Mark S. Cartwright

**** ******** **** *****

Blacksburg, VA 24060

abm7by@r.postjobfree.com

Home 540-***-**** . Cell 540-***-****

OBJECTIVE

A VP of Lending position in a progressive credit union.

SUMMARY OF QUALIFICATIONS

Offering through education and hands-on experience, a background

encompassing lending, financial analysis, program development, sales, and

operations with an emphasis on detail and accountability.

1. Able to review a wealth of information and isolate most pertinent data.

2. Comfortable in making decisions and recommendations based on my

analysis.

3. Motivated, polished professional. Seasoned troubleshooter and problem-

solver.

4. Able to establish rapport with individuals of diverse backgrounds and

experience levels.

5. Demonstrated ability to excel in high-stress and crisis environments.

Can meet deadlines.

6. Strategic thinker. Can develop proposals to enhance short and long-term

capabilities.

7. Leader. Will train, monitor, and motivate subordinates towards peak

performance.

EMPLOYMENT HISTORY

Supplier Diversity Manager

January 2007 to Present

Virginia Tech, Blacksburg, VA - Represent the university at outreach

events, meetings with state officials and other representatives, as well as

serve as a dedicated resource for potential SWAM suppliers. Make

appropriate referrals so as to increase the base of diverse suppliers.

Create internal communications to highlight the availability of diverse

suppliers and devise and organize internal programs that enhance supplier

diversity performance within the university.

Customer Care Manager January

2003 to January 2007

GMAC Bank, Horsham, PA - Oversaw customer service and operations at Call

Center and retail branch. Assessed profitability and plotted expansion of

ATM network. Developed budgets and sales plans and monitored performance.

Key member of team that oversaw website design, costumer communications,

advertising strategies, and retention programs.

Rotational MBA Associate June 2001

to December 2002

GMAC, Detroit, MI - Conducted financial analysis for establishment of

commercial paper facility. Developed metrics reporting template for senior

management. Conducted contract review that resulted in modification of

approval and record-keeping processes. Developed financial models for

proposed alliances with other financial service providers.

Branch Manager April 1998 to

August 1999

First Virginia Bank, Blacksburg, VA - Expanded banking relationships with

professional university community through volunteer involvements and target

marketing. Streamlined operations to make branch more student friendly.

AVP/Loan Manager December 1995 to

March 1998

Fort Bragg Federal Credit Union, Fayetteville, NC - Managed portfolio

consisting of consumer, mortgage, and revolving credit products. Developed

products that achieved growth while maintaining credit quality. Assessed

and developed risk-based lending, relationship pricing, and credit scoring

programs. Automated loan processing platform.

EDUCATION/CERTIFICATIONS

Candidate

CFA Exam, Level II

M.B.A. May

2001

Virginia Polytechnic Institute & State University, Blacksburg, VA

Corporate Financial Management Concentration, GPA 3.8/4.0

B.S., Management

March 1987

Virginia Polytechnic Institute & State University, Blacksburg, VA

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