Sales Representative
Resume:
Rocio Kemp
Hudson, OH
Cell: 330-***-****
WORK EXPERIENCE
**** - ******* ***** *****, ************ (Ohio, USA)
Grupo Kemp, SA (Costa Rica)
President
Grupo Kemp manages production and distribution of Rainforest
Preserve skin care products in Costa Rica. Vista Group is the
US distributor of the line.
. Manufacturing - Contract private label manufacturing in Costa
Rica (CR).
. Distribution - Establish sales and distribution in the United
States (US) and CR.
. Marketing
o Developed point of sale material, product packaging and
point of purchase displays working closely with graphic
designers. Some of these materials are in Spanish and
some in English.
o Attended and participated in numerous tradeshows
throughout the US and the Caribbean.
. Transportation
o Developed transportation routing to the US from CR.
Developed return program for items destined to CR.
o Established order fulfillment program from central
warehouses in the US and CR.
. Finance - Complete P & L responsibility.
1996 - 2001 New England World Transport
General Manager Caribbean Operations, San Juan, PR
Hired to reorganize New England Motor Freight's (NEMF,
Elizabeth, NJ) Caribbean operating company. Increased business
levels by over 2000%. Cross-functional responsibilities
included:
Reorganization - Recruited to reorganize existing NEMF operation.
Operations - Hired and managed new office staff and new warehouse-delivery
agent. Established streamlined tax payment system for Puerto Rico excise
taxes.
Marketing and Sales Development - Direct management and recruitment of a
new team of sales professionals. Established sales incentive programs.
Agency Relationships - Managed warehouse, steamship line, and delivery
agent relationships.
Finance - Responsible for all banking, accounts payable, invoicing and
collections.
Pricing - Established appropriate pricing models to gain market share at
profitable levels.
Point of Sale Material - Worked with advertising agency and marketing
personnel to develop appropriate point of sale material.
Steamship and Carrier Negotiations - Negotiated rates and service contracts
with steamship lines, warehouse operators and delivery agents.
Sales Training - Conducted sales training and education with stateside
sales force. Extensive travel throughout New England conducting joint
sales calls with large existing and prospective customers.
Marketing - Organized tradeshows and large scale customer entertainments.
Local Regulatory Compliance - Insured NEMF was compliant with local labor
and tax law in Puerto Rico.
1991 - 1996 ABF
Sales Representative, San Juan, Puerto Rico
Sales - Responsible for increasing sales revenue and shipment volume.
Territory increase of over 100%.
1985 - 1987 ABF
Telemarketing Representative, Jacksonville, FL
First telemarketing sales representative hired by ABF.
Responsible for developing business levels to and from Puerto
Rico. Success in my position lead to a rapid build out of the
ABF telemarketing department.
Sales - Responsible for increasing sales revenue.
EDUCATION
1984 - 1988 FCCJ, Jacksonville, FL
1983 - 1984 University of Jacksonville
1981 - 1983 University of Kansas
1979 - 1981 University Costa Rica, San Pedro, CR
LANGUAGES English - Spanish
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