SHAWN M. CALTON
** ****** ****, **********, ** 45066 ( abm6d3@r.postjobfree.com, (860) 268-
**** (cell)
OPERATIONS MANAGER
Energetic manager who has continuously beat yearly goals in business
targeting general contractors launching major projects. Track record of
success increasing sales of existing customers and developing new accounts,
resulting in three promotions over three years, concluding with management
of network of three business units. P & L responsibility; $12.5 million
budget.
. Developed new strategy for underperforming businesses by combining
operations, reallocating fleet inventory, and creating new marketing
promotions. Created a cohesive operations team.
. Increased fleet levels by $2.5 million and surpassed revenue goals by
$800K.
. Improved equipment utilization levels by 15%.
. Mentored sales team and managed their productivity, allowing them to
receive bonuses all four quarters in 2008.
. Improved training for sales and service. Reduced equipment downtime by
10%.
Core Skills
Operations: equipment readiness/service; daily safety meetings/compliance;
IVES certifications; monthly SOX compliance reporting; monthly branch
meetings
Marketing: inside and outside sales force; researching competition; pricing
strategies; promotions; new account development; sales coaching and
mentoring
Finance: monthly financial forecasts; analysis of results; quarterly/annual
budget process; accounts receivable
Inventory: vendor relations; pricing; negotiation; equipment/supplies
selection; inventory turns; sell/transfer underutilized/older equipment;
track demand for new product offerings
Human Resources: administration of corporate HR policy, programs and
procedures; recruitment, interviewing, HRIS, employee development and
training, compensation and performance management.
Computer Skills
Microsoft Word, Excel, PowerPoint, Publisher, Wynne, Catalyst, PeopleSoft,
Lawson, Cognos
Professional Experience
United Rentals, Inc., 2004-2009
Stamford Consolidated Branch Manager, 2008-2009
. Managed network of three branches with staff of two service managers,
four operations managers, six inside sales representatives, three outside
sales representatives, six drivers and fourteen mechanics.
. Exceeded yearly goal by $799,000 for 2008 ($9.25 million rental revenue,
$12 million total revenue, $3.6 million EBITDA).
. Started daily safety compliance program that reduced recordable
violations from 8% to zero.
. Reduced costs by 15% relative to a growing revenue stream. Added 150 new
accounts over two years.
Branch Manager, Lexington Park, MD, 2006-2007
. Exceeded previous year's revenue by 31% and surpassed EBITDA budget.
. Opened or reactivated over 125 new/lost accounts in mature territory.
. Assisted outside rep to "top three" ranking in region and created junior
account rep position.
Assistant Branch Manager, Gaithersburg, MD, 2005-2006
. Led used equipment sales initiative, resulting in over $150K in profit
for $275K sales.
. Increased contractor supply sales by 20% and margin by 5-10%.
. Increased rental revenue over previous year, achieving "Elite 8" status
in March & July 2006.
Inside Sales Representative, Manchester, CT, 2004-2005
. Created special event that resulted in over $50K in new/used equipment
and supply sales.
. Revived 200 dormant accounts during the year.
Education
MBA, Marketing, University of Dayton, Dayton, OH, 2003
BS, Business Administration, Human Resources & Organizational Behavior
Miami University, Miami, OH, Richard Farmer School of Business, 2001
Minor: Entrepreneurship