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Administrative Assistant Customer Service

Location:
Patterson, NY, 12563
Posted:
March 09, 2010

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Resume:

B arbara M. Ras

** ******* ****, ********* ** ***63

845-***-**** E mail:

abm64q@r.postjobfree.com

S UM MARY

Exceptionally organized, dependable and professional Executive /Administrative Assistant, well versed in the ability

to establish priorit ies, manage time productively and handle multiple assignments with experience in the areas of

F inance, Office Operations and Customer Service; who posses strong communication skills, calendar management,

complex travel coordination; along with a high level of init iative, professionalism, discretion and excels in a

challenging and fast-paced environment.

AREAS OF EXPERT ISE

• Expertise in organizational procedures, project management, employee recognition, problem solving and

mentoring.

• Multi-calendar/meeting scheduling.

• Professional ability to manage all types of communications for business, personal and community relations.

• Microsoft Office (Vista Suite, Word, Excel, PowerPoint, Outlook), Atlas/Rumba, Oracle, Lotus, WordPerfect,

H arvard Graphics, e-School/NexGen, GroupWise, WinCap, Dymo.

PROFESSIONAL EXPER IENCE

V I R TUAL AD M I N ISTRAT I V E ASSISTANT: 60 Overlin Road, Patterson, NY 12563

2008 – P resent

Serving as Virtual Administrative Assistant to local personnel agencies, businesses, schools and communities.

• ADVANTAGE PERSON NEL AGENCY: 72 Mill Plain Road, Danbury CT (10/08-Present) – Engaged with

temporary assignments in various positions for a diversified portfolio of clients.

• NORT H SALEM M I D D LE/ H IG H SCHOOL: 230 June Road, North Salem, NY (11/09-12/09) – Supported the

Assistant Principal in the Main Office. Worked closely with students and faculty to provide all administrative

duties and special projects.

• WESTERN CON NECT ICUT STATE U N I VERS I TY: 8 White Street, Danbury, CT (11/08-5/09) - Supported the

Assistant Dean in the Professional Studies Department. Handled administrative tasks, student class concerns

and changes, admissions process and updating database.

CARTUS : 40 Apple Ridge Rd, Danbury, CT 06810 2001

– 2008

Rapidly advanced through highly visible positions to vital role supporting VP, 3 Directors, 6 Managers and

approximately 62 Client Service Consultants for the Operations Department of a global relocation company with

over 2,500 staff.

Team Administrator / Administrative Assistant (2003-2008)

• Coordinated client meetings; which included speakers, teleconferencing, catering and room logistics, while

creatively staying within budget constraints.

• Prepared travel arrangements, itineraries and T&E’s.

• Organized off/on-site company business and social functions.

• Created global team newsletter “What’s Breuing”.

• Originated, produced and maintained Emergency Contingency Manual for 100% employee accountability.

• Researched suppliers for purchase and maintenance of equipment/supplies, resulting in an annual savings of

$4,000.

• Served on sponsorship commit tees that planned, organized and secured departmental involvement in

f undraising initiatives, including United Way (raised $22,000), Save the Children (raised $2,500) and Bring-

Your-Child-To-Work Day.

• Prepared and maintained presentations, spreadsheets and schedules.

• Mentored two Administrative Assistants.

Relocation Accounting Analyst (2003)

• Disbursed t ransferees equity funds and expenses during their relocation process.

• Prepared and calculated year-end reports.

Client Service Consultant (2001-2003)

• Administered policy program for t ransferees and effectively navigated them through their entire relocation

p rocess.

• Oversaw the selling/purchasing of homes, appraisals/inspections and coordinated destination shipment of

household goods.

T ransportation P rovider Coordinator – th rough Advantage Personnel Agency ( 2001)

• Liaison between U.S. Department of Defense, Cartus Consultants and outside Van Lines with navigating and

ensuring timely and accurate pre-move surveys/estimates to make sure moving aspects were completed to 100%

satisfaction.

C I RCA I NC. : 50 South Buckhout Street, I rvington, NY 10583 1999 –

2001

Supervised and oversaw operations and procedures for this small, privately owned consumer products firm.

Office M anager

• Directed and monitored inventory control processes to meet 100% goals and minimize waste.

• Provided input for cost analysis, planning and budgeting.

• Payroll processing and database updates; while maintaining personnel records.

• Hired production workers to enhance manufacturing process while t raining and motivating employees.

• Negotiated vendor leasing contracts and generated over $4,200 in annual savings while improving

manufacturing process and delivery time.

• Coordinated trade shows, shipments of products and scheduling of t ime slot for QVC network.

SALO MON I NC .: 500 Nyala Farms Rd, Westport, CT 06809 1984 –

1997

Supported CEO, CFO, General Counsel, Controller and 24 expatriates of long-term Soviet-U.S. venture of a multi-

mill ion dollar financial trading company with over 3,500 employees worldwide.

Executive Administrative Assistant - P hibro Energy P roduction, I nc . (199-1997)

• Processed international documentations, prepared presentations and supervised interpreters/translations with

back-up procedures for formation of long-term venture with “White Nights Joint Enterprise”.

• Coordinated global corporate board meetings and international conference calls.

• Handled all T&E’s, invoicing and correspondences regarding international affairs.

Executive Secreta ry – H i ll Petroleum Company (1984 – 1992)

• Expedited business and financial transactions for Controller and managed functions for 43 members.

• Prepared expense reports, financial reports, invoicing and all correspondences for Financial Department.

ED UCAT IO N / ACCRED I TAT IONS

Danbury Hospital School of Medical Records, Danbury, CT T he College Of Westchester, White Plains, NY

Major: Medical Coding/Billing Certification Major: Business Management / Minor:

Psychology

Graduated 11/2009 - GPA of A In Progress - Current GPA of 3.67

COM M U N I TY I NVOLVE ME N T

2010 – Present : Putnam Lake Women’s Auxiliary, Patterson, NY

2009 – Present : Substitute CCD Teacher @Sacred Heart Church, Patterson, NY

2008 – 2009 : Parent Aid for 6th G rade English Class @Henry H. Wells Middle School, Brewster, NY

2003 – 2008 : DSABC Mentor @Mill Ridge School, Danbury, CT – Student from 1st g rade thru 6th g rade

2001 – 2008 : J unior Achievement Teaching @Mill Ridge School, Danbury, CT – 3rd G raders

Continuous : MS Walk-A-Thon, Cancer Society Walker/Helper, Organize/Disburse packages to military

T RA I N I NG

Medical Terminology * Toastmasters * Valuing Diversity * M.A.G.I.C (Make a Great Impression on Your Customer) *

Managerial/Secretarial Seminars * B usiness Writing * Real Estate Sales Professional Certificate * F reelance Plus

G raphics



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