A NTOINETTE M FREE

*** ******* * ******* **

Darlington, South Carolina 29540

843-***-**** Home/ 843-***-****

abm68t@r.postjobfree.com

A motivated individual with over sixteen years of administrative and business experience

w ho is in search of a promising career.

Experience:

November 2006-January 2010 Assurant Solutions

F lorence, SC

Hazard Insurance Specialist I (Secure Master Banking Room)

• Performed data entry of claim check information into the Draftrac Enterprise and

F idelity systems.

• Copied claim checks to disposition forms for check processing according to SMBR

policy and procedures.

• Performed mail out functions for the loss draft department after checks have been

p rocessed.

• Processed faxes and documents for various mortgage companies serviced by the

S MBR Dept.

October 2005-November 2006 Assurant Solutions

F lorence, SC

Support Associate I I (Loss Draft Department)

• Performed clerical support to the loss draft department using M icrosoft Excel.

• Handled and received the processing of mail for the loss draft department.

• Performed the creation of new claim files and the filing of current and closed claim

f iles.

• Promoted to Hazard Insurance Specialist I based on work performance.

March 2000-September 2005 PGBA, L LC (BCBS)

F lorence, SC

Claims Associate I I (Behavioral Health Department)

• Processed medical claims with a less than 2% quality control error rate.

• Trained new employees in behavioral health department on company policies and

p rocedures.

• Acted as a peer counselor for new employees in behavioral health department.

• Performed telephonic development of missing claim information.

• Provided quality customer service to behavioral health department.

April l 1999 -January 2000 Fleet Mortgage Group

F lorence, SC

Mortgage Loan Specialist I

• Processed homeowner’s insurance information for newly acquired loans.

• Performed telephonic development for missing insurance information.

• Performed data entry of homeowner’s tax information to ensure their taxes were

paid.

J une 1998-April 1999 Manpower (Fleet Mortgage)

F lorence’s

Data Ent ry Clerk/Clerical Worker

• Prepped files for processing for the documentation department.

• Filed various tax papers.

• Answered telephone calls in support of the documentation department

• Performed data entry of homeowner’s information into computer system.

• Promoted to permanent employee based on work performance as a Mortgage

Specialist I

February 1998- June 1998 Quantum Resources (Fleet

Mortgage) Florence’s

Data Ent ry Clerk/Clerical Worker

• Provided administrative support for the New Loan Set Up department.

• Filed various homeowner loan documents.

October 1997-February 1998 Computer Doctor Florence’s

Office Manager/Shipping/Receiving

• Shipped and received computers and computer accessories.

• Organized and filed work order requests.

• Set up computer displays for sales.

• Managed the day-to-day operations of a small computer upgrade company.

March 1996-April 1997 United States Army Ft. Stewart,

GA

Terrain Analyst

• Provided map replicas to support real world experiences.

• Supervised a team of four soldiers on field t raining exercises.

• Provided clerical support for G-2 unit.

October 1993- May 1995 Francis Marion University Florence, SC

Clerical Worker (Building Maintenance Department)

• Provided administrative support to the Building Maintenance department.

• Provided shipping and receiving support of Maintenance supplies.

Education

American In tercontinental University AABA GPA 3.2 August 2007

Mayo High School June 1993

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