Customer Service Sales

L . V. “Buzz” Beauchamp 208-***-**** {Hom e}

***** **** ***** ***., ********, ID 83607-1386 208-***-**** {Cell}

E -Mail: ********@********.***

Experience:

Salesman Idaho Tractor, Inc. N am pa, Id.

Ø Sales Proposals for tractors, construction equipment and attachments to meet customer requirements.

Ø Customer Service - Support and training before and after delivery of equipment.

Ø Problem Solving - Job site and need analysis to fit product to meet cost and benefit solutions.

Ø Equipment Appraisals - Examine and estimate value of equipment for trade, tax or insurance purposes.

Ø Inventory statement maintenance, adjustments

Ø Equipment Specifications - Analyze customer needs and specify options to meet customer requirements.

Ø Contract Terms and Negotiation - Present package of pricing and purchase options to fit customers budget.

Ø Source Financing - Collect and submit customer’s credit information to finance companies for lease or contract.

Field Representative N avistar Financial S an Ram on, Ca. { Office closed }

Ø Retail (Customer-End user ) Portfolio $8 to $12 Million. { 1985 $ }

Ø Wholesale (Dealership) Portfolio $15 to $19 Million. { 1985 $ }

Ø Limited wholesale loss exposure through detailed inventory and account audits.

Ø Limited retail exposure through collections, revisions and repossessions

Ø Realigned customer note territories {Los Angeles/Orange/San Bernardino} to eliminate inconsistencies.

Finance Representative P accar Financial C om m erce, Ca.

Ø Credit investigation and financial contract approval on leases and contracts for Peterbilt and Kenworth Trucks.

Ø Financial Statement, Balance Sheet and I.R.S. Filing analysis for credit approval.

Ø Credit approval limit $300,000.00. { 1985 $ }

Ø Purchasing individual or portfolio contracts from truck dealerships.

Ø Dealer flooring inventory audits.

Ø Less than 2% Loss rate on credit granted.

Field Representative International Harvester Credit Corporation, Portland District, Beaverton, Or.

Ø Consistently top 4 of 12 Field Reps

Ø Retail ( Customer ) Portfolio $5 to $8 Million { 1983 $ }

Ø Wholesale ( Dealership ) Portfolio $10 to $15 Million { 1983 $ }

Ø Limited wholesale loss exposure through detailed Inventory and account audits

Ø Involved in closing four “Sold Out of Trust” (Assets Conversion) dealers

Ø Top performer in region training audits

Ø Developed excellent dealer relationships through integrity.

Transferred to J.I. Case Credit Corporation when Case purchased IH Farm Division. { Both operations closed }

Warranty Administrator International Harvester Truck Branch L os Angeles, Ca

{ Ceased operations }

Ø Reversed long time operating Loss to 98% first submission approval

Ø Returned warranty to “Profit Center”

Ø Customer Service

Ø Flat rating, Payroll, Timekeeping, A/R, A/P, G/L

Education:

California State Polytechnic University, Pom ona, Ca

Bachelor of Science Degree, Business

References available upon request

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