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Customer Service Human Resources

Location:
Harrisburg, PA, 17112
Posted:
March 09, 2010

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Resume:

Sean A. Mateer

*** **** ****** 717-***-****

Harrisburg, PA 17112 abm79d@r.postjobfree.com

Objective

To secure a position within the Human Resources field with a progressive

company that will utilize the education and professionalism experience

being offered.

Education

Bachelor of Science in Applied Behavioral Science: (May 2008 - GPA:

3.66/4.0),

Pennsylvania State University, Capitol College, Middletown, PA.

Associate of Arts in Social Sciences: (June 2007 - GPA: 3.09/4.0)

Harrisburg Area Community College, Harrisburg, PA.

Honors and Activities

. Member of the Society for Human Resource Management (SHRM).

. Member of the American Staffing Association (ASA).

. Member of Pi Gamma Mu, International Honor Society in Social Sciences.

. Dean's List - Penn State University, Capitol Campus, Middletown, PA.

. Dean's List - Harrisburg Area Community College, Harrisburg, PA.

. Capital Area Soccer Association (Coaching and league registration

volunteer.)

Relevant Experience

Staffing Specialist: (October 2008-Present), The Performance Group,

Harrisburg, PA

. Process new hire applications, government documentation, and job

placement contracts.

. Sourcing, interviewing, recruiting, counseling, and placing

professional and temporary applicants in appropriate career positions.

. Responsible for new hire orientation, employment relations, worker's

compensation, and benefits administration.

. Payroll functions of multiple site locations and over 500 employees to

include processing, reconciliation, finalizing payroll, distribution

of paychecks, and answering questions related to payroll, deductions,

and taxes.

. Ensuring implementation and policies of human resource and recruitment

functions.

. Client relation support activities of on-site coordination, report and

document origination, and management.

Human Resources Clerk/Internship: (July 2006 - January 2007), DST Health

Solutions (f/k/a Amisys Synertech Incorporated), Harrisburg, PA.

. Assisted in recruiting process, posted positions, scheduled

interviews, and performed background checks.

. Processed and filed personnel paperwork, FMLA, payroll, and

confidential documents.

. Created orientation packets for new hires and provided general

employee-relation assistance.

Additional Employment Experience

Health Care Claims Specialist: (August 2005-October 2008), DST Health

Solutions, (f/k/a/ Amisys Synertech, Incorporated), Harrisburg, PA.

. Process medical, dental, and similar claims for adjudication using

procedural documentation, issue analysis, and/or problems related to

procedures.

. Train associates, assist with special projects, and adjust claims for

correction.

. Correspond with hospitals and providers, interact with various levels

of management, maintain both company and contractual productivity and

quality standards.

Administrative Assistant/Title Specialist: (April 2004-July 2005), CT Land

Services Company, Harrisburg, PA.

. Maintained close interaction with company clientele.

. Trained new employees in company procedures, equipment use,

documentation, account reconciliation, and property title work.

. Established professional relationships and provided exceptional

customer service.

. Recorded real estate documents as required.

. Performed administrative duties such as data entry, information

research and retrieval, filing, and document preparation.

Assistant Supervisor: (June 2000-April 2004), Hershey Entertainment and

Resort Company, Hershey, PA.

. Supervised department areas that included 20-40 employees, maintained

rapport with management, and provided crowd control service.

. Prepared employee work-shift schedules.

. Maintained accurate inventory levels.

. Responsible for cash control, currency distribution, and performed

data entry as required.

Relevant Skills

. Employment sourcing, screening, interviewing, and recruiting

. FMLA coursework and training

. Worker's Compensation

. Microsoft Word, Excel, Access, and PowerPoint

. E-Time and Kronos Systems

. Staff Suite, Crystal Reports, and PeopleSoft

. Management, Supervisory, and Employee Training Experience

. Problem Solving, Analyzing, Researching, and Conflict Resolution

Capability

. Performance Evaluation Education

References Available Upon Request.

(Page 2. - Sean Mateer)



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