Customer Service Manager
Resume:
Matthew Newberry
Esperance, NY 12066
abm6fy@r.postjobfree.com
OBJECTIVE Customer service is a priority, creating the opportunity to
exceed expectations
Communication and teamwork are essential
Self-motivated and work driven with strong leadership skills
College accredited in MS Office Suite, and Statistics
Well developed skills in: MS Windows (all versions), and MS
Office Suite
7+ years experience with hardware and software troubleshooting
Eagerness to learn and listen enables accomplishment
My ability to work well with others helps complete tasks quickly
as a team player. I have achieved credit for multiple courses
using MS Office, HTML, and QBasic programming. My past
management positions have enabled me to become a flexible team
leader adapting to the situation at hand. Desire to succeed
creates my positive "Can do" attitude and motivates those around
me. Thank you in advance for the opportunity to continue my
career with Davis Vision.
WORK Dates Attended:
EXPERIENCE
03/08 - present
Company Name:
Davis Vision
Position/Title:
Customer Service Representative
Primary Responsibilities:
Effectively Communicate and administer vision benefits to
members and providers, research/resolve customer challenges, and
create/maintain customer relations.
Dates Attended:
08/04 - 03/08
Company Name:
Little Italy
Position/Title:
Manager
Primary Responsibilities:
Open/close stores, ensure prep in timely manner,
establish/maintain employee schedules, motivate cohesive team
effort for timely orders, ensure daily tasks are performed in a
timely manner, and maintain quality and customer relations.
Dates Attended:
03/07 - 09/07
Company Name:
Sears
Position/Title:
Manager
Primary Responsibilities:
Open/close store, hire, train and motivate associates, ensure
daily tasks performed in timely fashion, QR payroll, maintain
up-to-date inventory/delivery records, resolve customer
challenges, maintain billing/sales, and keep inventory/floor
organized.
EDUCATION Institution:
Oneonta State College
Degree:
B.S. Psychology
Completion Date:
August 2007
Description:
I majored in Psychology, completing useful business,
communications and IT courses along the way including:
Micro Computers I and II
Leadership through Challenge Experiences
Statistics
Business
Communications
Composition
Research Methods
QBasic and Visual Basic Programming
Videography and Digital Editing
Industrial Organizational Psychology
Contemporary Public Address
Cognitive Psychology
Psychology of Learning
Social Psychology I, II, and III
Personality Theory
Political Science: U.S. Government
References Available upon request.
Contact this candidate