SARENA ROMANO

* ******** **** ( Brookhaven, NY **719 631-***-**** ( Email:

abm5yn@r.postjobfree.com

Objective

To seek a professional Administrative Assistant/Office Management position

where my organization, articulate communication, client and employee

relations as well as my diverse background can be utilized to enhance your

company

Professional Profile

* Highly organized, professional with experience in employee management,

project management, general human resources and client relations

* Productive, self starter who thrives on working independently and

collaborating with diversely talented team members

* Hard working, quick learner who exceeds goals and has been given

additional responsibilities broadening range of expertise on a regular

basis

* Articulate communicator with strong interpersonal skills who interacts

effectively with all involved parties

* Resourceful, creative problem solver with proven aptitude to analyze and

translate complex customer requirements with innovative custom solutions

* Detail-oriented individual with experience working on time sensitive

tasks; ability to manage time efficiently to ultimately increase

efficiency and productivity

* Computer-proficient performer with expertise in Ceridian and ADP Payroll

Software, MS Windows 95,98, 2000 Professional, MS Office 97, 2000, XP

(Word, Excel, PowerPoint, Outlook), Internet Explorer, Lotus Notes, Lotus

Purchase Order System, Adobe Acrobat, ACT!, and 20/20 Design Software

Professional Experience

Tanger Outlets at the Arches, Deer Park, New York

October 2008 - Present

Office Manager/Customer Service Department Manager

. Supporting the General Manager, Assistant General Manager and Operations

Manager with all accounting functions

and mall office management functions

. Responsible for the center Purchase Order system, processing & receiving

monthly Purchase Orders, forwarding invoices to corporate accounting for

processing; troubleshooting invoice related issues regarding proper

vendor payment

. Responsible for ensuring adequate staffing and efficient operation of the

center office and customer service offices

. Supervising between 10 and 15 employees; Schedule and supervise customer

service staff

. Human Resources - responsible for recruiting, hiring and training new

staff on all Tanger software programs and company policies and

procedures, responsible for processing weekly payroll of all employees,

explanation of benefits, employment status changes and complete

performance reviews for customer service staff based on corporate HR

guidelines, Conduct disciplinary/performance counseling sessions and

complete appropriate documents when necessary

. Cash Reconciliation - Manage, collect, balance and deposit daily income

from various Tanger programs and gift card sales in which cash is

collected by the Customer Service Representative, maintain center petty

cash account fund

. Execute Tanger Gift Card program which includes but not limited to

maintaining supplies, equipment and inventory

The Home Depot, Bellport, New York

September 2007-2008

Kitchen Designer/Sales Specialist

* Designing full kitchen and bath remodeling projects to homeowners and

contractors using 20/20 software

* Responsible for all administrative support for each design project;

including but not limited to all correspondence between designer and

client, liaison between client and manufacturers/ vendors, confirmation

of purchase orders, schedule merchandise delivery

* Developing strong customer rapport through kitchen/bath project(s) to

ensure long term customer relations

SARENA ROMANO

8 Overlook Road ( Brookhaven, NY 11719 631-***-**** ( Email:

abm5yn@r.postjobfree.com

The Fentell Corporation, Voorhees, New Jersey

March 2005 - November 2007

*All positions done simultaneously*

Executive Assistant to President

* Provided full administrative support to company president and partners

* Responsible for daily follow up of all residential, commercial and

property management projects/issues

Design Center Coordinator - New Semi-Custom Home Division

* Managed and oversee all interior and exterior selections for all

homebuyers with emphasis on kitchen and baths

* Innovatively selected products for new homes by utilizing my extensive

knowledge of industry products

* Sold upgraded products to increase company profitability

* Assisted in the design of semi-custom kitchen floor plans to meet diverse

customer needs

* Developed and maintained strong customer rapport throughout entire

residential construction process

* Facilitated the design and layout for the new sales office and design

center in Fentell's newest residential community

Project Manager - Web Marketing

* Successfully launched two company websites to enhance productivity,

efficiency, and marketing exposure

www.fentell.com

www.fentellremodeling.com

* Independently took initiative in the research and hiring of third-party

marketing companies

* Collaborated with creative directors and programmers to optimize online

presence

* Produced floor-to-ceiling interior designs

* Analyzed and interpreted numerous architectural drawings to ensure

accurate illustration for online marketing and quality assurance

* Strategically coordinated all communication between internal and external

resources to meet company expectations

* Directed creative strategies that consistently meet budgetary and

scheduling challenges

* Formulated and executed client portal

* Brainstormed and produced creative campaigns designed to capture new

clientele

Leasing Associate - New Office Development Division

* New Jersey Real Estate -Licensed Salesperson

* Provided full administrative support to Director of Commercial Leasing

* Qualified and presented new office space to perspective tenants

* Applied expertise of finish selection for custom commercial space to suit

client needs

Aurora Contractors Inc,. Ronkonkoma, New York

2003-2005

Administrative Assistant to Director of Estimating

* Assisted Director of Estimating and Purchasing, Sr. Estimators and

Project Managers with all administrative tasks involved in the

construction bidding process

* Acted as liaison between estimating department, manufacturers as well as

hundreds of subcontractors regarding pricing, updated construction plans,

specifications and proposals

* Primary liaison between Aurora Contractors and blueprint printing company

regarding the simultaneous copying and distribution of up to 5 projects

ranging from $1,000,000 to $80,000,000

Education

State University of New York at Stony Brook

Graduated: 1998

Bachelor of Arts: English

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