*** ******** ***** ***** **** KIESLER
abm7s2@r.postjobfree.com
Raleigh, NC 27614
Providing Innovative Business Solutions by leveraging Technology
IT Professional with extensive experience solving business and technical
problems by managing and implementing SAP solutions. Senior
Program/Project Manager specializing in SAP Functional and Upgrade
projects. Demonstrated ability to develop and manage high impact projects
in a fast paced environment with entrepreneurial spirit, self-motivated and
a keen sense of urgency.
. Successfully Managed SAP Implementations, Upgrades and Functional
projects.
. Developed and Managed SAP Hosting and Production Support projects.
. Built SAP Professional Services Practices, SAP Business Process
Consulting, Computer Risk Consulting, B2B Portal Integration, Trading
Partner Adoption and more.
. Key contributor in closing engagements valued from less than $1 million
to more than $100 million, in North America, Western Europe, Mexico, and
South America.
. Extensive knowledge of business process models James Martin, BPWIN,
ERWIN, IDEF, DFD, JAD and Electronic Commerce technologies, integrating
ERP systems with B2B technologies: SAP R3 - MySAP - SAP Markets MarketSet
portal - CommerceOne portal - EDI - XML.
. Project Risk Mitigation, Identify, Analyze, Rank, Resolve. Red Prairie,
EDI
. Identify and Manage Change Management Project activities
. Managed SAP Roles Based Security Projects to eliminate Separation of
Duties issues in SOX projects.
. Provided B2B implementing solutions consultation, defined client B2B
requirements, and developed technical specifications for proposal sizing
and implementation.
. Key contributor in successful standards migration of clients in SEM and
ISO 9000 & 9002.
. Demonstrated and used CMM in assessing B2B readiness and Risk Mitigation.
. Supported International clients and collaborated with Global Business
Partners.
. Developed Strategies for, built, managed and supported the SAP Center of
Excellence.
. Certified as a SAP MarketSet (portal) Consultant, Business Process Re-
Engineering, SAP Enterprise Buyer Professional (EBP), CRM, APO, HR, PLM,
PM, PS, SD, MM, BW, Workflow, SEM, SRM, CPM, BPS, BCS, Barcode, Solution
Manager and Internet Sales.
RELEVANT SKILLS:
Work with customers to build a trusted relationship and to provide
consultation on implementing successful B2B solutions. Specialized in SAP
Portals and Upgrades.
Extensive knowledge of several industry's business models and Electronic
Commerce technologies, specializing in integrating ERP systems with B2B
technologies like SAP R3, MySAP Portal SW, SAP Markets Portal MarketSet,
CommerceOne Portal MarketSite/BuySite, Lotus Domino, Web Sphere, EDI, s390
mainframe, AIX, SUN Unix, Xcbl, RosettaNet and XML.
Project management and technical leadership experiences plus completed
formal PMI Project Management training and demonstrated those skills over
the years. Extensive experience in leading teams in B2B/B2C/B2G related
projects. Presented technical topics to outside professional organizations,
clients, customers and corporate management.
Experience with a Big 5 Consulting company, Arthur Andersen, developing
Professional Services Practice in Risk Management and developing Client
opportunities. Experience in Homeland security, specifically commercial
airport rollout of TSA requirements.
PROFESSIONAL SUMMARY
Dickinson & Associates Consulting September
2009 - Present
Senior SAP Program Manager
. Crayola ECC 6.0
1. EDI ECC 6.0 Risk Assessment
2. Red Prairie ECC 6.0 Interface Risk Assessment
3. SAP COE Planning and Strategy, Post Go-Live Road Map
Equal-Plus Consulting May
2009 - September 2009
. New SAP implementation, new HW, new users
. SAP Upgrade Practice Manager, SAP Portals Practice Manager
. SAP security,
. Resource management
. SAP Project Management, Blue printing, realization and post go-live
support,
. Project Risk Management and Change Control Activities, Contracts and SOW
Computer Sciences Corporation May
2008 - April 2009
Senior SAP Program Manager, North American SAP Competency Center
. Implementing a SAP Upgrade Boot Camp system
. Provide SAP Upgrade assessments and Project Proposals.
