Adrian Alex Serrato

*** ******* # *

Farmersville, CA 93223

559-***-****

abm59q@r.postjobfree.com

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OBJECTIVE: To obtain a position as a Computer Support Technician

EDUCATION:

San Joaquin Valley College, Visalia, CA

May 2009

Associate of Science Degree, Computer Support Technology

SKILLS AND QUALIFICATIONS:

. Bilingual/Bi-literate Spanish/English

. Management and Supervisory Experience

. PC/Macintosh Troubleshooting

. 2003/2007 Microsoft Office Suite Experience

. Microsoft/Cisco Networking

. Microsoft Home/Professional XP user support

. Network Security

. Collections Experience

EMPLOYMENT EXPERIENCE:

06/09 to present Movie Gallery inc, Exeter, CA

Title: Customer Service

Data input, exceptional customer service, cash handling, opening

store and closing procedures, high level of up sales.

10/00 to 08/07 Color Design and Athletics, Visalia, CA

Title: Computer Support Technician

PC/Macintosh troubleshooting, computer-aided logo designing,

advanced computer skills and use of Microsoft/Adobe software;

Office/Computer Manager.

08/97 to 09/00 Peninsula Messenger Service, Visalia, CA

Title: Driver

Executed daily operations of pick-up and delivery of time-

sensitive documents; successfully handled driving short and long

distances without supervision.

COMMUNITY:

. Visalia Branch Library Volunteer.

. 1993 Participant in Visalia Citizens Police Academy.

AWARDS:

. 1995 AYSO Soccer Team Coaches Award

. 1991 Award for excellent customer service (MediaOne)

. 1981 Winner of the Visalia Times Delta "Ron Einstoss"

Scholarship in Journalism

. 1981 Exeter Union High School newspaper editor received a

"Superior" rating by the San Joaquin Valley Scholastic Press

Association

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