Shahid Anjum

Deloitte Consulting Outsourcing LLP

Tulsa, OK

Tel: +1-918-***-****

Cell: 630-***-****

abm7fy@r.postjobfree.com

Summary of Experience and Qualifications:

Shahid has over 7 yrs and Eight months of information technology experience in different aspect

of systems and application management. He is a Sr. SAP Basis Administrator with more than 5

yrs of extensive hands-on experience in Implementing, Configuring, Managing range of SAP

Products namely ECC 6.0/5.0, NetWeaver 2004/ 2004s, SAP R/3 Enterprise, SAP CRM, SAP BI

7/BW 3.5, SAP PI/XI, SAP EP 6/7.0, Solution Manager, SAP CTSplus, SAP GRC, SSO, and

other Industry Solutions. I have also worked on one SAP Full lifecycle implementations and

Security project. I have over 2 yrs of Database Administration experience (Oracle 8i/9i/10g) and

SQL2003/05) and he has worked on different flavors of UNIX.

Shahid is known for his hard work, proactive and excellent communication with Client and

taking up of lead initiative in challenging and time intensive assignments.

Deloitte Consulting

SAP Basis Administrator

Industry: Department of Defense, Oil and Gas (IS/OIL), Energy Service Area (ISU/CCS),

and Food & Beverage

Length: Two years and Eight months. May 2007 to Current

Client Description:

I work for Deloitte Consulting LLP, and I have Provided implementation, development and

production support to multiple clients such as Spirit Aero systems (Former Boeing), Newport

News Water Works, Middle Tennessee Electric Membership Corporation, Allen Family and

Food (Poultry), Harry and David, Riviana and Noble Drilling and I have privilege of working on

Multiple and complex SAP system landscape.

• Assisted in sizing and designing of the system architecture as required for installation of

proposed SAP systems. (Sprit Aero project, Aix/Oracle 10g).

• Currently working with a large team supporting multiple landscapes that includes ECC

6.0, HR, FICO, APO (supply chain), SAP CRM 4.0/7.0, SAP EHP1 FOR SAP NW PI

7.1, BI 7.0, EP 7.0 and Biller Direct.

• Involved in implementation, and documentation of the SAP Landscape which includes

the ECC 6.0, SAP CRM 4.0/7.0.

• Configured Single Sign on (SSO)

• Configured CTSplus on Portal 7.0

• Provided SAP Basis administration Support, Performance monitoring & tuning, Problem

analysis & resolution, and other activities required to maintain system integrity and

maximize uptime.

• Conducted a 3 week detailed System Performance Assessment Study. Diagnosed and

identified potential system performance bottlenecks in areas like OS, DB, SAP Buffers,

RFC communications etc and provided recommendations to be implemented on short,

mid and long term.

• Plan and execute SAP R/3 release maintenance, performed pre and post system

refreshes, client-copies & upgrades.

• Extensively worked on transport management and resolved transport related issues.

• Provided SAP Basis administration support, performance monitoring & tuning, problem

analysis & resolution, and other activities required to maintain system integrity and

maximize uptime.

• Install printers, configure and resolved printer related issues

• Performed several installations and configurations such as R/3 4.7, ECC 6.0, CRM, and

Solution Manager 4.0.

• Experience in applying Support Packs, Kernel upgrades and OSS notes.

• Setup, schedule and monitor batch jobs and interfaces.

• Monitored and resolved update records, lock records and ABAP/4 short dumps.

• Monitored database growth, estimate growth and sizing requirements, implemented

changes to support growth.

• Monitored and made recommendations to improve database performance.

• Performed database administration including database reorganization, database copy and

migration & performance tuning.

• I have connected a variety of SAP systems to Solution Manager to set up of Early Watch

alerts for ECC 6.0, BW/BI 7.0, CRM and PI/XI systems on solution manager.

• Proficient in creating source systems and restoring source system connection.

• Experience with CCMS monitoring, maintenance, Analyzing Alerts.

• Configured/Troubleshoot Outbound FAX and Email in ECC 6.0.

• Experience in installation, configuration and administration of Solution Manager.

• Hands on experience on SAP Security Administration & Authorization including

activity groups, profile generator (PFCG) and central user administration (CUA).

• Extensively worked on Oracle and SQL database within an SAP environment

• Extensively worked on user administration to create user, assign roles and assign user to

the system.

• Upgraded Tax factory (BSI) from 7.0 to 8.0 and applied HR Support packs for Tax

Factory 8.0

• Involved in monitoring of Storage Area Network (SAN) growth per month, Worked

with third party Vendor HP to purchase additional SAN to increase capacity, and

utilization efficiencies and to utilize resources more efficiently to manage business and

Managed disk allocation for HP SAN.

• Extensively worked on third party tool APPROVA 4.5 (SAP GRC compliance

calibrator) to manage segregation of duties within the SAP system.

• Worked effectively in a team environment, providing knowledge transfer as needed.

• Worked on the on-call support for user problems and issues, tickets, trouble shooting and

other Basis technical tasks related to routine maintenance.

Technical Environment: SAP R/3 ECC 5.0/6.0, R/3 4.7, BI/BW 7.0/BW 3.5, Solution Manager

4.0/7.0, CRM 4/5/7.0, Process Integration PI/XI Unicode ABAP and J2EE Stack, Enterprise

Portal 6/7.0, Windows 2000/2003/XP, SQL2000/2003/2005, AS400, DB2, Unix (Solaris 8/9/10,

AIX 5L 5.3), Oracle 8i, 9i

Previous Experience:

Company : SRG Inc. Iselin, New Jersey

Industry: Manufacturing and Retail

SAP Basis Administrator

Length: 2 years 4 months December 2004 to Apr 2007.

Project Description: Provided development and production support to the client.

Role: Shahid was involved in installation of R/3 4.7 and BW 3.5 and he was involved in

launching of SAP Project successfully within the project deadlines as well as he has provided

technical support for SAP which included R/3 4.7 and BW 3.5. He has monitored Daily system

Health Check, system log analysis of the SAP server, created and tested the efficiency of logon

groups and load balancing, managed profile generator and providing authorizations access to

users, performed daily security checks, monitored inactive users and locked inactive users and as

well as performed periodic system refresh. I have administered 3-layer SAP architecture with

Development, Quality and Production servers. In BW administration, he has created source

systems, mapped systems, maintained RFCs and troubleshot problems in BW 3.5. I have

extensively worked on tablespace management using BT*TOOLS and Performed database

backup and recovery using BRBACKUP. He has applied Support Packages (BASIS, HR, ABAP

and APPL and Kernel patches periodically.

Technical Environment: R/3 4.7, BW 3.5, Unix, Oracle 8i/9i.

UNITED STATES NAVY

USS GEORGE WASHINGTON (CVN 73)

Norfolk Naval Base, Norfolk, VA

System Administrator Oct 2002-Dec 2004

Aircraft Carrier has 2000 computers comprising 5000 users and 150 staff members including

officers and enlisted users.

• Configured and maintained the ship’s computer servers/workstations (Windows

9x/2000/XP/2003, NT4.0).

• Created, deleted and modified user’s accounts and their user level permission and

security.

• Installed and configured network equipment (e.g. access point, switches, and routers).

• Installed and configured different software on local computers and network computers.

• Configured emailing software such as Outlook, Outlook Express.

• Troubleshooting of existing hardware and software

• Provided training to junior members of my team when they checked onboard the Aircraft

Carrier.

• Provided technical support to all computer users on the naval vessel.

Education

Bachelor of Science degree in Information Technology, University of Phoenix.

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