ANDREW J. SERKE
*** ***** ******, ***. **** 610-***-****
Pittsburgh, PA 15206 abm5b0@r.postjobfree.com
EDUCATION
Master of Business Administration - MBA 05/11
. Concentrations: Finance, Accounting, Strategy, Operations Management
. Club Memberships: Graduate Finance Association, Consulting Club, Energy
Club, Operations Management Club
HARVARD UNIVERSITY Cambridge, MA
Bachelor of Arts in History 06/05
. Hasty Pudding Theatricals (2002-2005) - Vice President (2004-2005),
Advertising Manager (2003-2004)
. Harvard Crew 2000-2001 - Eastern Sprints Champion 2001
EXPERIENCE
Booz Allen Hamilton McLean, VA
Senior Consultant, Organization and Strategy (09/07 - 07/09) 10/06 -
07/09
Consultant, Organization and Strategy (10/06 - 09/07)
Strategic Planning
. Leveraging client experience and competitor analysis, generated a
new governance structure and organizational design for safeguarding
information security for Booz Allen Hamilton's information security
office (internal consulting project as part of a cross functional
team).
. Developed a business concept of operations (CONOPs) for the IRS'
Privacy, Information Protection, and Data Security (PIPDS) office to
establish a program future state vision and provide tactical
direction. Received a Performance and Team Award in October of 2008
for outstanding performance and initiative in client service.
. Assisted in generating a concept of operations (CONOPs) for the IRS'
Earned Income Tax Credit (EITC) initiative to encourage outreach to
and improve compliance FROM paid preparers.
Workload Assessment
. Generated an organizational design for the US Army's Project Manager
of the Heavy Brigade Combat Team to establish a future state
operating model and provide tactical direction for staffing
additional resources.
Project Management
. Managed client meetings in developing a future direction for the
IRS' Criminal Investigations / Refund Crimes office as the
department undertook a shift to their business / operating model.
. Analyzed and developed reporting presentation for the IRS' Telephone
Excise Tax Refund (TETR) initiative (which resulted in $4.3B
refunded to taxpayers) to evaluate project performance and identify
project risks; managed efforts to comply with a TIGTA audit and FOIA
request on the project.
Halliburton / Kellogg Brown and Root (KBR), Inc. Arlington, VA / Houston,
TX
Business Process Analyst (12/05 - 10/06) 06/04 - 08/04; 06/05 - 10/06
Technical Writer (06/05 - 12/05)
Intern (06/04 - 08/04)
. Problem Solving: Identified inefficiencies and redesigned existing
procurement processes for subcontracts regarding military dining
facilities in KBR's Middle East operations; resulted in $216M of
commitments and $30.5M cost billed out of SAP in the first month
alone.
. Quantitative Analysis: Spearheaded effort in identifying SAP
deployment sites for all subcontract projects in the Middle East;
segmented sites utilizing transaction volume (from 2000-2005 and
totaling $5.0B of commitments), profitability (in terms of revenue
generated per month), and deployment complexity. Resulted in
presentation to executive leadership and shaped project direction.
. Leadership: Led the Integration and Unit Testing and Process
Reorganization for the implementation of SAP to three military support
camps in Iraq. Managed team efforts to create all documentation for
SAP implementation throughout all military dining facility
subcontracting sites in KBR's Middle East operations. Received an
Outstanding Mentor Award in August of 2006 for leading the development
of training materials.
ADDITIONAL INFORMATION
. : Microsoft Excel, Power Point, Word, Project, Visio; SAP (MM)
. : Harvard Club of Washington DC
. Personal Interests: Running, Cooking, Cross Country Skiing