*** ********* ****, *****, *** York *****

518-***-****

abm67b@r.postjobfree.com

Candace L. Schuyler

Objective

To obtain a position in management where I can apply my

knowledge and experience to further company goals.

Experience

2008-Present Wolters Kluwer Albany, NY

Account Executive

0. Contact/prospect all non-CT accounts within assigned

territory.

0. Assist clients with governance and compliance requirements.

0. Educate clients on resources to ensure statutory

compliance.

August 2009- October 2009 King Teleservices

Gloversville, NY

Call Center Supervisor

0. Supervision of 28 direct reports.

0. Monitored, coached representatives on all policies and

procedures.

0. Trained representatives on new campaign initiatives as

needed.

2000-2007 Frontier Communications Gloversville, NY

Supervisor Residential Call Center

0. Supervision of 27 direct reports maintaining a healthy and

effective culture.

0. Recipient of President's Award in 2004 for outstanding

sales performance of my team exceeding all teams in call

center in sales by 17%.

0. Recipient of President's Award in 2003 for coaching

representatives that were underperforming to attain and

exceed sales objectives.

0. Recipient of President's Award in 2000 for exceeding sales

objectives.

1989-2000 St. Mary's Hospital Amsterdam, NY

Admissions Representative/Outpatient Mental Health

Coordinator

0. Coordinated data entry functions for client

registration/billing and scheduling.

0. Established and instructed peers on new admission policies

and procedures.

Education

2005-2008 SUNY Institute of Technology Utica, NY

0. B.S. Business and Public Management Magnum Cum Laude

1989-2004 Fulton Montgomery Community College

Johnstown, NY

0. A.S. Associates in Arts with Presidential Honors

Interests

Volunteer for American Red Cross, running, gardening,

traveling, and continuing my education to obtain an MBA.

Contact this candidate