Management Engineer

MICHAEL SUROWIEC

***** ********* ****

Romeo, Michigan 48065

586-***-**** *******@********.***

shared service financial & operational leader; cfo/coo/svp

Integrity-driven executive with real-world expertise in steering multi-

million dollar organizations into extremely effective operations by

building collaborative high-impact teams, establishing foundational "best

practices," and implementing world-changing objectives. Visionary leader

unleashing human strengths and infusing faith-inspired decisions into

atmospheres made tense by corporate changes. Strategist skilled in mapping

and executing complex plans to engineer pervasive, dramatic turnarounds and

champion growth objectives. Practical analyst skilled in maximizing

efficiency and productivity for multi-site locations. Deep expertise in

comprehensive daily operations and financial management.

Change Management ( Strategic/Operational Plans ( Cost Controls, Reductions

( Revenue Growth Strategies Budgeting, Accountability ( Organizational

Development ( Profit Turnaround ( Multi-Site Management

Project Management ( Staff Management, Development ( Troubleshooting (

Process Improvement

Property Management ( Start-Up Operations ( Vision Casting, Implementation

( Restructuring

Public Speaking ( Creative Problem-Solver

PROFESSIONAL EXPERIENCE

Focus Hospitality Services, LLC, Sarasota, Florida ( 2007-2008

(www.focushotels.com)

Developer/Builder/Operator of limited, full-service, and indoor water park

hotel/resorts

Chief Financial Officer/Chief Operating Officer

Orchestrated entire financial and management operations; ten direct reports

including financial, accounting, construction, property management,

information technology, and human resource functions. Implemented marketing

changes and performance standards that improved guest satisfaction by 11%.

Designed new business models for resorts that improved monthly cash flow by

over 18%. Introduced labor saving staffing guides and energy conservation

standards that reduced operating expenses by 8%. Engineered a major

accounting system turnaround within 12 months. Designed and introduced a

new global, highly integrated, consolidated system; transitioned away from

the multiple setups previously used by various internal business units.

Standardized financial reports for operations and lenders to quickly

capture a global cash position without plowing through manual spreadsheets.

Motivated employees to excel amid widespread corporate changes.

Operational/Financial Achievements:

. Implemented expense controls that improved overall cash flow by 11%

versus budgeted year.

. Oversaw the grand opening of four new hotels and resorts.

. Directed annual video and audio marketing campaigns that generated

budgeted revenue goals.

. Maximized cash flow to fund daily operations by negotiating extended

payment plans with construction vendors and arranging settlements for

mechanical liens while growing operating revenue at a 6-8% monthly clip.

. Established protocols mandating the timely return of phone calls and

emails by the corporate team, skyrocketing internal client satisfaction.

. Uncovered $250K in "lost money" from title companies and banks after

reviewing and auditing the balance sheets.

Singh Management CoMPANY, LLC, West Bloomfield, Michigan ( 2006-2007

(www.singhweb.com)

Developer/Builder/Operator of upscale retirement housing & multi-family

communities, office/retail buildings at 33 locations. (4,000 Apartment

Units; 1,200 Senior Housing Units; 1M SF Retail/Office)

Director of Property Management

Directed daily management functions, including P&L on a $76M annual

operating budget. Negotiated vendor contracts. Escalated individual asset

and overall corporate profitability and performance by authorizing niche

marketing to capitalize on local trends and conditions. Supervised 12

direct and 450 indirect reports (including managers) in the resident

services, marketing, leasing, maintenance, and operations divisions.

Reported directly to the VP of Finance and Operations, and 6 owner Board

members.

MICHAEL SUROWIEC ( Page 2 ( *******@********.***

Director of Property Management Cont.

. Drove occupancy from a low 70% to the mid-90s within 3 months for the

Northville area, increasing rents by $200 a month by shifting to niche

marketing.

. Reversed a 3-year negative trend for 2006 multi-family portfolio revenue

by >11% over the previous year, boosting NOI by 18% despite a challenging

Michigan market (68%> than the competition).

. Hiked closing ratios by 22% by introducing a commission structure

granting site managers and leasing teams flexibility to set site leases

within rental rate boundaries.

. Captured targeted occupancy level at the projected $1600/mo rental rate

in spite of a 9-month opening delay for an upscale apartment community.

. Transformed the negative operating income flow into a path toward

profitability.

ADDITIONAL EXPERIENCE (Full Details upon request)

RHP Properties, Inc., Farmington Hills, Michigan ( 2002-2005 (www.rhp-

properties.com)

(12,000 Manufacturing & 6,000 Apartment Units; 88 Locations, 12 States)

Chief Administrative Officer: Instituted vital operating processes and

procedures, financial parameters, and framework for future growth without

triggering additional overhead to manage the company's 50% growth rate.

Controlled operating costs and slashed vendor invoice and check processing

fees by securing company credit cards for site-level maintenance purchases.

Oversaw 8 direct and 20 indirect reports in the accounting, financial,

human resource, information technology, and administrative departments.

. Advanced company from a fragmented environment to a more centralized

process to improve accountability and efficiency. Achieved 5-year plan

within 2 years.

. Recouped $120K-$150K in overhead after introducing electronic payments

for inter-company funds transfers, lowering check writing/processing by

30%.

. Cut medical/health insurance premiums by $220K per year with minimal

reductions in employee coverage.

. Decentralized A/R functions to each site by trimming the collections

department staff from 12 to 2 people. Transitioned those 2 into training

and auditing roles, yielding a 28% net reduction in company overhead.

. Recruited a 3-member team to formulate 80+ operating budgets using a

standardized format easily uploadable to the company's existing financial

system. Deployed a complete budget package with qualitative data in 5

months.

The Hayman Company, Troy, Michigan ( 1984-2001 (www.haymancompany.com)

(11,000 Apartment Units; 12M SF Commercial; 850 Hotel Rooms, 15 States)

Financial Officer/Corporate Controller: Pioneered a new corporate

infrastructure encompassing staffing and business systems for the

accounting, finance, HR, risk management, IT, and administrative functions.

Continually graded systems and the caliber of personnel talent in tandem

with company growth from 25 to 100+ sites. Directed daily cash management,

including vendor payments, excess cash investment, internal/external wires,

collections, report preparation, budgeting, and loan administration for

multi-family, commercial/retail, and hotel properties.

. Managed 30%+ annual growth over 7 years in complete fulfillment of all

client deadlines and objectives.

EDUCATION

Master of Science in Management, Walsh College, Troy, Michigan

Bachelor of Business Administration in General Business, Walsh College,

Troy, Michigan

Associate in Applied Science in Accounting

Macomb Community College, Warren, Michigan

PROFESSIONAL DEVELOPMENT

Certified Hotel Administrator (CHA) ( Real Property Administrator (RPA)

CPA Equivalent Experience & Knowledge

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