. Business development- work with current Client Teams to develop new
opportunities
. SAP HCM implementation
. Resource management, setup and deliver programs and projects
. Evaluation and integration of SAP tools to improve project success and
win new deals.
. Demonstrate the use of SAP Best Practices and setup Demo system to help
Clients in Process Design.
Equal-Plus Consulting
Nov 2006 - April 2008
Senior SAP Program Manager, Practice Manager
Honda Aircraft Company
. SAP Portals Practice Manager
. SAP Upgrade Practice Manager
. New SAP implementation, new HW, new users
. Initial Phase, using preconfigured client "it.manufacturing" by
Itelligence
. Aerospace, VLJ Industry, Full R/3 implementation. FAA Certification
. SAP security,
. Resource management
. SAP Project Management, Blue printing, realization and post go-live
support,
. SAP R/3 version 6.0 Enterprise- R3, SD, MM, IM, QM, FICO, HR, Solution
Manager, UGS Team Center interface,
. Project Risk Management and Change Control Activities, Contracts and SOW
Rapidigm/ Fujitsu
Nov 2005 - Aug 2006
SAP Professional Services, Senior SAP Program Manager
. 4.6C to 5.0 SAP Upgrade project, FDA Validated Systems.
. Complex Technical Upgrade, Hw upgrade to Itanium,
. Pharmaceutical Industry, Global implementation, 5000 Transactions
. SOX compliance requirements, SAP security,
. Resource management
. SAP Project Management, Blue printing to realization,
. SAP R/3 version 5.0 Enterprise- R3, SD, MM, HR, Portals, APO, B2B and
more.
. Project Risk Management and Change Control Activities
Corio / IBM
Mar 2004 - Nov 2005
SAP Professional Services
Senior SAP Program/Project Manager and SAP Business Development Manager
Manage the Requirements Analysis, SAP Security Design and development, SAP
Migration and SAP Upgrade projects. Including SAP Hosting and SAP
Production Support.
. HW and SW Migration projects, hosted and non hosted models, including SAP
upgrades 4.6C, 4.7
. Onsite and remote projects, SAP hosting, Production Support
. SAP security. RFID
. Business development and proposal creation
. Manage onshore and offshore resources
. SAP Project Management, Project Risk Mitigation, Change Control
Activities
. SAP R/3 version 4.7 Enterprise- R3, HR, SD, MM, FICO, Portals, BW
Solution Manager and more.
Schwans Foods
2004 - Jan - Apr
Information Management Shared Services, Technical Operations
Contract Consultant, Senior SAP Project Manager and SAP Security Analyst.
Manage the Requirements Analysis, SAP Security Design and development, SOD
Issues resolution and Testing.
. 1600 Users, HQ plus 10 Mfg locations.
. Manage Project SOD requirements for assigned groups.
. Project, resource, and P&L planning, International and US.
. SOD, Separation of Duties Issues Management.
. Provided guidance for project design, sizing and cost estimates.
. Ensure Change control procedures are adhered to. PMF standards
. Facilitate and managed the Conversion of the Business Requirements to
Technical specifications.
. SAP R/3 version 4.7 Enterprise- SD, MM, FI/CO, HR, MFG, WM/IM, PP, PS and
more. VIRSA - VRAT, VFAT VRMT SOD Analysis and SOX Compliance.
Bristol-Myers Squibb 2003
- Aug - Dec
Information Management Shared Services, Technical Operations
Senior SAP Program/Project Manager, Manage the design, development and
deployment of SAP standard configuration to support a multi-step
manufacturing process and Waste Management business requirements.
. $2 Million dollar SAP Pharmaceutical projects.
. Manage Project Managers, Team Leaders and Clients.
. SAP Project Management, PMBOK Standards, Project Risk Mitigation, Change
Control
.
. Project, resource, and P&L planning, International and US.
. Issues Management, Standard PMI, ASAP methodology.
. Provided guidance for project design, sizing and cost estimates.
. Ensure Change control procedures are adhered to. PMF standards
. Facilitate and managed the Conversion of the Business Requirements to
Technical specifications. SAP and Barcode. Including Wireless and
handheld devices.
