Skip Coolman

**** ****** **.

Springfield TN, ***72

abm657@r.postjobfree.com

(615) – 384-4669

Director of Information Technology

Versatile, creative and dedicated Information Technology Executive with a strong

background in planning and supporting complex IT LAN/WAN/WEB based enterprise

wide solutions. Expertise in overseeing technology improvement initiatives and aligning

technology services with business goals. Proven ability in leading full project multi-plant

ERP system evaluation and development projects. Keen ability to analyze and interpret

needs, manage technical staff to translate needs into solutions and coordinate efforts of

internal and external technology resources to realize deliverables.

IT MANAGEMENT SKILLS SUMMARY

Project Management: Agile/Waterfall * Data Conversion * Strategic Planning * ERP

Implementations * Vendor Management * Network Systems Development Process

Improvement * Disaster Recovery Strategies * Help Desk Training * Budget

Administration * Team Leadership • Long-term Planning • IT Security • Cost Control •

System Auditing

TECHNICAL SKILLS

Hardware: AS/400, I-Series, Servers, LAN’s, PC’s, and Cisco Switches & Routers, RF

Enterprise Software: DB2/Oracle/JDE, MAPICS, Citrix, JBA, Deltek, SharePoint,

MCBA, MS Dynamics, EDI, DSI, WMS,CMR.

AutoCAD, Track IT Help Desk, Crystal Reporting

Programming Software: COBOL, RPG, JAVA, C##, ASP.NET, VB., SQL

Operating Systems: OS/400, Win2003/08 server, IIS,

Telecommunication/Networking: Cisco VOIP, VPN, Fiber, Ethernet,

Wireless, TCP/IP, Firewalls

Desktop Software: MS Office2003 & 2007, MS Project, MS PowerPoint, MS Visio

EDUCATION

Pursued Graduate Degree in Business, UNIVERSITY OF TOLEDO, Toledo, OH

Bachelor of Science Systems Management, UNIVERSITY OF TOLEDO

AA in Computer Science, NORTHWEST TECHNICAL COLLEGE, Archbold, OH

Ohio Teaching Certificate - OHIO STATE UNIVERSITY, Columbus Ohio

Taught adult IT classes at junior college

Attended University of Maryland while in military overseas

PROFESSIONAL EXPERIENCE

QORE PROPERTY SCIENCES,

Duluth, GA

2006 - 2009

IT Director

Oversee all IT operations for this geotechnical engineering, environmental and facilities

consulting, and construction materials testing firm, supporting engineers and scientist in

18 locations. Administer technology budgets and supervise staff to support 22 servers

and maintain high impact research databases. Maintain communication with project

managers and management staff to assess technology needs and devise solutions to

maintain productivity and ensure system uptime.

- Implemented program that saved $275K in asset management costs, replacing

obsolete equipment while tracking and monitoring all field technical resources.

- Improved technology Help Desk service levels by developing databases to track and

monitor preventive maintenance and software issues.

- Partnered with subcontractor to better manage technology assets saving $100K

in annual costs.

- Established new processes to improve system uptime and support.

- Created new IT department and hired and train staff to support enterprise.

- Lead author on new corporate IT policies and SOX compliant issues.

- Establish business relationships with clients to better support their projects and gain

business for QORE.

- Established a corporate SharePoint server to archive and disseminate engineering

library and client documents across enterprise electronically.

- Installed and managed WebEx across business to serve remote users into local DB's.

This created a savings of approximately 40 man days per month in potential lost

productivity.

- Conducted a monthly webinar for remote administrative staffs at 22 offices to review IT

issues, conduct training on office IT software, and receive input as to how we could

improve productivity.

- Championed a long range IT strategic plan that involved consolidating remote

databases into a web based ERP package.

- Negotiated a single vendor contract for mobile service across business offices

realizing a 20% yearly saving on corporate mobile expenses.

FAULTLESS CASTER DIVISION, FKI INDUSTRIES,

Portland, TN

2000 – 2006

IT Director

Full responsibility for bottom-line factors, including IT long-range strategic planning,

budget administration, and daily resource allocation and staffing solutions. Directed all

aspects of technology development and upgrades for this leading manufacturer of

market casters and mobility products. Responsible for implementing new AS/400 based

JDE ERP suite of applications across company’s multi-location manufacturing and

distribution operations including CRM and WMS.

