Manager Sap

expertise

. Fourteen years supervisory experience in various areas to include:

training, logistics, warehousing, purchasing, planning, customer service,

materials/inventory control, quality control and manufacturing.

Responsible for hiring professional staff as well as training and

developing customer staff. Responsible for quality of all development

objects as well as enforcing SAP best practices and policies.

. Extensive experience in team building, conflict resolution,

training/development, and the management of both exempt and non-exempt

human resources. Led successful teams from 10 to 60 members of

professional staff and 5 to 100 members of core customer staff across 4

continents. Resolved both internal (client to client/interdepartmental)

and external (client to vendor) conflicts to a successful resolution

which resulted in a successful and on-time deliverable.

. Solid experience at budgeting and resource allocation. Responsible for

budgets ranging from $3M to $120M. Purchasing authority up to $500K.

Always exceeded expected margins.

. Excellent communications skills. Accustom do dealing with multiple

levels of client personnel from business user to CEO. Chaired several

meetings with Directors and Executives as well as tier-one customers and

business users.

. Daily use of SAP and ABAP on an Oracle Database in a UNIX environment

since 1995.

. Familiar with Visual Basic, Access, Systems Analysis, Networking/Windows

NT, TCP/IP protocol, SQL, SQL Server 7, Small Systems Design, HTML, Java,

Client/Server Applications, Database backup/recovery procedures and

Database integrity.

. Proficient in multiple aspects of production to include master

scheduling, WIP flow/tracking and capacity planning.

. Proficient in project planning and tracking.

. Combined experience of 30 go-lives ranging from upgrades to green-fields

to implementations across multiple modules.

work experience

Gommb Consulting (Wilmington, DE) United Launce Alliance, Denver CO

3/08 - Present

SAP Program Manager

. Responsible for salvaging SAP ECC 6.0 Implementation.

. 1/3 of the working PMO responsible for all development, functional

configuration, scope and change management

o Assisted the Executive Steering Committee in the reevaluation of

the overall strategic implementation strategy.

. Set well defined 'best case' scenarios

. Established managerial boundaries and expectations

. Established solid MBO strategy

o Chaired Change Control Board twice daily

. Approved or Denied changes to established scope based on CTQ

metric

. Established criticality of proposed change and prioritized

accordingly

. Reported findings and decisions to remaining PMO in

preparation for daily meeting with C-Suite Executives.

o Oversaw team of 30 Development, 26 Functional and 13 Training

consultants

. Received and reported on daily metric reports and gauged

progress or problem areas.

. Approved all Functional and Technical Specifications

. Monitored deliverables as compared to reported time worked to

ensure maximum utilization of available resources.

o Oversaw team of 6 ULA Business SME's.

. Managed time spent on each individual area by each SME.

. Mitigated shortages and conflicts.

. Reported progress to remaining PMO and ULA management.

o Reported to ULA management twice daily

. Advised Management of progress and risks as well as

mitigation strategy

. Advised Management of best practice

o Managed Global rollout strategy for deployment of SAP throughout

multiple departments and independent sites.

. Coordinated efforts of IT Department heads, Functional Leads

and Business SMEs from design to testing to go-live.

. Measured progress using six-sigma metric.

. Input and helped maintain the IMS.

. reported current position within the SDLC as relative to

expected position

. reported risks/bottlenecks and mitigation strategy

. reported current EAC as compared to expected EAC

. Identified gaps and developed and implemented a mitigation

strategy

o Mitigated issues as they arose throughout the day following ASAP

methodology and SAP best practices.

o Chaired Architecture Team

. Managed Technical and Functional Architecture

. Managed Change and Integration of Existing 'in-house'

applications with standard and custom SAP functionality.