. SAP R/3 version 4.6C- SD, MM, FI/CO, MFG, WM/IM, PP-PI, FDA validated
system, PLM, SDLC, PS, Barcode
New York Stock Exchange 2003
Enterprise Trading Services Portal, supporting NYSE Trading Service core
Business Processes.
Contract Consultant, Senior SAP Program/ Project Manager
Manage the design, development and deployment of a web based integrated
system for the Trading Services Function with SAP and Legacy backbends.
. $2.5 Million Fixed bid and Time and Material projects
. Offshore (India) 20 development and Onsite (NYC) 10 support JAVA and ABAP
. Project, resource, and P&L planning,
. Issues Management, Standard PMI, ASAP methodology.
. Provided future project design, sizing and cost estimates.
. Provided guidance for Scalability, Load balancing/Fall Over.
. JAVA 1.4.1, SAP R/3 version 4.6C SD, SM, HR, PS, SAP WAS 6.20, SAP
Connector, SAP Enterprise Portal server 5.0,, SAP Portlets (Iviews),
IDOC, BAPI, RFC, PDA enabled, Electronic Ink, J2EE 1.2.1, Lotus Domino,
IBM MQ Series, SOAP, UDDI, WSDL, JAVA, ABAP, JDBC, WebSphere 3.5
supporting J2EE 1.1, Flash MX 6.0 .
Lockheed Martin
2002
Homeland Security Project, Transportation Security Administration (TSA)
Strategic Airport Security Rollout (SASR)
Contract Consultant, Senior Program Manager and Business Analyst
Analyze Airport security, proposed TSA standard upgrade minimizing adverse
impacts to the airport and flying public. Business Process Analysis,
Project management and logistics coordination
. Performed Initial security assessment.
. Prepared airport upgrade recommendations to Airport Manager, Federal
Security Director and TSA for approval. Business Process Reengineering.
. Coordinated Mobile Screening force (MSF) and Permanent Screening Force
(PSF) rollout.
. Created Statements of Work and Contractor's Bill of Materials for The
Contractor bid process.
. Coordinated the delivery of TSA materials to the assigned airports.
. Supervised the construction activities at assigned airports.
. Provided regular status updated to Lockheed management.
SAP
2001
Manager of Professional Services
Defined and developed a consulting service for SAP Markets to support the
services mission.
. Developed a Business Plan that was approved at all levels of management
. Hired Staff - built a team of Industry experts with SAP Background
. Developed a Staff Skills Assessment and training plan, for Business
Analyst positions
. Created a Value proposition that fit Customer needs and SAP Markets
Internal requirements.
. Successfully analyzed customers business requirements, needs and
objectives and map them to the SAP processes, solutions and products that
are being implemented.
. Engaged in all Phase0 client Blueprint projects to Go Live. Including
Business Process Engineering. Managed projects.
. Developed a proposal package to reduce response time for proposals to
less than 24 hrs.
. Designed and developed a Business Process Center of competence that
documented all key industry B2B Processes flows using James Martin.
BPWIN, ERWIN, IDEF, DFD, and JAD. Business Process Reengineering
. Engaged with Business Development to identify new Portal business
opportunities.
. Trained and experienced in SAP SEM and SRM configuration and
implementation.
. Successful implementation of SAP processes, solutions and products within
assigned accounts as per SAP's Customer Engagement Lifecycle (CEL).
. Provided sizing estimates for Client proposals, Including Java, ABAP and
HTML development.
. Implemented EBP, CRM, APO, PLM, Workflow, BW, MarketSet Portal SW in
internal SAP Boot Camp systems, CPM, BPS, BCS, integrating with SAP R3
SD, MM, SM, PM, PS, SRM and FICO modules. Use and knowledge of ASAP
methodology.
. Installed, configured and tested software installation.
Idea Integration 2000
Sr. Engagement Manager, SAP Program/ Project Manager of B2B Integration
managed projects and developed new business opportunities.
. Engagement Manager Boeing Aerospace
. Successfully Project Managed the Boeing-ExoStar Portals project for Idea
Integration.
. Developed Project objectives and statements of work.
. Developed Contract terms and conditions with CommerceOne, Boeing and Idea
Integration
. Project Managed the Supplier Implementation project, Boeing, Web Methods
and Idea Integration resources.
