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Sales Customer Service

Location:
Beaverton, OR, 97008
Posted:
March 09, 2010

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Resume:

**** ** **** ***********@yahoo [pic]

Blvd. .com

Beaverton, OR.

***** 503-***-****

(Mobile)

Dante Alan Amezcua

Objective Sales / Technical sales / Training / Field representative

Experience 2007 to 2008 Grupo Dimas S.A. de C.V. Morelia, M xico.

Sales Manager / M xico

Grupo Dimas product line. Leading wholesale supplier of

circulation ready material to book distributors.

In charge of a sales team with nationwide coverage.

Generated sales, created and developed new accounts, penetrated

new markets.

In charge of monitoring my sales force daily activities.

Recruited, hired, oriented and trained new employees.

Disciplined and terminated personnel adhering to company

guidelines.

Restructured national territories to optimize my personnel travel

routes.

Implemented a sophisticated GPS tracking system to enhance travel

efficiency.

Conducted weekly product knowledge meetings with my sales force

Launched new products.

Increased sales significantly.

[pic]

2005 to 2006 Motoborda S.A. Medell n, Colombia.

Product Manager / Colombia

Mitsubishi product line. Handheld power equipment.

Created, Generated and implemented comparative power point

presentations to drive sales.

Electronic and physical show and tell presentations to generate

and increase sales.

Traveled this country extensively and gathered crucial market

information that I later used to launch successful marketing

campaigns.

Trained internal and external sales personnel.

Increased sales.

2000 to 2005 Shindaiwa Inc. Tualatin, OR USA.

Field Representative / Training Manager / Latin America - South

Africa

Provided technical support, training and assistance by way of

telephone, correspondence, electronic communication media and

official visits to assigned Latin American, South African and US

distributors.

Set precedents and Standards of fiscal responsibility in

twenty-two countries throughout Latin America and South Africa.

Warranty disbursements significantly reduced.

Increased sales in Latin America by personally adding a sales

component to my presentations.

Increased sales efforts by introducing and describing new

products and availability during technical presentations.

Planned and conducted basic and advanced bilingual product

related technical training sessions for distributor service

managers and dealership technicians.

Translated, proofread and edited bilingual technical manuals,

owner's manuals, service bulletins, sales cut sheets, illustrated

parts lists, and other pertinent technical and sales

publications.

Assisted in field placement, monitoring and inspection of test

units within the assigned territory.

Collected and disseminated information on competitive products

marketing efforts, performance and popularity within the assigned

territory.

Planned and scheduled training seminars, submitted and maintained

files outlining trips, objectives, services rendered, problems

encountered and market potential.

Assisted customer service coordinators in the resolution of parts

information, conflicts, parts identification, availability and

interchangeability.

Education 1992 to 1997 Oregon State University Corvallis OR, USA.

B.A., Liberal Studies with an emphasis in Behavioral Sciences

from the University of Sussex in the United Kingdom.

JMAS Scholarship.

Languages Fluent in Spanish and English, multicultural (US-All of Latin

America and South Africa). This background allows me to serve as

a communications bridge.

References Available upon request.



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