as a long-time member of a City

Council (President for 8 years) and County Administrator.

. Masters Degree in Business Administration assists in a senior

management role.

SHAWANO COUNTY . Shawano County, WI 2000-2004

[Administrative Coordinator/Human Resources Director (County

Manager)]

. Presents reports and makes knowledgeable recommendations to

the County Board, Committees and Commissions.

. Implements directives of the County Board, Committees and

Commissions.

. Directs preparing $43 million annual County Budget.

. Manages and performs activities related to personnel, safety,

publications, risk management, data processing, lead

negotiator, and other areas of labor relations including

arbitrations, hiring, recruiting, and disciplinary.

NORTHWEST REGIONAL PLANNING COMMISSION . Spooner, WI

[Human Resources Manager and IS & Maintenance Manager for Taylor County WI]

1998 - 2000

. Performed all Human Resources functions including negotiation,

arbitration, disciplinary, recruiting, and hiring.

. Worked with City on business sites.

EDUCATION

LAKELAND COLLEGE . Sheboygan, WI

2003

[MBA. Business Administration]

LAKELAND COLLEGE . Sheboygan, WI

1991

[B.A., Business Administration]

UNIVERSITY OF WISCONSIN . Marinette, WI

UNIVERSITY OF WISCONSIN - School for Workers . Madison, WI

. Certificates in Negotiations, Arbitration, Human Resources

Law, Workers Compensation, Family & Medical Leave Laws,

Americans with Disabilities Act of 1990

DARDEN GRADUATE SCHOOL OF BUSINESS ADMINISTRATION - University of

Virginia

. Certificate in High Performance Work Systems

UNIVERSITY OF ALABAMA . Birmingham, AL

. Certificates in Hazmat, Safety, and Train the Trainer

COMPUTER KNOWLEDGE

. Windows

. Word

. Excel

ACTIVITIES & HONORS

. New Mexico Hospital Services Corporation Workers Compensation Board

of Directors - Chair

. River Cities Recreational Task Force 1991-1997

. Menominee City Plan Commission 1994-1996

. Co-Chair Waterfront Festival Committee 1986-1991

. City Council President 1982-1991

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