. Resolved the issue of sending ANSI X12 data through the CommerceOne
Portal MarketSite XCBL transport facility
. A key contributor in attaining SEI level 3 to maintain the company's
ability to service Defense Industry clients, like Boeing, Lockheed,
Airbus, Raytheon and more
. SAP R3, CommerceOne Portal SW, Xcbl, EDI, Project management, Client
management, Business Process Reengineering, Business Development
As Sr. Manager of Business Development, developed a Service Portfolio
outlining services focusing on ERP integration. Products supported: SAP
R3, PeopleSoft, Siebel, JD Edwards, Lawson, Firepond, Oracle and more
Built relationships with strategic Software vendors, SAP R3, MySAP
. Built a team of professionals to provide a National Practice focus in:
- EDI/XML, Portal SW, SAP, ERP, CRM, HTML development Trading Partner
Integration
- Data Standards identify and document the impacts of the work in
RosettaNet, CompTIA, AIAG, EIDX, ANSI and EDIFACT in the B2B
Integration area
- Business Partner relationships - review all opportunities for
association with integration tools software developers
- Audit and control - Readiness assessments, build models and best
practices methodologies
. Identify new business opportunities through Industry focus groups
. RosettaNet, CompTIA, AIAG and other industry EDI and XML standards bodies
. Developed a Business Plan that included new service lines to support
customers requirements in the ERP integration of EDI, Xcbl and XML
. Worked with Sales Managers, Solution Directors and the National Practice
team to assist in identifying B2B opportunities. Built a Trusted Advisor
relationship with the clients
. Created Client proposals for B2B Integration Services
Arthur Andersen
1999 - 2000
(A BIG 5 consulting firm, providing technical services for Computer Risk
Management)
As Sr. Manager of eBusiness Computer Risk Consulting, I developed the
Strategy and Business plan to support the Arthur Andersen's South Market
Circle eBusiness "Go to Market" strategies and was a member of the National
eBusiness Center of Competence
. Developed a comprehensive South Market Circle eBusiness Plan that defined
the business objectives, services, deliverables, schedules, and plans.
This was designed to support a 1.4 million-dollar new business target
. Collaborated with various Arthur Anderson Divisions: Business Consulting,
Marketing, Business Process Risk Consulting, Tax and Business Audit
. Provide guidance and ideas to other geographic units to develop B2B
Risk Services and opportunities. Business process mapping using James
Martin. BPWIN, ERWIN, IDEF, DFD, and JAD sessions. Business Process
Reengineering
. Member of the Arthur Andersen Human Knowledge Network, a free form Think
Tank forum to cultivate and invent Arthur Andersen eBusiness Risk
Services
. Evaluated new businesses partners and define the strategy and plans for a
co-marketing and engagement partnership
. Worked with Managers and Partners to assist in identifying eBusiness
opportunities.
. Participated in developing Client eBusiness proposals for Risk Management
Services.
. Provided guidance to the consulting team on data control issues and best
practice recommendations. I developed the eBusiness Readiness Review
presentation to VF management
. Worked on the Global eBusiness Competency team reviewing and analyzing
the Internet Bill Presentment and Payment research report presented by
the Internet Research Group. Made recommendations on how the B2B Risk
model could be applied in this environment
. Worked with a coordinated task force containing the Business Consulting
Supply Chain Competency Center in Montreal Canada and the Computer Risk
Management Competency team to define the B2B link into the Supply Chain
model. Provided consultation and guidance on defining the Risk model and
CMM in this environment
. Worked as a key contributor on the eBusiness Readiness assessment to the
client Vanity Fair. Developed and present the CMM reports that identified
gaps in the security, scalability and reliability of their system.
. SAP R3, EDI, Project management, CMM, Risk Management, Requirements
definition, and Internet.
IBM Global Procurement
1999
Sr. Project Manager, contracted to IBM Global Procurement, Endicott, NY
Utilizing Lotus Domino, SAP R3, SD, MM, FICO and EDI technology.
. Provided Project Management for Platform, Middleware, Audit and Control
and Business Controls. IBM is using SAP 3.1I, SD, MM. IBM AAS systems
. Utilize the Microsoft Project software to manage resources and schedules.