. Managed Integration Testing and cut over strategy.

o Managed the following module implementations

. HR - Standard plus ESS, MSS, LHS

. MM/WM/IM - Standard plus BID, RFID

. FI/CO - Standard

. BW/BI - Standard

Wipro Technologies (East Brunswick, NJ)

7/07 - 4/08

SAP Program Manager and Lead for North America Upgrades

. Responsible for the planning and work effort proposals for SAP

implementations, upgrades and enhancements for global clients that

included the following:

o Farmers Insurance

o Volkswagen

o SC Johnson

o Pitney Bowes

o Eastman Kodak

o Honeywell

o Seimans

o Freescale Semiconductor

. Responsible for project manager and team lead development in both active

and proposed engagements

. Responsible for training seminars

o Best Implementation Practice

. Blueprinting

. Gap analysis

. IMS creation and maintenance

. System integration and design

o Risk Identification and Mitigation

o PMO Triangle

o Career Development (the subtle responsibilities of Management)

o Effective Listening and Communication

o Setting Achievable Goals

. Responsible for process improvement identification and communication on

existing clients.

. Lead for all North America upgrade standards, methodology and resource

development

. Contributor and team member of the Wipro Technologies Program Management

Framework (PMF)

Ciber Novasoft/Fulton County Schools (Atlanta, GA)

7/06 - 6/07

SAP Program Manager

. Successfully gathered technical requirements from users through

blueprinting phase and translated them into development objects for an

SAP ECC 6.0 implementation of the SRM, FI/CO and HR suites.

. Hired, led and mentored the development staff of 10 developers, 3 Basis,

2 Security, and 1 Admin as well as in excess of 20 Fulton County full

time employees.

. Responsible for weekly reports to PMO and Executive sponsorship.

. Responsible for training and development of FCS staff.

. Managed a $10M development budget with full autonomy to include hiring of

resources, software licensing and purchasing as well as hardware

purchasing. Had purchasing authority of up to $250K.

. Developed an aggressive project plan and adjusted throughout the project.

. Coordinated Unit, String, and Integration testing

. Managed and oversaw the development of all FRICE objects.

. Managed the pilot and later implemented BID/RFID into their SCM

. Implemented development standards

. Conducted all code reviews

. Coordinated efforts between functional teams and the PMO

. Successfully completed all FRICE objects two months ahead of schedule

. Drove continuous improvement through trend reporting analysis and metrics

management.

New Dimensions Solutions/Pacific Gas and Electric (San Luis Obispo, CA)

2/06 - 6/06

SAP Technical Program Manager

. Successfully hired, coached and led a team of 18 Senior SAP Developers

through the end of a 4.7 implementation from a PIMS environment. In

addition, I managed 6 Basis, 4 Security and in excess of 40 PG&E

technical employees and more than 100 PG&E SME's through the full SDLC to

a successful on-time go-live of the SRM, CRM, FI/CO and HR suites.

. Responsible for a total $15M budget with purchasing authority of up to

$100K.

. Worked with Functional Leads and PG&E Management to develop a

comprehensive and realistic schedule for the life-cycle of the

project(s).

. Successfully identified and removed project roadblocks.

. Gathered requirements from end users who support separate but related

areas

. Documented end user notes and procedures

. Coordinated Unit, String, and Integration testing

. Managed and oversaw the development of all FRICE objects.

. Met with senior PG&E management on a regular basis to discus and plan

project status and direction.

. Presented weekly status reports to Director Boards and CIO.

. Drove continuous improvement through trend reporting analysis and metrics

management.

. Set realistic milestones and drove to milestones to meet project

schedule.

Oxford and Associates/Jabil Circuit (St. Petersburg FL)

3/04 - 1/06

SAP Development Manager (Americas)

. Led the successful simultaneous SAP implementation and conversion efforts

in Reynosa and Guadalajara Mexico, Manaus, and Belo Horizonte Brazil,

Meung-sur-Loire, France as well as the Corporate 5.0 upgrade in St.

Petersburg Florida of the Materials/Logistics, Finance/Controlling, Sales

and Distribution and Human Resources suites. The implementations spanned

4 continents and supported 28 production sites as well as in excess of

500K users.

. Managed an average of $20M budget per implementation totaling +/- $120M.

