Injection Molding Quality Assurance

DOUGLAS S FENOHR

*** *********** ***** ● Medina, Ohio 44256

330-***-**** (H) ● 440-***-**** (C) ● abm6ir@r.postjobfree.com

SERVICE, QUALITY ASSURANCE& MANUFACTURING PROFESSIONAL

I’m an experienced injection molding Field Service professional. With strong skills in

meeting and exceeding customer needs. A proven Quality Assurance and Manufacturing

professional with proven experience in the injection molding machine industry.

Successfully managed the final machine auditors group. Demonstrated expertise and

skills

• Auditing Process • Quality Product Management Non Conformance

• Hydraulic / Electrical Print Interpretation • Mold Processing

• Customer Interaction • Machine Building Skills

• Problem Solving Skills • Injection Molding Machines Functionality

• Welding /Stick /mig/tig/ high pressure pipe •Fabrication

DEMAG PLASTICS (Formerly Van Dorn), Strongsville, Ohio 1978 to

2008

Global engineering organization producing plastic injection molding machines

Service Technician

• Performed Start up on injection molding machines

• Installed reto fit options and verified correct operation

• Customer training

• Trouble shooting and perform required repairs.

• Managed expense reports

• Experienced with multiple machine controls

Senior Quality Specialist

•Managed the day to day operations of the Final Quality Auditing Group.

•Assured the outgoing quality of every product by auditing to measure compliance to

Engineering specifications and customer expectations via appropriate means of

correspondence not limited to service reporting, customer contact, component

returns, and oil quality results.

•Traveled globally to recertify product in customer facility.

•Successfully led oil leak team in meeting specified objectives.

•Recovered in excess of $10,000.00 in over payment, due to double billing from the oil

analysis lab.

•Met audit goals utilizing 3 fewer auditors as a result of cut backs, including travel

responsibilities for recertification audits.

•Reduced the throughput of injection molding machines audits by improving tracking

and instituting a pre audit process without decreasing quality.

•Monitored customer oil quality for warranty. Inspected and approved all products

before shipping.

•Scheduled daily machine audits. Evaluated Auditor performance. Supervised

Machine Auditors.

•Visited customers for quality feedback and recommended corrective action.

•Verified conformance of form fit and function of products and communicated to

Engineering and Manufacturing for compliance to specifications.

Service Technician / Senior Machine Auditor / Manager • Final Machine Quality

Auditor • Machine Tester • Welder

EDUCATION / TRAINING

Business Management Classes, Cuyahoga Community College, Parma, OH

Injection Molding / Troubleshooting Classes, Lorain Community College, Elyria, OH

Management Training

Service Plus • Setting Goals and Standards • Listening and Organizing • Getting

Unbiased Information Giving and Getting Clear Information • Thinking Cleary and

Analytically Identifying and Solving Problems •Problem Solving Skills • Performance

Planning • Planning and Scheduling Work • Time Management

Technical Training

ISO9000 / 9001 • QS-9000/TE Supplement • American Society for Quality Review

CQA Refresher Injection Molding • O-Ring • Allen-Bradley Training • Front End

Parts Processing Pathfinder 1000-5000 Fluid Connections and Fittings • NC4 Controls

• Fundamentals of SPC / Basic Electricity / Hydraulics

TECHNICAL SKILLS

MS Word, Access, Excel, Database Software, SAP

Contact this candidate