Managed resources in Singapore, Endicott NY, Southbury NY and Schaumburg
Ill
. Made technical recommendations and provided technical design
specifications. Supported the IBM Development and Business Controls teams
that certified testing and implementation of the Electronic Commerce
interface. Supported IBM ASCA Business Controls Reviews
. Singapore Procurement: Integrated selected Suppliers and Trading Partners
electronically. A Lou Gerstner initiative to be a totally paperless
process in IBM by 2000
. New Program product: Tested and enable a not yet announced program
product developed by IBM Peru. This product enabled EDI messages to be
processed by Internet applications
. SAP R3, FICO, EDI, IDOC, ALE, eProcurement, MM, SD, Disaster Recovery,
Risk Management
Hershey Foods
1998 - 1999
SAP Project Manager. Hershey Foods, SAP R3 Implementation and migration
from mainframe legacy systems. The project included New HW implementation,
Middleware, Audit and Control and Archiving. Hershey Foods installed SAP
3.1H, for the US and Canada business.
. Utilize the ABT Project Workbench tool and Microsoft Project to manage
resources and schedules. Managed consultant resources including IBM,
Sterling, SAP and Hershey Employees. All MS Office products including MS
Outlook
. Developed a Disaster recovery project plan and proposal. Supported ISO
9000 & 9002 requirements
. SAP R3, SD, MM, FICO, EDI, IDOC, BW, Disaster Recovery, Manugistics,
Audits, Business Process Reengineering
IBM
1967 - 1998
Positions held: Director of IT, Program Manager, Manager of Global
eBusiness Competency Center, Senior SAP Project manager, Senior Technical
Manager, Client Manager, Senior Consultant Manager, Technical support
manager, Developer, and more.
. (B2B Center of Competency) Director of IT, Senior Technical Manager
. (US Electronic Commerce Team) Sr. Consultant Manager, IT Manager, Project
Manager -
. (IBM / Acer Joint Manufacturing Technical Support Manager, Project
Manager
. (SAP Installation) eBusiness Manager, Project Manager, SAP R3, SD, MM.
. (Reseller Sales Reporting) Sr. Technical Support Manager, Project
Manager
. (Special Assignment GSA) Client Engagement Manager
. (PC DIRECT) Senior Technical Support Manager, Project Manager
. (Business Process Re-engineering) Sr. Consulting Manager
Held a number of Software Development management positions, in Mainframe
Manufacturing, and the IBM Retail Sales System development. Systems: POS,
MARC. CMIS: PLS, PL1, CICS, MVS, IT audits, Disaster Recovery, s390, AIX,
JCL, JAD, Lotus Notes, Lotus WebSphere, installed SW, Tested SW, Change
management, and Business Process Reengineering
Education and Training
. Advanced Presentation skills
. Application Development and procedures
. Auditing, Controlling, and Data Tracking - Sterling Commerce
. Business Process Re-Engineering - certified
. Completed Staff work
. Computer Risk Management
. Effective presentations
. Effective writing
. IBM Management and Technical Management training
. IBM Project Management training
. Internet Bill Presentment and Payment
. Interpersonal negotiating skills
. Lotus Notes
. NC State - Motivating the DP Human resource
. NC State - Project estimating and control
. Project Planning, Analysis, and Control - PMI Project Management
Certification
From The George Washington University - School of Business and Public
Management
. SAP APO, CRM, Internet Sales
. SAP EDI systems
. SAP Enterprise Buyer Professional (EBP) B2B 2.0, EBP 1.0, EBP 2.0, EBP
3.0
. SAP MarketSet Certified Consultant
. SAP SD and MM training
. SAP Systems Architecture
. Systems Modeling and simulations
. Team building
MARIST COLLEGE - Poughkeepsie NY, BS Computer Mathematics
US Navy - Vietnam veteran (1968 -1971)
PROFESSIONAL ASSOCIATIONS
. CompTIA- Micro Computer Industry association
. Member since 1988.
. Chairman of the Technology Subcommittee.
. International support for CompTIA in Japan, US and Europe
. EIDX Electronics Industry Data Exchange
. ASUG American SAP User Group
. PEBF Piedmont EC Business Forum
. AEBF Atlanta EC Business Forum
. RosettaNet XML standards group