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Project Manager Customer Service

Location:
Plano, TX, 75074
Posted:
March 09, 2010

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Resume:

Dear Sir / Madame,

Please accept my resume for your review, you will find my experience and

knowledge matches your current needs in your organization.

My experience includes the following:

1. Strategic and Plant Management in a multi-culture environment that

includes P/L responsibility.

2. Financial Knowledge strength for $ 300 Million organization

3. Human Resource management that included safety, environmental, payroll,

workers compensation etc.

4. Engineering Director, which included Mechanical engineers, Industrial

engineers, Design engineers and Quality engineers.

5. Quality Control department that included floor quality, incoming

quality, supplier quality and customer quality.

6. Production Management of over 10 direct managers and over 800 team

members on 3-shift and multi site / Multi Country operations

7. Purchasing, warehouse and scheduling management.

8. Customer interactions from problem solving to sales assistance with

contracts and business development.

9. International business development and product line changes from 15

different countries.

10. Project Management, which included: New plant purchase, layout, and new

equipment, C/O, Environmental and Factory relocation.

11. Systems development, which included QS9000, 1SO 9001, ISO 9002,

ISO14001,TS16949, TQM, TPM, JIT, KANBAN, MRP, Materials management,

logistics and lean manufacturing systems such as American Sanden

Production System (Similar to Toyota Production System) Hoshin Kanri,

Kaizen Activity, Quality Circles and various other programs.

12. Organizational systems to improve the bottom line from Design to market

in the fastest mode possible. Waste elimination and customer service at a

world class level. ( Lean Enterprise )

I have received awards from the National Institute of Technology, the City

of Grand Prairie, Japan Institute of Planned Maintenance as well as the

Texas Award for Performance Excellence and the coveted Deming Prize.

I will positively impact your Organization with a winning attitude and

belief of "hands on" and "employee empowerment", which always leads to the

success of an organization Regards,

Joseph Haddad

Manufacturing and Executive leader with over 20 years experience in overall

Operations and Total Quality Management systems. Wide range of experience

and hands on knowledge expanding from front line management, Engineering,

Quality operations, Lean Enterprise, Financial expertise, Human Resource

Management, Environment / safety to strategic Policy planning and

execution with P&L responsibility for over $300 Million in sales & 800

staff members.

Work

Experience Operations & Manufacturing Director (2001 - Present)

Sanden International, Wylie, Texas (400M)

Type of Business: World-class manufacturer of automotive and

electric A/C compressors. (Japanese based corporation with

divisions all over the world)

. Managing manufacturing facility with responsibility to P/L,

customer satisfaction, delivery and technology development.

. Over 800 Team members in-directs reporting with a flat

organization of General Managers responsible for execution

of plan.

. Responsible for setting company policy and strategic

deployment of action plans to achieve Mission and Vision for

the short term as well as the long term success of the

organization.

. Systems development includes QS 9000, ISO 9001, ISO 14001,

TS 16949, ISO 17799 A.P.Q.P. Kanban, Lean Manufacturing, TQM, TPS, TPM, 5S, Six Sigma new product development and lean

enterprise.

Director of TQM (Total Quality Management) for the whole

North American Corporation (Dual Role along with SVP

Operations Role)

Able to Achieve Deming, TAPE and TPM awards as top

leader in overall improvement activity in N.A

Director of manufacturing

Tripac International, Fort Worth, Texas (24M)

Type of Business: World-class manufacturer of plastic molded

automotive and industrial equipment cooling systems such as

Fans, Motors and HVAC

. Managing the manufacturing of Plastic Fans and D.C motors.

. Managing global HVAC development.

. Responsible for technology transfer from acquired

facilities.

. Responsible for new plant layout and set-up. Moved from

40,000-sq. ft. to over 150,000 sq. feet facility.

. Implementation of Q.S. 9000, I.S.O.9001 and FORD Q1

Programs.

Zexel USA Inc. Texas Division, Grand Prairie, Texas

Type of Business: Automotive Air Conditioning Condensers,

Evaporators and Pipe Manufacturing. (Tier 1 Supplier) (200M)

Valeo ( Zexel )

Plant Manager

. Total Plant responsibility, which included P&L and all

manufacturing departments.

. Total Division Responsibility from H/R to Quality issues,

responsible for new system implementation such as QS9000/ISO

9002 and ISO 14001.

. Set policies for the division, along with new business

development coordination.

. Developed and maintained an EMS system which covered Safety

and environmental requirements that met Government

regulations, and gone beyond compliance which achieved the

organization rewards and recognition throughout the

industry.

Director of Operations ( Zexel )

Managed manufacturing facilities since 1982 of different

products and systems from Japanese to European end customers

of O.E.M. and after market markets.

. Managed floor/product supervisors and over 300 employees of

different levels, skills and backgrounds.

. Maintained a balanced budget, reduced costs with an

efficient workforce.

. Worked in a high pace manufacturing environment and improved

overall efficiency.

. Total Responsibility for status reports presentation to the

board of directors.

. Designed and implemented many new product line startups.

Scheduled MRP Systems.

. Managed the development and the implementation of the

training systems for line startup.

. Implemented Total Productive Maintenance systems.

. Implemented ISO 9000/QS 9000/ISO14001 systems.

Manufacturing Manager ( Zexel )

Directed the entire Engineering department.

. Directed the Human Resource department.

. Directed all Purchasing /Maintenance and Production

departments.

. In the 1st year, I was able to reduce the indirect Materials

costs by 1.5 million dollars, and improved on the overall

efficiencies of the plant by reducing waste, and better

training of the team members. Able to bring all departments

together and work in a team environment, which resulted in

better communications and morale.

EDUCATION Lincoln College, Dallas Baptist University

SEMINARS T.P.M, Ergonomics, KANBAN, Production Control

/WORKSHOPS Human Resource Management Drugs in the Workplace, Texas EEOC

Laws Employee Motivation and Positive Management, Lean

Manufacturing Quality

Circles, Kaizen, 6-Sigma, Etc. SOX

Implementation.

COMPUTER MS-Windows XP, Ms-Office Professional, WordPerfect, Lotus123,

SKILLS Harvard Graphics, Internet, MS-Project Manager, Email, HPMPII,

ManMan, HP/MRP AS400, MS-Access, Power Point and various

other programs

AFFILIATES Member of Society of Human Resource Managers

Society of Manufacturing Managers

Society of American Engineers

Achievements. Recipient of Honda / Ford / CAT / DCX Quality Awards.

Recognition. Environmental/Safety systems award of Grand Prairie Texas.

Honoree of America's Small Manufacturers Extraordinary

Contribution given

By the National Institute and Science Technology center.

Winner of Total Productive Maintenance award given by the Japan

Institute

Of Productive Maintenance

Award Recipient for the Texas Award for Performance excellence (TAPE)

Award Recipient for the Deming Prize 2006 (One of 3 Companies

ever in US to receive such an award since inception)



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