Had purchasing authority up to $500K.

. Led the simultaneous implementation effort for 5 green-field sites in the

United States, Germany and Austria with an average budget of $17M,

purchasing power of $350K and staff (internal and client combined) of +/-

25.

. Responsible for +/- 60 Jabil employees as well as +/- 200 client

employees at any given time (the vast majority of these were Jabil

acquisitions).

. Responsible for the smooth transition of paradigms from existing (pre-

acquisition) to current (post-acquisition).

. Responsible for communicating new expectations to all new Jabil

employees, ranging from production staff to executive level staff.

. Led the analysis of business procedures and needs to develop detailed

specifications from which programs will be written.

. Oversaw all development planning, and activities to include GAP analysis,

scoping, resource planning and data migration/conversion.

. Piloted the use of Object Oriented programming in the ECC 5.0 development

environment.

. Participated in the BID/RFID feasibility study and then managed the

implementation.

. Led the Unicode compliance task-force and started the integration of ABAP

Objects into standards. Developed, coded, tested, debugged, maintained,

modified and installed programs.

. Implemented ALV standard using objects for shop floor reporting and

consumption reports.

. Exchanged knowledge and information with other Jabil facilities to ensure

best practices are shared throughout the Jabil organization.

. Ensured 100% adherence to all company policies and procedures (i.e.

Health, Safety and Quality)

. Analyzed and led investigations pertaining to the

maintenance/modification of current systems and the development of new

systems to meet current and projected needs.

. Facilitated the setting of strategic direction for the development group.

. Led, trained and mentored other programmer/analysts.

. Resolved questions of program intent, input data acquisition, time

sharing, output requirements, coding use and modification, and inclusion

of internal checks for system integrity.

. Designed development framework standards.

. Established all development standards; ensured integrity of technical

designs and participated in design analysis and approval.

. Participated in process analysis along with functional experts to ensure

technical outcome is a fit to business expectations.

. Drove continuous improvement through trend reporting analysis and metrics

management.

Publix Super Markets, Inc. (Lakeland, FL)

9/02 - 2/04

Systems Analyst/Programmer (ABAP/SAP R/3)-Lead Developer/Development

Manager

. Provided ABAP programming and analysis manpower for 4.6C HR, MM and FI/CO

implementations and maintenance.

. Responsibilities included complex analysis, detailed system design,

development, programming, modification, testing and debugging of system

interfaces with the HR (Human Resources) Module of SAP R/3.

. Directed junior developers in ABAP programming activities in addition to

managing areas of the full delivery life cycle for the SAP

implementation.

. Translated proposed business process changes into correct SAP

Configuration and ABAP change requirements.

. Provided implementation estimates regarding proposed ABAP changes and

technical designs.

. Assisted team in creation of SAP development methodology. This included

requirements, functional specifications, technical specifications, ABAP

standards, process mapping standards.

. Additional duties included the performance tuning and modifications of

existing processes in the MM, and FI/CO modules through ABAP changes or

OSS notes.

. Determined forms, procedures and other documentation needed for the

installation and maintenance of application programs or the re-

engineering of business processes and ordering activities.

PETsMART, (Phoenix, AZ)

5/00 - 6/02

Application Developer/Lead Developer (ABAP/SAP R/3)

. Planned, developed, tested, documented, and implemented custom SAP (ABAP)

programs in the MM, FI/CO, and SD modules. This was done by evaluating

user requests to determine feasibility, cost and time required,

compatibility with current system and computer capabilities.

. Designed, documented, and wrote the technical specifications and then

coded the majority of the Automated Article Markdown process for

PETsMART, INC., which included multiple BAPIs, BDCs, custom reports and

custom dialog ABAP programs.

. Participated in SAP implementation (4.5) and upgrade (4.6C) by testing

scripts with users, and identifying bottlenecks and areas for

improvement.

