Sales Management

Shonna L. Martin

**** ****** ******* **., ******, OH. 43537 Home 419-***-****

************@***.***

Core Competencies:

• Sales generation; Business to Business and Retail.

• Account profit management.

• Customer Relationship Management tools and processes.

• General merchandising of products and services.

• Supervision and management of employees.

• Staff motivation and training for increased productivity.

Professional Attributes:

High energy, results-oriented, sales and marketing person that has a proven track record of developing market

share, growing profitable sales and rapid account acquisition by providing excellence in customer service,

delivering needed products and creating strong bonds by being a valued business advisor to key customer

contacts.

Employment History

Apex Mortgage Company, Toledo, Ohio

Loan Officer September 2005 ~ Present

Licensed Mortgage Loan Officer in the state of Ohio. Originate mortgage loans through face-to-face execution,

telesales handling the mortgage needs of referral customers and produce loans through self-sourced

originations via professional contacts such as realtors and builders. Also generating leads by joining and/or

attending Real Estate associated functions.

AT&T Advertising and Publishing, Toledo, Ohio

Account Executive-Internet & Print Advertising Sales June 2008 to Dec 2008

Accountable for business to business sales and customer relationship management process to generate

enhanced sales revenue from existing customers and new sales from self-generated leads in accordance with

a predetermined portfolio of products, including print ads, commercial video and audio, Internet, web sites and

search engine marketing.

Essential Duties and Responsibilities:

• Market research to identify new customers.

• Account analysis and identification of ‘decision makers’ for targeted customers.

• Pre-qualification of credit worthiness and debt risk.

• Preparation of customized sales presentations using company designated materials

• Assist customer in selecting the optimum ad placement and Internet presence.,

• Develop add copy for print and Internet with customers.

• Close the sale, generate internal ‘paperwork’ to assure ads and Internet sites are correctly placed.

• Assure customer satisfaction and understanding of payment schedules.

Crossmark, Plano, Texas/ Advantage,RMX,PDX

Retail Supervisor/Merchandiser/Team Lead; Toledo, OH February

2007~Present

Perform major remodels, resets, product demonstration, and general merchandising in retail stores (Wal-Mart,

Kroger, CVS etc.) in assigned geographic area. To include Pharmacy Detailing for GlaxoSmithKline to enhance

product knowledge and sales. Resets consist of applying display layouts and product facing for customer

attraction. General merchandising consists of checking inventory, customer relationship management with

store managers and assuring the proper products are on the shelves. Work includes both individual and team

assignments. As well as product demos in Wal-Mart. Responsible to coordinate work, place and train team

members.

Essential Duties and Responsibilities:

• Maintain 100% authorized distribution of all required products in assigned territory.

• Maintain store shelf standards and inventory, including rotation of products.

• Supply and place point of sale materials.

• Implement shelf plan-o-grams.

• Coordinate store service with local customer management.

• Build and maintain rapport with store personnel to effectively meet company and client objectives.

• Communicate maintenance requirements, sales activities and promotions.

• Prepare and submit to corporate all required documentation on a timely basis, as well as recommend

Appropriate amount of team members for project and training time needed.

• Currently employed as Supervisor of Events with minimum of 15 employees in Pilot Program

w/Sams Club events.

Flying J, Cookery, Perrysburg, Ohio

Operations Management Feb 2005 ~ August 2005

Company provides services to the traveling public and trucking community through multipurpose facilities

strategically located on the national interstate highway system.

Employed as the Front of the House Manager for the food service division at the Warns Rd, Perrysburg, OH,

location.

Provide supervision and management of operations to assure customer satisfaction.

Direct the efforts of 8 to 13 shift employees.

Responsible for the cash management on assigned shifts.

C. Barron & Sons, Inc., Monroe, Michigan

Sales and Marketing Representative Feb 1997 - May 2001

Regional supplier of bulk specialty lubricants, oil and gasoline serving Michigan and Ohio generating

approximately $50 Million in annual revenues.

Employed as the regional sales and marketing manager responsible for the identification, development and

growth of profitable accounts:

Increased the number of customer accounts by 45% annually.

Established 84 new business to business accounts with annual revenues in excess of $15 Million.

Enhanced aggregate account revenues 80% year over year.

Developed and implemented sales strategies with targeted customers and revenues.

Planned customer events to promote company capabilities and meet senior management.

Martin Manor Animal Care and Consultant, Holland, Ohio

Owner/Operator

1994 –2004

Animal husbandry services for specialized breeds of Horses and Dogs, consulting on their care and welfare

and management of animal housing and care facilities:

Developed client base to 260.

Served as a consultant and independent contractor to Karosel, Classicala, Heritage Farms as well as several

smaller facilities.

Increased client base from 62 to 131 in 18 months.

Established care programs for 170 animals.

Managed 13 full and part-time employees in delivering client services.

Education and Training:

HS Diploma and advanced education with certifications in Management, Sales, Marketing, Customer

Relationship Management, Employee Supervision and Development; AT&T Advertising and Publishing’s Sales

and Marketing Course-aka; AT&T’s 9 week Boot Camp, (graduated ranking #1 in class) as well as other

technical and management related training through previous employers.

Contact this candidate