- Severed as project manager for ERP software selection to replace aging legacy

system.

- Improved departmental efficiency by instituting a cross-training program and software

consolidation assessments; efforts led to 50% decrease in IT staffing needs.

- Implemented enterprise wide Help Desk (Track IT) to monitor system operations and

support users internationally.

- Reduced annual costs by 20%, negotiating and consolidating IT vendor contracts.

- Designed and implemented divisional IT disaster recovery plan.

- Planned and relocated IT department to new plant in another state without loss of

productivity.

- Managed 24/7 operating schedule, maintained an 98% ERP system uptime.

- Established a life cycle software system to track any system changes using Agile and

Waterfall methodology.

- Engineered and managed an international citrix network into central site for on-line

data acquisition.

- Lead effort with major client to interface electronically their MRP requirements with our

system to automatically generate orders and release schedules.

- Setup and deployed EDI transactions with major retail customers on a daily basis.

- Created and installed RF inventory tracking system in distribution

warehouse interfaced with JDE/DSI WMS.

- Authored compliance (SOX) reporting procedures that was utilized by other

divisions within the corporation.

SENECA CONSULTING,

Montpelier, OH

1996 – 2000

Senior Partner/Owner

Interfaced directly with diverse range of clients to complete sophisticated development

projects within budget and ahead of schedule. Coordinated and lead multiple concurrent

projects as primary point of contact responsible for identifying project specifications,

allocating tasks, leading meetings and devising solutions. Served as consulting practice

manager to the mid-level ERP vendor to maintain communication with clients in order to

meet delivery schedules and ensure product quality.

- Project manager for such vertical markets as injection molding, metal stamping,

consumer goods, rubber products, automotive tier one suppliers, metal machining.

- Teamed on projects with major consulting firms, including IBM Global and Deloitte

utilizing their business models.

- Lead multiple ERP migrations or upgrade projects in response to Y2K.

- Oversaw development and implementation of financial reporting, IT, and consulting

infrastructures to maintain profitability each year of business operations.

- Drove projects to meet and exceed all vendor goals for sales, consulting and resource

utilization.

- Directed all stages of system development efforts, including design, architecture,

testing and support for client acounts.

- Major clients included Scotts Lawn, Cole National, and The Limited.

- Was able to save one client $750,000 a year in maintenance with process change.

- Worked jointly on a $30M project with IBM Global serving as project manager for the

work order module.

- Created project plans and budgets for clients with the approval of the software vendor.

Scheduled consulting resources as required for the project and oversaw execution of

the project plans.

- Performed all administrative work of the consulting business including taxes, A/R, A/P,

payroll, and marketing.

ROBINAIR DIVISION, SPX CORPORATION,

Montpelier, OH

1992 – 1996

Divisional IT Manager

Managed technology support, telecommunication systems, and divisional enterprise

infrastructure for this global manufacturer in development of HVAC/R industry service

tools and equipment. Served as project manager during company’s migration and

implementation to new ERP system package. Oversaw application development

processes and negotiated vendor contracts and maintenance agreements.

- Engineered process to reduce inventory levels by 12%, thus reduced storage and

maintenance costs.

- Planned and drove project to cut IT department annual expenses by 15%.

- Developed ERP selection criteria for multi-plant manufacturing business and assisted

on team evaluation of solution.

- Installed multiple AS/400's to support testing and production databases.

- Upgraded user technology by replacing dumb terminals with personal computers and

more productive desktop software.

- Interfaced AutoCAD into the manufacturing software to provide for seamless product

revision in the product module.

- Created and tested a corporate wide disaster recovery plan successfully.

- Established and implemented corporate wide IT policies and procedures.

- Help manage sales forecast to drive MRP to tailor production and inventory to

customer demand.

PROFESSIONAL DEVELOPMENT

IBM COMMON Seminars, International Business Conference

Kellogg Graduate School, Northwestern University

MILITARY SERVICE

Completed tour in the United States Air Force, earning an Honorable Discharge

Attained Top Secret crypto security clearance

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