Quality Manager

JOSEPH M. MYERS SR.

*** ******* ***.

Battle Creek, Michigan. 49017

269-***-**** e-mail abm7k5@r.postjobfree.com

Manager with 20+ years of hands on quality management and continuous

improvement experience. Skilled in team building, employee involvement

implementing LEAN manufacturing and 6 SIGMA programs to increase morale and

performance. Proven track record of exceeding production, quality, safety

and financial goals..

Saint Joseph Industries Battle Creek, MI

Director of Quality / Operations April 2003 - Present

Develop strategies, plans and budgets for all quality and operation

departments in accordance with company policies, goals and objectives.

Direct and coordinate quality, continuous improvement, operational

activities, training, safety, scrap reduction and yields, and staffing.

Develop and implement metrics, process improvements and organizational

changes to drive continuous improvement. Set, monitor and assist in

achieving / exceeding world class standards through effective LEAN

manufacturing systems, TPM / TPS techniques and 6 SIGMA methodologies.

Highly developed and proven presentation skills, business acumen and

conflict resolution experience.

Proven ability to work effectively in a matrix organization to drive

quality initiatives, balanced with owning and driving company specific

priorities.

Develop and monitor key performance indicators.

Supplier development

Identify and maintain significant relationships with customer management.

Develop and lead cross functional teams in identifying and implementing

process and continuous improvement actions.

Facilitate all development of employees and implement succession planning

Oversee and develop SOP's for ISO/TS certifications

Train all associates in statistical methodologies, ie: FMEA, APQP, CP,

Process Flow, DFMEA, MFMEA

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Christian Quality Services, Battle Creek MI

Director November 1999 - April 2003

Provided: manufacturing operations management, program, project management,

supplier quality development, engineering system development, advanced

quality planning, quality system development, and training and

implementation of TPM, TPS, LEAN manufacturing and 6 SIGMA.

Developed methods of PM utilizing statistical analysis which reduced

manufacturing down time.

Successful transition from QS-9000 to ISO-9001 / TS-16949 for 5

facilities.

Plant turnaround, provided hands on re-development, training and

implementation of quality, manufacturing systems.

Implementation of the Toyota TQM, Quality System Procedures.

Developed and implemented a 5 phase program management system for 4

facilities.

Training in basic and advanced statistical methods.

Facilitation and implementation of LEAN manufacturing and 6 SIGMA

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Johnson Controls Plymouth MI (Automotive Seating)

Director of Quality July 1996 - November 1999

Complete responsibility for quality activities encompassing CI, hiring and

development of quality personnel for 5 plants one in Mexico, 2 in Canada

and 2 in the United States, supplier development, engineering, purchasing

and operations. Participate in and drive the development of overall

Business units goals and insure the quality resources that meet these goals

are provided. Develop and build and train teams in multi-plant environment.

Interface with all levels of management within Johnson Controls, suppliers

and customers.

Successful launches of 6 new model year programs for Honda and Mercedes.

Totaling $7,000,000.00

Developed and implemented a supplier in-plant review process with

executive management to improve processes, reduce scrap, rework and PPM.

Documented savings of $800,000.00 over 3 facilities.

Reduction of supplier PPM to an average of 78 over 32 suppliers.

Implemented successful succession program for all quality personnel.

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Johnson Controls Plymouth MI (Automotive Seating)

Operations / Plant Manager October 1991 - July 1996

Complete project management responsibility for new plant. Developed and

directed plant operations from groundbreaking to full ramp production.

Responsible for training, materials, plant engineering, quality,

production, operations P&L, human resources, project management, safety and

scrap reduction rationalization and maintenance.

Johnson Controls Plymouth MI (Automotive Seating)

Divisional Quality Assurance Manager April 1989 -

October 1991

Advanced quality planning and LEAN manufacturing for all new Ford,

Chrysler, General Motors, Nissan, Toyota, several other implant programs.

Coordinating engineering with manufacturability and quality. Project

management for multi-customer programs.

Interface closely with customer and supplier SQA, SQI, purchasing and

engineering. Lead implementer of basic and advanced statistical methods.

Complete responsibility for supply chain management and supplier

development.

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Sheller Globe, Keokuk IA

Manager of Statistical Methods, April 1985 - April 1989

Responsible for the coordination and implementation of statistical methods,

and LEAN manufacturing, including the training of all employees in

Statistical Process Control which included but not limited to DOE, QFD,

PFMEA/DFMEA/MFMEA, FTA and 8-D/TOPS (Team Orientated Problem Solving).

Pareto analysis, histograms, attribute and variable control charts, CpK,

scatter plots, MSA / GRR, C & E (fish bone), multiple linear regression,

ANOVA, MVC, correlation coefficients, chi square goodness of fit, chi

square test for association, nonparametric tests. Over 1500 hours of

classroom experience.

Multi-plant responsibility for statistical training and implementations.

Statistical methods application to plastic injection and extrusion, roto-

cast, foam instrument panels and rubber extrusion and molding, product

assembly of instrument and door panels.

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Southeastern Community College, West Burlington IA)

Manufacturing, applied statistics, statistical Process Control Instructor.

February 1982 - April 1985

Utilized various courses including the Transformation of American Industry

series. State certified through the Iowa Productivity Consortium.

Classroom instruction and industry training, clients included Shaffer Pen

Co, Winegard Corp., and J.I. Case, Burlington Medical Center, Sheller-Globe

Corporation.

MILITARY

United States Navy Veteran:

First Class Petty Officer / E-6 on the nuclear submarine USS Andrew Jackson

SSBN 619. Qualified in engineering systems, electronics, and cryptology.

Held TOP SECRET clearance.

EDUCATION

I am certified by the Iowa Quality Consortium, Ohio Quality Consortium and

JUSE (Japan Union of Science and Engineering), in LEAN manufacturing and 6

SIGMA methodologies.

Saint Joseph College, Westmont IL. Business BA

Southeastern Community College West Burlington Iowa

CAD/CAM Training

GD&T level 1 and 2

Program Manager / Project Management Training

Kaizen / 5-S

Transformation of American Industry and Statistical Process Control

Transformation of American Industry Instructor Certification

8-D TOPS (Team Orientated Problem solving) Instructor Certification

Training Needs Analysis - Making the Training Process Work

Quality Function Deployment Instructor Certification Ohio

Statistical Process Control in Manufacturing Facilitator Training

Gauging and Instrumentation Systems Capability Analysis

Advanced Statistical Methods

Design of Experiments - Taguchi Methods

Advanced Engineering Design of Experiments

Failure Modes and Effects Analysis Facilitator Training

Front Line Leadership Zeinger Miller

Working Interpersonal Skills

QS-9000 Auditor Certification

ISO / TS-16949 Auditor development and Executive Training

AWARDS / RECOGNITIONS

Awarded Sheller-Globe's Outstanding Case Study for 1990 C/Y design of

experiments.

Awarded SG Taguchi award for DOE on 1990 C/Y program and utilization of

"Loss Function" for a projected savings of $260,000.00 annually.

Recognized at the Fourth Annual Conference on Statistical Methods and

Applications as one of the country's leaders in the application and

development of Quality Function Deployment.

Developed and implemented Process Quality Function Deployment.

Developed methodology of incorporating Design of Experiments in QFD house

of quality.

Recognized by Bob King of Goal/QPC in his book "Better Designs in Half the

Time" as the as the first person in the United States to fully utilize the

Akao Quality Function Deployment Methods. Matrix of Matrices.

ORGANIZATIONS

Knights of Columbus Officer

Member Board of Directors / Director of Development for Newman College

Project Otsego Michigan

REFERENCES

Furnished upon request

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