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Customer Service Manager

Location:
Waterford, VA, 20197
Posted:
March 09, 2010

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Resume:

AUBREY MARTEL CLENDENIN

Present Address:

***** ******* *** ****

Waterford, VA 20197

703-***-**** (cell)

abm5gi@r.postjobfree.com

Education

**** - **** ****** *******, *******, TN, Bachelor of Arts in Psychology, May

2009 Graduation

Fall 2006 Corcoran College of Art & Design, Washington, D.C., Painting &

Drawing classes

Summer 2008 George Mason University, Fairfax, VA, Psychology classes

Computer Skills: Apple iWork, Microsoft Office, Adobe Photoshop, SPSS,

Geographical Information Systems, blogger

Exploratory Research: Working It Out: Life Narrative as Identity Exercise,

explored 118 student narratives to determine if experiences with identity

dilemmas individuation or communion and personal agency or external

responsibility are related to the author's country of origin.

Work experience

2006 - 2010 Market Street Coffee Shops, Inc., Barista Purcellville and

Leesburg, VA

Barista

Reconciled daily totals, made deposit bag, ran settlement reports, and closed

shop.

Trained five new employees in customer service/hospitality, health and safety

standards, latte art, and event planning.

2007 - 2008 Rhodes College Athletic Department, Health and Fitness Attendant,

Memphis, TN

Worked with referees at 10 varsity-sporting events, setting up fields with

equipment before games and assisting during games.

2005 - 2006 Ida Lee Park Recreation Center, Assistant to Camp Manager and

Counselor, Leesburg, VA

Assistant to Camp Manager: Assessed all paperwork, including medical records

and birth certificates, for camp and organized it into individual files for

900 children.

Camp counselor (kids ages 5-6): Planned and prepared educational, fun, and

inclusive art, music, sports, nature, and swimming activities for 120 children

including those with special needs. Responsible for children with global

communication deficits and behavioral challenges due to autism spectrum

disorders and other developmental challenges for 20 hours per week. Consulted

with parents and family members on a daily basis.

Summer 2003 and Summer 2004 YMCA Summer Camp Director of

Counselors-In-Training, Leesburg, VA

Director of CITs, promoted from Assistant Director after two months on the

job: Trained participants on how to be a camp counselor. Created daily

activity schedules that included eight activities per day as well as field

trips.

Camp counselor (kids ages 5-12)

VOlunteer experience

2007 - Present National Organization for Women

Distributed posters across campus to encourage healthy body image.

2009: Performed in a production by playwright Eve Ensler to end violence

against women.

Fall 2007 Hope and Healing: Assisted children from at risk families.

2005 - 2006 Family Services of the Mid-South Crisis Center: Answered the

crisis hotline for callers in crisis and responded to their needs.

Spoke with 15 callers each shift about issues such as domestic violence, drug

addiction, psychological disorders, identity crises, suicide, and rape.

Deescalated people in crisis mode by listening carefully and empathizing.

Referred callers to nurses, doctors and managers of homeless shelters.

Summer 2005: Outward Bound Wilderness Expedition: Backpacking in the Sierra

Nevada Mountains in CA with a group of 11 participants for one month.

Increased self-awareness, teamwork skills and knowledge of outdoor wilderness

survival techniques such as leave-no-trace.

Summer 2004: Outward Bound Wilderness Expedition: Backpacking and canoeing on

the Appalachian Trail in South Carolina and Georgia with a group of 11

participants.



Contact this candidate