Quality Assurance Customer Service

JACQUELINE A. GASH 815-***-**** or Mobile 815-***-****

PO Box 566 * Bourbonnais, IL 60914 * *********@*********.***

EXPERIENCE

. Supplier Quality Auditing

. Compliance auditing

. Technical Operations Scientist pharmaceutical biological products

. Technical Services Coordinator diagnostics biological product line

. Quality Control Technician

. Supervisor Manufacturing

. Assistant Research Scientist-biological product, biotech lab project

. Laboratory Assistant

. Microsoft Word, Excel, Power Point, Outlook, LIMS, SAP, Trackwise,

Document Control Management System, database

CSL BEHRING, KANKAKEE, IL 2007-2009

As Lead Supplier Quality Auditor, responsibilities included:

. Supplier audit evaluations to the auditee specific ISO, GMP, or EU

regulation

. Arrangement of audits

. Completion of audit reports to internal and external auditee

. Auditee corrective action response to audit observations

review/acceptance/approval

. Generated and Coordinated Quality Agreement

. Internal compliance audits

. Supplier material issue review

CSL BEHRING, KANKAKEE, IL 2006-2007

As a Senior Scientist, Technical Operations, responsibilities included:

. Production support for manufactured products

. Provision of high quality, cost effective, and scientifically sound

support

. Provided support in the development and transfer of procedures and

processes

. Product intermediate characterization and process improvement

. Reviewed procedural deviations through technical assessments

. Performed planned experimentation and investigation

CELLIANCE TM, KANKAKEE, IL 1998-2006

Coordinator, Technical Services Liaison responsibilities:

. Resolved product complaints and product application issues

. Liaised product inquiry information to customer service,

manufacturing, and sales

. Performed analytical procedures

. Accomplished strategic placement of ad pieces, targeting key market

groups

. Ensured compliance to customer specifications

. Participated in site product design, technical review and

manufacturing committees.

BAYER CORPORATION, KANKAKEE, IL 1992-1998

Coordinator, Quality Assurance Technical Services QC Technician

. Performed raw material review and release for use

in the manufacturing

. Synchronized daily laboratory activities to meet

manufacturing and sales deadlines

. Documented quality information within company

planning and scheduling MPAS

. Audited facilities as trainee with the Quality

Assurance Manager.

. Audited of internal intermediate and final

batch record documentation for release

. Prepared product test certificate of analysis

(C of A) as part of product release

. Quality Control released finished goods product for sale

. Evaluated and assigned status of product return goods

MILES INC., BAYER CORPORATIOM KANAKEE, IL

Associate Quality Assurance Scientist

. Assisted with the creation of cell culture laboratory for the

development IgG

. Instrumental in completion of testing methods for final release of

product

. Fulfilled audit of batch documentation

. Synchronized scheduling activities in support of manufacturing

. Verified testing/inspection of raw materials, finished products, and

assigned disposition.

Research Scientist

. Assisted in the development of techniques used in the preparation of

key products.

. Evaluated mammalian cell development using manufactured animal derived

products lipoproteins, albumin, transferrin, and fetuin.

. Evaluated new product development procedures facilitating the

development of core company products

. Developed 99.9% pure human albumin monomer from plasma to final

product

Laboratory Assistant for the Quality Assurance and Research/Development

departments duties included:

. Prepared media formulation for microbe testing

. Performed minor laboratory duties such as prep of reagents for general

lab use

. Ordered reagents and chemicals under the guidance of both laboratory

managers

. Weighed and prepared products and chemicals for use.

. Duties included cleaning maintenance of both laboratories.

. Assisted in small scale projects and experiments

EDUCATION

B.S. Business Management-Chemistry minor -Olivet Nazarene University,

Bourbonnais, IL-1999

TRAINING

Leadership Effectiveness Training

Problem Solving and Decision Making

Influence Good Manufacturing Practices Compliance

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