. Designed, documented, and wrote the technical specifications and then

coded the majority of the Automated Status Code process for PETsMART,

INC. which included multiple BAPIs, BDCs, custom report programs and the

modification custom dialog programs.

. Created documentation and training manuals then conducted comprehensive

training on new process. This process saved the company an estimated $13

Million a year in lost margin and man-hours.

. Created documentation and training manuals then conducted comprehensive

training on new process. This process saved the company an estimated $40

Million a year in lost margin and man-hours.

. Prepared flowcharts and diagrams to illustrate sequence of steps program

must follow and to describe logical operations involved.

. Designed computer terminal screen displays to accomplish goals of user

request.

. Converted project specifications into sequence of detailed instructions

and logical steps for coding into ABAP.

. Coded program and entered commands to test the process/program.

. Observed display to detect syntax or logical errors during program test

and replaced, deleted, or modified codes to correct errors. Documented

all process/logic changes.

. Trained users in operating procedures. Assisted users in solving

operating problems.

. Installed and tested the program(s)/processes at the user site and

monitors performance after implementation.

ARCTech Consulting (Alamogordo NM)

8/95 - 5/99

Systems Analyst/Programmer (ABAP/SAP R/3)

. Received numerous requests for system upgrades (in the MM, FI/CO, PP, HR,

and SD modules) that were evaluated and executed in a timely manner.

Most of the problems were production related and needed immediate

resolution. Problem solving included RFI and RFP documents and extended

user interaction. These problems could be either dialog or report

programming related.

. Resolved Requests for Change with full project plan that included

requirements gathering, design, coding and promotion through formal

change control.

. Participated in numerous SAP implementations and upgrades (Up to 4.5) by

writing scripts with users, identifying bottlenecks, areas for

improvement, and doing GAP analysis.

. Designed, documented, and wrote the technical specifications and then

coded the majority of the Automated Wire Tracking process for Cable

Systems International that included multiple BAPIs, BDCs, custom report

programs and the modification of custom dialog programs.

. Created documentation and training manuals then conducted comprehensive

training on new process. This process saved the company an estimated $17

Million a year in man-hours and error processing.

. Designed, documented, and wrote the technical specifications and then

coded the majority of the Wire Distribution process for Cable Systems

International that included multiple BAPIs, BDCs, custom report programs,

and the modification of custom dialog programs.

. Created documentation and training manuals then conducted comprehensive

training on new process. This process saved the company an estimated $23

Million a year in man-hours and misplaced or defected wire.

. Actively participated in 13 3.X to 4.X upgrades as well as 3 .0

implementations.

education

MBA - Management

Webster University

BA - Business Operations/Behavioral Science

WIU

BS - Information Technology

DeVry University

Professional Training:

Multiple SAP (ABAP) Courses:

. W1880 SAP Pricing Workshop

. Introduction to ABAP Programming

. BC400 ABAP Workbench Concepts and Tools (4.6)

. BC401 ABAP Objects

. BC405 ABAP Development Workbench Reporting

. BC430 ABAP Dictionary

. BC490 Performance Tuning

. BW310 SAP Business Warehouse

. BIT600 SAP WebFlow - Concepts, Inboxes, Reporting and Template Usage

. BIT601 SAP WebFlow - Build and Use

. BIT610 SAP WebFlow - Programming

. D346AW - Delta ABAP Workbench 3.X - 4.6B

. D620AW - Delta ABAP Workbench SAP R/3 Workbench 4.6C - SAP Web

Application Server 6.20

. SAPTEC Intro to Netweaver

. Advanced ABAP Programming

. HR350 Programming in Human Resources

. HR Performance Tuning

. EPI-USE

. Numerous CBT courses to include, but not limited to:

. Introduction to SAP

. SAP R/3 Applications and Concepts

. SAP R/3 Modules

. SAP R/3 Development Life Cycle

. SAP R/3 Project Management

. SAP R/3 ABAP/4 Overview

. SAP R/3 ABAP/4 Advanced Concepts

. SAP R/3 ABAP/4 Coding Tips

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