Manager High School

**** ******** ****. ***** ****, IA *****

P: 712-***-****

**********@**********.***

JOHN G. FINKEN

Objective

To obtain a position that will enable me to use my strong managerial skills, business experience, and ability

to work well with people.

Professional Profile

Small business owner with ten years’ experience in managing all aspects of small business operations,

including supervision of employees and peer instruction.

Education

Heelan High School, Sioux City, IA

High School Diploma

United States Army

Power-Generation Equipment Repairer Qualification School

Professional Experience

Tiger Rock Taekwondo Academy 2004 – Present

316 W. 25th Street 80

hours/week

Sioux City, IA 51105

Owner/Manager

Perform, manage and administer all daily business operations of 500 member academy including

•

development of marketing and sales plans, performance of accounting and bookkeeping operations,

management of student attendance, and identification of equipment needs and procurement of inventory.

Instruct daily lessons in numerous martial arts and related fields, including Taekwondo, Brazilian Jiu-

•

Jitsu, HanMuDo, Personal Safety and Yoga; supervise and train associate instructors and employees; and

maintain current certifications through the attendance of biannual seminars and other training and testing

requirements.

Perform community service benefits and events including numerous public speaking engagements and

•

training demonstrations and classes to public school and other public interest groups.

Sugar Land Taekwondo Academy 2002-2004

3169 Highway 6 80 hours/week

Sugar Land, TX 77478

Lead Certified Instructor

Supervisor: Mr. Rick Ellis, 281-***-****, permission to contact

Oversaw and supervised daily operations for largest taekwondo academy in the International Taekwondo

•

Alliance.

JOHN G. FINKEN P: 712-***-****

______________________________________________________________johnfinken@rocketmail.com

Instructed up to 12 daily taekwondo lessons to approximately 100 students per class; assisted and

•

participated in development of overall internal and external marketing plans; oversaw and supervised all

junior instructors; and responded to and developed sales inquiries and other leads.

TriStar Technologies, Inc. 2000-2002

Sioux City, IA

Service Manager

Installed, configured, managed, maintained and performed troubleshooting on all types of hardware,

•

software and operating systems; functioned as primary contact for Gateway NSP and ASP programs;

obtained extensive experience in DOS, Windows 3.x, 95, 98, ME, NT Server and Workstation,

Novell 3.x, 4.x, Unix, hubs, routers, switches, and termination cabling; and administered NT

accounts, shares and security policies.

Coordinated scheduling, supervised and reviewed technicians, wrote company policies and procedures,

•

managed employees from time of hire through termination.

Gateway 1991-2000

610 Gateway Drive

North Sioux City, SD

Network Technical Support Specialist II, Gateway 1995-1998

Network Technician 1995-1996

Technical Support Professional 1991-1995

Sr. Data/Voice Network Systems Analyst 1998-2000

Installed, configured, managed, maintained, tested and performed troubleshooting on all types of

•

hardware, software and operating systems.

Researched and resolved complex, technically orientated user issues; acted as

•

liaison between clients, vendors, developers and management; routinely interfaced with customers and end

users; coordinated and implemented set up of desktop/telephone infrastructure for new locations;

responsible for network cabling and cross connect; gained experience with DOS, Windows 3.x, 95, 98, NT

Workstation and Server, Novell, UNIX, NT, 95, 98, DOS, AS/400, and the PBX switch; documented

issues, procedures, and newly required knowledge; implemented and developed knowledge gained and

lessons learned when delivering training courses to junior employees.

IT Training

A+ Certification

S2C2 Certification

Lucent Certified for Wireless Networks

Microsoft Certified Professional +Internet

Microsoft Certified Systems Engineer

Networking Essentials

Windows NT Server and Workstation 4.0

Windows NT Server in the Enterprise

Internet Information Server 4.0

TCP/IP

Configuring Windows 2000 as a File and Print Server

Taekwondo Certifications

5th Degree Black Belt

Internationally Certified Instructor in Taekwondo

JOHN G. FINKEN P: 712-***-****

______________________________________________________________johnfinken@rocketmail.com

References

Available Upon Request

Contact this candidate