SCARLETTE MORALES

** ******* ******* • Yonkers, NY 10704 • 646-***-**** • abm6l6@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Dedicated, dynamic, and performance driven Human Resources professional with strong organizational, customer

service, and communication skills. Exceptional ability to solve problems quickly and efficiently. Proficient in MS Office

applications, Internet, and HRIS applications: Taleo, PeopleSoft, Kronos, UltiPro, ABRA Suite. Bilingual in English and

Spanish. Strong interpersonal skill set with friendly approach. Completed training and received certificates in benefits,

compensation, organizational development, employee/ labor relations, and workplace safety/ security. Excellent

managerial skills with minimal supervision.

HUMAN RESOURCES SKILLS

Legal Issues and Compliance Orientation & On Boarding

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Employment Law Interpretation HRMS Database Management

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Labor/ Employee Relations Confidential Record Management

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Project Management Policies and Procedures

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Employee Counseling HR Generalist Affairs

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Customer Service

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Recruitment & Staff Development

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PROFESSIONAL EXPERIENCE

Seasonal Recruiter, MACY*S EAST DIVISION – NY (2008 – 2009)

• Creatively recruited for all seasonal positions while achieving daily new hire goals.

• Managed training and orientation for new hires prepared to work within a week.

• Audited new hire files, entered new hires into PeopleSoft, retrieved applications on Taleo.

• Organized store events and encouraged employees and customers involvement: holiday questionnaire, special

discount days, and inventory.

• Provided outstanding quality customer service to customers of merchandise and purchase inquiries.

Professional Recruiter, MONTEFIORE MEDICAL CENTER NORTH DIVISION – NY (formerly OUR LADY OF MERCY

MEDICAL CENTER) (2003 – 2009)

• Restored the employment division to a reputable area of HR in a short period of time.

• Designed the hospital’s first employment web page creating a user friendly tool for applicants.

• Motivated and supervised administrative staff.

• Collaborated with managers to analyze and edit job descriptions of all levels and categories.

• Enforced union contracts, employment laws and regulations with employees and management.

• Recruited and transferred all non – union and union positions, in accordance with their union contracts.

• Administered all pre hire assessments and tracked all documents for accuracy and compliance.

• Researched and abided by professional New York State licensure requirements.

• Established relationships with educational institutions and communicated for appropriate positions.

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• Developed advertisements, attended job fairs, maintained recruitment budget.

• Directed and mentored the summer intern program.

• Facilitated yearly projects: Employee Service Awards and Open Enrollment.

• Determined compensations for technical, professional, and management positions.

Labor Relations Representative, MONTEFIORE MEDICAL CENTER NORTH DIVISION – NY (formerly OUR LADY OF

MERCY MEDICAL CENTER) (2002 – 2003)

• Trained managers and ensured accurate interpretation of the hospital policies, union contracts, and labor laws.

• Mediated employee disputes with unions (Local 30, 1199, CIR, and NYSNA) and managers leading to amicable

solutions.

• Reviewed contract violations and advised managers of the appropriate disciplinary action.

• Investigated and examined each case in preparation for grievances, arbitrations, and employment litigation

matters with managers and legal counsel.

PROFESSIONAL EXPERIENCE (CONTINUED)

Human Resources Coordinator, THE NEW YORK BOTANICAL GARDEN – NY (2001 – 2002)

• Transitioned the department from a manual to an automated HRIS system and customized ABRA Suite to meet

the needs of Human Resources and Payroll.

• Trained management and staff on ABRA suite.

• Streamlined processes and procedures effecting company policy and Human Resources software manuals.

• Hired seasonal, part time, full time and positions.

• Processed all new hire documents and employee changes with Personnel Action Forms and ABRA Suite.

• Coordinated annual reviews, salary increases, and DC 37 union benefit reports.

EDUCATION & PROFESSIONAL AFFILIATIONS

DOWLING COLLEGE – NY

Master of Business Administration – Management & Leadership 2009 – present.

FORDHAM UNIVERSITY – NY

Bachelor of Science in Business Administration – Human Resource Management & International Business 2000.

Activities: Worked concurrently during college: Manager (Fordham Bedford Children’s Services) and Human Resources Associate (First

Union National Bank)

Society of Human Resource Management (SHRM)

National Association of Professional Women (NAPW)

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