ERIC ELMORE
*E Baybrook Drive
Queensbury, NY.***04
PROFILE
A "Hands On" Marketing Professional with 21 years of diverse employment
experiences. Proven personal strengths include honesty, being committed to
company goals, hardworking, and always willing to travel. Also displays
consistent passion for delivering exceptional service to key accounts, very
effective written and verbal communication skills, a high energy level,
strong interpersonal skills, and a positive disposition.
AREAS OF EXPERTISE
* Management of National Accounts such as Home Depot & Sears;
* Sales Force & Customer Service Leadership;
* Working Independently and in Teams;
* Following Established Procedures as well as creating and documenting
New Procedures
PROFESSIONAL EXPERIENCE
THE POST STAR, Glens Falls, NY. (Owned by Lee Enterprises)
Feb. 2006 - March 2009
Hometown Newspaper for the Glens Falls, Lake George, Queensbury, and
Saratoga Areas with a Daily Circulation of over 35,000
Single Copy Sales Manager
o Design & implement sales promotions to increase Post Star sales and
drive traffic into the SC dealers.
o Manage the timely collection of account receivables from all SC
dealers and independent contractors and report progress directly to
the Publisher.
o Manage team of (5) Store Collectors, (part-time employees of the
paper).
o Responsible for hiring of new store collectors and independent
contractors to deliver newspapers to accounts and vending machines.
o Manage over 200 newspaper vending machines currently serviced by (5)
independent contractors. Increased sales of The Post Star in
approximately 175 honor racks by 10.9% in 2006 over 2005 and by 12.6%
in 2007 over 2006.
HUBBARDTON FORGE, Castleton, VT. Sept.
2004 - Dec. 2005
Leading Manufacturer of Hand Forged Decorative Lighting
Inside Sales - Special Markets
o Field all calls relating to contract accounts and projects such as
hospitals, restaurants, hotels, resorts, etc...
o Develop product and freight quotes by reviewing product specifications
and discussing product applications with the customer to insure proper
product selection.
o Manage all aspects of the sales process from the initial call to the
end result.
o Collaborating with engineering to ensure customer satisfaction.
o Maintaining log of all customer communications and transactions.
ERIC ELMORE
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PROFESSIONAL EXPERIENCE (continued)
SCHONBEK WORLDWIDE LIGHITNG, INC., Plattsburgh, NY.
1998 - 2004
A Renowned 135-year-old Designer and Manufacturer of Crystal
Chandeliers
Brand & National Account Manager
o Directed all activities related to national service groups and sales
representatives, and
performed product knowledge training to all relevant individuals to
increase sales at The Home Depot, The Great Indoors, Sears, and Expo
Design Centers.
o Recognized as key contributor to increasing sales penetration with
these four major clients with annual sales figures as high as $13M and
equal to approximately 25% of all Schonbek sales.
o Delivered 28%+ average annual per store sales increases by designing
and successfully implementing new programs for The Great Indoors, Home
Depot, and Expo Design Center.
o Designed / created monthly performance reports detailing movement of
products into and through these accounts identifying key sellers and
using the data to improve product mix.
o Provided significant input into new product design and the development
of various marketing tools based upon market and competitive research.
DENCO DIVISION BELCAM, INC., Rouses Point, NY.
1995 - 1998
Personal Care Implement Distributor
Brand Sales & New Product Development Manager
o Sourced new products from around the world and coordinated packaging
design process for launch of new product line for this division with
yearly sales of $5M.
o Identified and sold first international businesses that increased
sales by $200K per year including one client that placed an initial
order of $80,000.
o Managed in-house customer service and 55 Independent Sales
Representatives including a telemarketing group that sold products
across the US, and coached them to boost sales.
CHAMPLAIN CENTRES, Plattsburgh, NY.
1994 - 1995
One of the Pyramid Mall Corporation's North Country Properties
Director, Marketing & Sales Enhancement
o Developed, implemented, and monitored the effectiveness off marketing
strategy designed to increase customer traffic and sales at three
regional mall complexes.
o Managed a team of (5) part-time customer service personnel
o Planned and implemented advertising, public relations, and marketing
programs to promote 1.1M square foot mall as regional destination when
Canadian sales decreased due to unfavorable exchange rate, and
increased sales for 130+ merchants.
POWERTEX INC., Rouses Point, NY.
1990 - 1994
A Worldwide Leader in the Manufacture and Distribution of Bulk Shipping
Container Liners
Marketing Manager
o Coordinated the development and support of a successful ISO-9002
certification collaborating closely with Production and Quality
Departments to maintain certification by Lloyds Quality Registry in
London.
o Created effective sales and promotional materials.
o Serviced established accounts and cultivated potential accounts from
initial inquiry, traveled throughout the US and around the world to
plant sites to conduct tests, trials, and training.
ERIC ELMORE
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PROFESSIONAL EXPERIENCE (continued)
o Identified and successfully sold 40 new customers with projected
annual combined revenues of
$1M, and 11% increase in corporate sales.
THE PLATTSBURGH PRESS REPUBLICAN, Plattsburgh NY.
1987 - 1990
Division of Ottaway Newspapers, Dow Jones & Company Subsidiary
serving Northeaster NYS
Advertising Sales Representative
o Achieved "Top Performer" distinction nearly 75% of tenure by very
effectively selling advertising in daily, weekly, and special event
publications including concept creation, layout, and copywriting.
EDUCATION
BS Degree in Business with a Concentration in Marketing
Plattsburgh State University College, Plattsburgh, NY
RECENT AWARDS
2008 Graduate of the "Leadership Adirondack" Program coordinated by the
Adirondack Regional Chamber of Commerce in Glens Falls New York
COMPUTER SKILLS
Proficient in MS Word and Excel