Sales Representative

Roland Felder

*** * ******** ****, #** Las Vegas, NV 89101

702-***-**** abm6jo@r.postjobfree.com

CANDIDATE: SALES ASSOCIATE

A highly experienced sales and marketing professional with comprehensive strategic

planning and implementation skills with success in telesales and marketing at local,

regional and national levels. Creative problem solver with ability to drive revenue growth,

resolve conflict, improve morale and consistently exceed profit goals. Computer literate.

Persuasive communicator with well-developed presentation and negotiation skills. Able to develop

productive relationships with colleagues, customers and staff at all levels.

Professional Experience

2005-Present …Wyndham Worldwide, Las Vegas, NV

Referral Sales Specialist:

Duties are to build relationships with new and current Wyndham vacation property owners.

Contact them on a daily and/or monthly basis acquiring referrals of friends and family that

are considering vacationing within a 12 month period.

Referrals are sold discount vacation packages to a popular vacation destination of their choice, to where

they are required to attend a sales tour/presentation on Wyndhams vacation ownership programs.

2004-2005 ….BroadView Networks,_ Las Vegas,NV

Account Sales Executive:

Responsible for acquiring commercial accounts by cold calling and consulting with small to corporate

sized businesses offering them competitive telecommunication voice and data solutions.

Responsible for account analysis, customer service, as well as customer retention.

Overall goal was to convince the customer into a term agreement at the agreed pricing over a specific

period of time.

2003-2004… Bell South Communications, Ft Lauderdale, FL

Account Sales Executive:

My responsibilities were to cold call and visit previous Bell South business customers who switched to

different telecommunication providers and offer them price competitive bundled voice, data, and

wireless services.

My marketing included inside and outside sales targeting businesses in the local and tri-state area.

2002-2003… PowerCom Energy, _Los Angeles, CA

Investment Sales Representative:

Cold called on Accredited and Institutional investors pitching and educating them on the potential

benefits of investing in green power generation through PowerCom's own a private placement.

Generated more than $1,500,000 in sold shares for the private placement which was for $10,000,000.

I was responsible for lead generation, fundamental market research, and relationship building.

I was also responsible for updating clients on new company developments, which lead to re-orders of

additional blocks of shares from previous stock purchases.

2001-2002 …MCI WorldCom, Phoenix, AZ

Account Sales Executive:

Cold called and consulted with small to mid-sized business owners to recommend and sell a variety of

WorldCom telecommunications products and/or services to meet the customer's needs.

Provided cost analysis, assisted in monitoring the transition of their service, also did follow-up calls to

assure quality of service was up to par.

2000-2001 …GTE …INC. Los Angeles, CA

Sales Agent:

Was responsible for selling the GTE'S local and long distance products to existing

clients through maintenance of customer relationships.

My position was responsible for contacting customers, to maintain positive account relationships, by

offering lower cost effective calling plans.

Expanding customer relationships by uncovering customer needs and up selling additional

products and services as needed.

Assisted in the initial training and development of newly recruited agents including the monitoring and

coaching of said agents during the introduction stage of their employment.

1996-2000 __AT&T_ INC. Los Angeles, CA

Account Sales Executive:

My position as a winback sales executive I responsible for developing new business accounts by

presenting customers with clear and intelligent proposals that motivated conversion of their business to

AT&T.

My position was responsible for generating leads and client acquisition through aggressive cold calling,

pitch development, and competitor research to help the customer understand the true benefits on

switching their telephone service back to AT&T.

1993-1996_ Compu-Card International, _Columbus, OH

Sales Associate:

This was an inbound call position strictly scripted and high paced with a primary goal of customer

retention.

My job was to retain our discount shopping annual membership fee with customers who signed up for

the service through their credit card provider.

The service was first given as a trial offer to the customer with their newly issued credit card, then billed

to the customer at the end of the trial period if they did not call in and cancel before the expiration date.

My duties were to handle irate and/or concerned inbound callers educate the customer on the benefits of

our discount shopping service and/or provide incentives to convince them to try and/or keep the service

for a full year to experience the benefits of the service.

1991-1993 __TMK __INC, Columbus, OH

Sales Representative:

Marketing, including research, telemarketing, promotional planning, pricing, merchandising, event

planning and advertising of new toy product lines.

Generated repeat business through successful client follow-up.

Advised customers about product benefits at various trade shows, which assisted in lead generation.

Education:

Columbus State Community College, Financial Management/Marketing 1990-1992

Software/ System Skills:

Microsoft Word, Excel, Access, PowerPoint, Outlook Express.

Microsoft Windows XP

Microsoft Office XP Professional

References: Available upon request

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