Customer Service Manager
Resume:
Phone: 404-***-****
Duluth, GA 30096
*********@*****.***
David Andrusko
Objective Seeking a CSR, Management, or Sales position utilizing my
extensive knowledge and successful experience in planning,
organizing, and follow up of multi-faceted, complex activities; and a
position offering growth.
Summary Outgoing, traveled professional with solid experience in areas of
customer service, large and small account management, and
transportation procedures throughout Restaurant and
Foodservice/Distribution organizations. Maintain excellent
interpersonal communication, organization, and time management
skills. Equally effective at collaborating with others to achieve
established goals.
Sales Maintained a 5200 customer base with consistently profitable
margins throughout the Atlanta metropolitan area. Solely
responsible for large chain accounts in both the foodservice and
food production industries.
Management Over twenty years of management experience in the food and
service industry. Experienced generating employee schedules and
driver/route supervision. (Effectively operated as owner/operator all
facets of personally owned business for last three years.)
Financial Extensive accounts receivable maintenance and collections
experience. Solid knowledge of P & L statement, payroll, and
preparative.
Transportation Monitored Department of Transportation rules and regulations for a
fleet of over 30 route/delivery trucks.
Work History
Longhorn Steaks Atlanta Ga 1988-1993
Manager/ General manager. Worked in 5 area stores with strengths
in assisting in increasing profitability and raising standards.
Managed staff of over 50. Maintained units with annual sales of
over 3 million.
Rio Bravo Atl Ga/ Tampa Fl. 1993-1996
Manager/ General Manager. Ran unit sales of over 3 million
annually. Managed staff of over 100. Great concept. Intense focus
for quality standards and customer service.
Griffin Industries Atlanta Ga 1996-2003
Customer service manager. Maintained customer base of 5200
accounts. Monitored and managed over 10 national accounts.
Maintained a 85% market share of our industry.
Roly Poly Atlanta Ga 2003-2006
Owner/ Operator. Bought existing franchise. Increased sales 45%
over three year period. Focused on local Chamber of Commerce
with intense networking. Attracted buy out.
Barnacles Atlanta Ga. 2006-2008
Manager/ General Manager. Unit sales of 3 million annually.
Managed staff of over 100. Quality Food, Outstanding Customer
service with repeat guests.
4876 High Forest Drive
Duluth, GA 30396
Phone: 404-***-****
*********@*****.***
Dear Prospective Employer,
I am writing to explore employment opportunities with your company. The following
resume will provide you with details concerning my experience and capabilities.
As you will note, I am seeking a management or customer service position with a
progressive company that offers a career opportunity utilizing my experience.
I offer more than seventeen years experience and productivity in the restaurant industry
and seven years in the manufacturing industry. This experience is extensive in building a
customer base, cash management, and supervisory skills. I have proven experience in the
Georgia market and have a strong working relationship with key contacts in this area.
At your convenience, I would welcome the opportunity to meet with you and discuss your
goals and objectives, and how I can help fulfill them.
Thank you very much for your time and consideration. I look forward to hearing from you.
Sincerely,
David Andrusko
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