NANCY A. TOTON
*** ****** ***** **. ~ Troy, MI **083
abm6sx@r.postjobfree.com
Versatile ~ Enthusiastic ~ Quick Learner ~ Organized ~ Personable
Independent ~ Highly Motivated ~ Strong Work Ethic ~ Focused
SUMMARY
Exceptionally qualified Officer Manager with diverse skills acquired during
my 23 years of employment with two local real estate development firms.
EMPLOYMENT HISTORY
NOSAN ENTERPRISES, West Bloomfield, MI
1/ 2000 ~ 2/ 2009
Office Manager
Reported directly to the owner of this real estate development firm with
extensive, across-the-board responsibilities including accounting and
clerical.; additional responsibilities included managing the office
efficiently, professionally and productively, contract administration,
architectural control, property management; and interaction with all other
departments including accounting and sales.
. Facilitated all residential closings involving purchasers, mortgage
companies, real estate sales people and title companies.
. Worked closely with outside sales team.
. Achieved excellent relationships with municipalities and high level
executives.
. Demonstrated a consistent positive attitude.
. Assisted accounting department in all aspects including but not limited
to accounts payable and accounts receivable.
. Maintained and trained personnel on all office equipment.
. Handled purchasing for main office as well as outside sales offices.
. Established and maintained contracts on various equipment including
telephone systems, copiers and postage meters for home office as well as
outside sales offices.
. Supported construction department including warranty issues and
architectural control.
. Assisted all personnel with computer network and program issues.
. Involved with entire development process from vacant land purchase
through municipality and governmental approvals to infrastructure
installation.
. Maintained homeowner database on multiple developments.
. Responsible for annual assessments.
. Record keeping of tenants and leases.
. Handled landlord/tenant issues.
. Performed accounts receivable procedures for homeowners and tenants.
. Created and maintained a simple, highly workable file system.
. Took and accurately transcribed dictation.
VICTOR INTERNATIONAL CORP. / BAY HARBOR CO.
5/ 1986 ~ 1/ 2000
Office Manager
Victor International Corporation is a real estate development firm
specializing in high-end residential communities and property management.
Bay Harbor Company is a first-class resort development located in Petoskey,
Michigan consisting of high-end single family homes, condominiums, yacht
club, retail, golf course and country club.
. Oversaw entire accounts payable operations for numerous entities.
. Reconciliation of monthly vendor statements.
. Maintained chart of accounts and master vendor list consisting of
hundreds of vendors.
. Maintained construction contracts.
. Planned and orchestrated numerous parties, groundbreakings and meetings.
. Facilitated office relocations.
. Demonstrated a positive attitude while handling many high-pressure
situations and deadlines.
. Handled all real estate listings, telephone inquiries and tours.
. Facilitated signing of purchase agreements.
. Worked closely with title companies.
. Prepared closing documents and attend closings.
. Maintained record keeping of land contracts through payoff
. Filed 1098 and 1099 reports with the IRS.
. Involved with entire development process from vacant land purchase
through municipality and governmental approvals to infrastructure
installation.
. Maintained homeowner database on multiple developments.
. Responsible for annual assessments.
. Record keeping of tenants and leases.
. Performed accounts receivable procedures for homeowners and tenants.
. Personal assistant to corporate counsel.
SKILLS
. Proficient using Microsoft Office including Word, Excel, Outlook and
PowerPoint.
. Exceptionally Internet savvy.
. Knowledge of Quicken and Peachtree accounting programs.
. Ability to work autonomously, and at the same time promote and facilitate
a team effort.
. Career approach is one of self-motivation, goal setting, organization and
positive attitude.
. Flexible problem solver with superb communication skills and the ability
to help build and sustain long-term business alliances.
EDUCATION
. Graduated with honors from Pontiac Business Institute
. Current real estate sales license
. Current Notary Public