Customer Service Manager

Douglas M. McCune

Senior Financial Manager with a proven track record of safeguarding assets,

improving financial performance and creating shareholder wealth through

process improvement, integration of systems, consolidation of financials

and implementation of policies and controls. Twenty years of wide ranging

experience including public accounting, product cost management, financial

controllership and systems integration and conversions in business

providers of perishable products and services. Skilled in building teams,

communicating to and directing others, organization change/planning and

results focused leadership. Expertise includes:

. Financial Systems and Process Improvement

. Plant Start Up & Consolidations

. Team Dynamics: Define and deliver interventions

. ERP Implementations (JD Edwards / Infinium)

. Detailed G/L and Financial analysis

. Execution in dynamic environments

. Recruiting, Organizational & Staff Development

. Strategic Planning, Budgeting and Forecasting

PROFESSIONAL EXPERIENCE

Sprint Corporation, Overland Park, Kansas

2002- 2009

SME Finance & Budgets - Enterprise Testing

Ownership and accountability of annual budgets and quarterly financial

forecasts; metric development and reporting; supply and demand balancing

activities; Statement of Work, PR and PO management for supply vendors;

project labor forecasting and related detailed time entry and expense

review and variance analysis.

. Detail review and analysis of general ledger transactions and subsidiary

ledgers.

. Recognized for providing excellent customer service in the development,

rollout and training of a new project labor forecasting tool. Cultivated

a unified approach to forecasting and resource planning.

. Managed a team responsible for the testing and conversion of a billing

system.

. Preparation and submission of requests for funding of non capital and

maintenance projects and related presentations to Director and Officer

approval forums.

. Streamlined the complex conversion testing procedures into a "moving

block" execution plan that enable timely completion of the project.

. Initiated reporting process improvement that significantly reduced report

preparation time.

Contract Resource to Sprint Corporation, Overland Park, Kansas

1999- 2002

Senior Consultant - Software Testing, Implementations and Conversions

As a Senior Consultant at Pilewski & Associates, L.L.C., project managed

the testing, implementation and conversion of internally developed software

to the client's specifications. Provided UAT support as part of a PMO,

develop and document process and procedures, manage issues/trouble tickets

and report status to executive level audiences.

Seitz Foods (SaraLee Corporation), St. Joseph, Missouri

1997-1999

Controller and Software Implementation Manager

Oversaw the operations of accounting, payroll, inventory and costing

systems ensuring compliance with policies and procedures as well as state

and federal laws and regulations. Prepared all required financial

statements and reports for internal and external use, as well as for audit

purposes. Directed execution of fiscal policies, accounting, and internal

financial controls. Maintained the general ledger and all ancillary

transactions thereof and prepared bank reconciliations, trial balances,

monthly statements and financial reports. Managed the implementation of

Infinium's fully integrated software package at two separate corporations.

. Developed, analyzed and interpreted statistical and accounting

information in order to appraise operating results and efficiency, and

other matters bearing on the fiscal soundness of the organization.

. Implemented financial goals, objectives, policies, and operating

procedures, monitored and evaluated operational effectiveness and

effected changes required for improvement.

. Committee member for the approval and awarding of a $28 million contract

for travel expenses. Improvement in expense control resulted in an annual

savings of over $3 million.

. Developed cost saving initiative that added an additional $200,000 annual

savings thereby reducing cost of production and allowing increased market

penetration.

FoodBrands America/Continental Deli Foods, Concordia, Missouri

1993-1997

Controller

Responsible for accounting, payroll, inventory and costing systems ensuring

compliance with policies and procedures as well as state and federal laws

and regulations. Prepared all required financial statements and reports

for internal and external use, as well as for audit purposes. Prepared

monthly closing entries and oversaw year-end plant inventory and worked

closely with internal and external auditors.

. Developed perpetual inventory tracking program and implemented bar coding

system.

. Performed heavy standard costing procedures involving over 3,000

products.

. Managed all leasing and capital expenditure analysis

. Corrected previously undetected errors in the division financial reports

resulting in tens of thousands of dollars in unexplained monthly

variances to be identified

. Oversaw month-end and year-end inventorying procedures.

. Worked with external auditors and was responsible for year end financial

report signoff.

Lafarge Construction Materials, Kansas City, Missouri

1989-1993

Controller

Prepared all monthly consolidated financial statements, supervised payroll,

accounts receivable, accounts payable and purchasing. Responsible for

general ledger, sales and use tax, fixed assets federal and state tax

returns. Prepared reciprocity and non highway use tax forms.

. Managed the conversion to JD Edward's software for six separate

companies.

. Saved systems consulting fees by initiating and developing an in-house

labor tracking database system.

Peat Marwick Main, Davenport, Iowa

1987-1989

Audit Senior

Worked on audits of governments, colleges, financial institutions and

manufacturers. Compiled tax returns for corporations, partnerships and

individuals. Worked on IPOs and SEC filings for several corporations.

. Found inconsistencies during one City's audit that when corrected freed

up several million in debt covenants.

. Developed strong auditing techniques.

EDUCATION AND PROFESSIONAL DEVELOPMENT

MA, Accounting - Taxation

Western Illinois University, Macomb, Illinois

MBA, Finance

Southwest Missouri State University, Springfield, Missouri

BS, Agriculture

University of Missouri, Columbia, Missouri

.

PROFESSIONAL CERTIFICATION

. CPA (Illinois) 1987

. Certified Tester Foundation Level (USA) 2007

PUBLIC SERVICE

. Served four years as the Vice Chairman on the Raymore, Missouri Planning

and Zoning Commission

E-mail: abm7bq@r.postjobfree.com Cell 816-***-****

Home 816-***-****

Contact this candidate