Manager Plant

William F. Herrmann

*** *** ***** ************, ** 78660 • 512-***-****

**********@*****.*** • www.linkedin.com/in/wfherrmann

PROFESSIONAL PROFILE

A versatile, Globally Experienced Manufacturing Operations Executive with significant

accomplishments in operations leadership, productivity improvements, Toyota Production System,

P&L/general management, global account management, business strategy/M&A, procurement and lean

supply chain. Background includes extensive operational, technical, financial and sales experience across

the Americas, Asia and Europe in high tech electronics manufacturing for computing equipment, telecom,

mobile and semiconductor markets working for Fortune 10 through start-up companies.

Demonstrated success as Plant Manager for a $100 million dollar, 1,000 employee manufacturing plant

by delivering a $2 million labor cost reduction and 15% capacity improvement with existing capital

while reducing customer returns 40%.

Proven track record in meeting or exceeding Fortune 500 customer expectations through

responsiveness to all customer issues including quality and delivery improvement, lean / supply base

initiatives, and efficiency improvements.

Successful at managing complex operations for multi-cultural clients and supply base while meeting or

exceeding key metrics in safety, quality, cost, inventory and delivery.

Recognized for strengths in technology and finance, and proficiency in organizational and negotiation

skills.

PROFESSIONAL EXPERIENCE

HONEYWELL Electronic Materials, Santa Clara & Sunnyvale, CA

Bay Area Operations Leader/Multi-site Plant Manager 2007 – May 2009

Multi-site Integrated Supply Chain Operations Executive responsible for Santa Clara Electronic Polymers

and Sunnyvale Thermocouple operations. Total revenue from both plants exceeded $80M.

Led effort to implement Toyota Production System (TPS). Lean tools included value stream mapping,

production smoothing, visual workplace, 5S and fail safing. Successes include zero safety/OSHA

incidents while driving quality, delivery and cost metrics and accountability to the plant floor.

Increased indirect and direct labor productivity by 20% through incremental restructuring and

implementation of TPS.

Improved responsiveness and customer satisfaction for Santa Clara’s largest customer with $38 billion

in Revenue, through cross functional team efforts including operations, engineering, supply chain,

quality and R&D.

Drove reduction in quality complaints by 50% in Sunnyvale Thermocouple plant through introduction

of rigorous root cause, corrective action and continuous improvement process. Reduced corrective

action response time to customer from 30+ days to less than 10.

ELECTRONIC POLYMERS INC, Round Rock, TX

Manager of Operations/Program Management 2004 - 2007

Reported to CEO in a general management role, managing engineering, operations and sales leadership for

a technology start-up which developed and prototyped Electrostatic Discharge (ESD) protection devices.

Optimized polymeric formulations, product, process and test development, and prototype manufacturing.

Managed and improved customer account management, business and financial planning, supplier selection

and management, procurement system implementation utilizing QuickBooks, and customer development.

Developed 4 year business plan covering multiple product lines, pricing strategy, unit costs and

margins, product line P&L statement and cash flow projections, presented and accepted by the board of

directors.

Created manufacturing scale-up plan including 37K sq. ft. floor plan, equipment lay-out and capital

requirements, projected staffing, and implementation schedule.

Successfully proposed, managed and completed a JPL/NASA contract on budget and ahead of

schedule.

William F. Herrmann Page 1 of 3

FLEXTRONICS INC, MULTEK Division, Austin, TX 1997 - 2004

Vice President, Global Account Management, 2001 - 2004

Developed and led a cross-functional team across the Americas, Asia and Europe in support of several

international customers with revenues in excess of $75 million annually. Responsible for 28 customer sites

in 17 countries. Matrix managed the global outside and inside sales team across 13 plants and 6 countries

with responsibilities including market share growth, customer satisfaction, terms and conditions/contract

negotiation, and supply chain initiatives.

Delivered increased or maintained market share during the 2001-2002 down turn.

Increased customer satisfaction from 43% to 93% in the division’s largest customer.

Improved customer satisfaction from dissatisfied to very satisfied in the division’s second largest

customer.

Engaged a cross-functional, multinational team to improve quality report from unsatisfactory to best in

class in the division’s second largest customer.

Initiated, developed and implemented global Vendor Managed Inventory (VMI) programs. Total

annual coverage exceeded $20 million.

Developed and implemented a VMI Build-to-Forecast model for division’s global manufacturing

facilities.

Eliminated boilerplate terms and conditions with negotiated contracts for two largest customers

including renegotiating warranty terms resulting in 30% reduction of warranty expense.

Vice President and General Manager, 1999 - 2001

Plant Manager with P&L responsibility for $100+ million Printed Circuit Board (PCB) manufacturing

plant.

Led manufacturing, engineering, sales and human resources across 1,000 employees while revenue

increased 20%.

Developed and implemented 24/7 manufacturing coverage that reduced payroll costs by over $2

million annually.

Developed and Implemented Theory of Constraints Model which optimized factory capacity and

resources.

Reduced customer returns by 40% through quality improvements.

Director of Manufacturing, 1997 - 1999

Key participant in leading the acquisition and transformation of an IBM captive facility into the largest

plant of a multi-national corporation.

Maintained quality and on time delivery while customer base grew 900% and Revenue increased 40%.

Led 600 employees, responsible for operations, budgets, forecasts, safety and employee morale.

Improved plant capacity utilization by 15% through Lean techniques including equipment

characterization, preventative maintenance re-engineering, work-flow analysis and operator efficiency.

IBM CORP., Austin, TX 1994 - 1997

Manager of Business Operations, 1995 - 1997

Managed production planning/control, WIP/FG inventory management, procurement, external sales,

prototype/quick-turn manufacturing and PCB front-end engineering departments.

Manager of Finance and Planning, 1994 - 1995

Responsible for $200 million semi-annual financial plan and monthly financial measurement, variance

analysis and forecast for the PCB and PCB Assembly operations.

IBM CORP., Endicott, NY 1984 - 1994

Advisory Business Planner, 1991 - 1994

Product and Process Quality Engineering Manager, 1988 - 1991

Chemical Manufacturing Operations Manager, 1997 - 1988

Senior Chemical Process Engineer, 1984 - 1987

William F. Herrmann Page 2 of 3

EDUCATION / PATENTS / PUBLICATIONS

MS studies, Management of Technology, National Technological University

BS, with Honors, Chemical Engineering, Rutgers University, 1984

U.S. Patent 4,718,972, Method of Removing Seed Particles from a Circuit Board Substrate Surface

Publication: Embedded ESD Protection, Jet Propulsion Laboratory (NASA), JPL Publication # 08-25, 8/08

William F. Herrmann Page 3 of 3

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