Customer Service Sales
Resume:
Catherine L Buffington
Crofton, M.D 21114 abm57z@r.postjobfree.com
WORK EXPERIENCE
Sales and Service Associate, Bozzuto Group (Washington, D.C. February 2009 - Present)
• Worked on the sales team in the lease up stages of a brand new residential high-rise
owned by Vornado/Charles E. Smith
• Cultivated long term relationships with clients within Bozzuto managed properties
• Established a networking system for corporations through face to face presentation to
increase leasing percentages
• Provided outstanding customer service to all current residents and assisted with resident
retention and resident referrals
• Met and exceeded monthly leasing quota
• Assisted with accounting, collected rent, and posted money to accounts
payable/receivable
Server, Federal House Bar and Grill (Annapolis, M.D. September 2007 - March 2009)
• Exceptional interpersonal and team building skills with an aptitude for building rapport
with a diverse range of customers, managers, and colleagues
• Assisted guests in order selection by suggestively selling new appetizers, specialty items
and wine selections
• Collaborated in creating attractive front-of-house displays to market new products
Frontline Team Member, Greenpeace (Washington, D.C. Summer 2007)
• Provided monthly reports of Senate & House environmental committee hearings to membership
holders
• Assisted with fundraising to increase the member recruitment program percentage
• Conducted research on environmental legislation; specific to global warming
• Ensured that new member and financial goals are achieved by meeting specific objectives
Server, Macky's Bayside Bar & Grill (Ocean City, M.D. - April 2005 - May 2007)
• Coordinated with the kitchen staff to ensure timely and accurate order preparation
• Frequently assisted colleagues during rush periods to foster/promote teamwork while
providing exciting service and guest dining experience
• Successful multitasking while remaining professional and courteous in a fast-paced
environments
EDUCATION
Salisbury University (Salisbury, M.D. 2005 - 2007)
Major Concentration in Political Science
Anne Arundel Community College (Arnold, M.D. 2003 - 2005)
LEADERSHIP ACTIVITIES
• Amnesty International Campus Representative for Darfur Awareness week
• Co-Organized three annual Blood Drives
• Class Representative for the Student Association
• Coordinated a Drive for Domestic Violence
• Trained and worked as a Workshop Leader is trust building retreats.
COMPUTER SKILLS
• Proficient in Microsoft Office, WordPerfect, Yardi and Integrated Business Systems
Catherine L Buffington
1643 Wickham Way 410-***-****
Crofton, M.D 21114 abm57z@r.postjobfree.com
Contact this candidate