Sales Representative Customer Service
Resume:
Cathy M Folger
State Road, North Carolina 28676
OBJECTIVE
To obtain a challenging position with a market leader that utilizes my experience
in sales management.
PROFESSIONAL SUMMARY
• Experienced Merchant Sales Representative with skills in POS
transactions and equipment. Contact merchants, install and instruct point
of sale credit card terminals and software.
• Determine new product requirements, develop sales forecast and product
pricing and administer new products to the market.
• Proven ability to manage key account relationships and large scale
products.
• Experience with presenting data to senior management and managers in
field territory.
• Attend seminars conducted by Mastercard and Visa, American Express
and Discover.
• Certified to conduct and work chargebacks submitted by customers.
Monitor fraud detection.
• Experienced with First Data Processing.
EXPERIENCE
Central Payment Corporation
Sales Agent – August 2009 - Present
Yadkin Valley Bank and Trust – Elkin, North Carolina
Merchant Sales Representative – 12-97 to 08-09
Responsible for 650 merchants to process all aspects of credit card transactions.
Report, monitor, figure and quote rates with intensive customer service.
Extensive travel to various regions. Work chargebacks and monitor day to day
performances and fraud.
Lowes Companies – North Wilkesboro, North Carolina
RMR Department
Chatham Manufacturing Company – Elkin, North Carolina
Accounting and Assistant to Credit Manager
EDUCATION
Wingate University – Wingate, North Carolina
Elkin High School – Elkin, North Carolina
REFERENCES
Upon request
Contact this candidate