Customer Service Sales

Kenny Agbodike

*** ***** * ****** ******, CA **436

**********@*****.*** Phone: 805-***-****

OBJECTIVE:

To utilize acquired knowledge and experience for the aid and advancement of

employer and company goals. To acquire more skill and experience in known

and unknown fields. To establish new friendships and work in a team

enviorment.

ACCOMPLISHMENTS:

College Graduate with B.A Degree, General Ed Major

High School Graduate, Diploma

3+Years of Sales Experience

6 Years experience Child Development

3yrs of Customer service experience

1yr+ of Technical support experience

1yr experience in Networking

EXPERIENCE:

April 2009

to

Present

February 2006

to

December 2008

June 2006

to

August 2006

Staples Lompoc, CA

Easy Tech Sales Assosciate

Engage Customer, Asess their needs, refute customer objections, provide the

perfect solution and achieve customer satisfaction

Sell Extended Service plans and exceed sales quotas

Customer Service and Satisfaction

PC Diagnostic and Repair

Technical support in store and by Phone

Google / Adecco Mountain View, CA

Team Lead and Trainer

Train and Discipline Employees

Monitor, Manage, Motivate and Maintain Employee Performance Create

spreadsheets to assess and improve team production Experience in utilizing

Excel spreadsheets

Hold Team Meetings focused on constant improvement of work enviroment

Provided Input and ideas toward reaching team goals

Meeting and exceeding production goals in a competitive manner

Copeland Corporate HQ San Luis Obispo, CA

Mailroom attendant / Front Desk

Summer Intern Work

Receive and Direct incoming calls

Organize and file reports from regional stores

Create reports

Shippping and Receiving

Investigate discrepancies in incoming store packets

EDUCATION:

2009 Golden State Baptist College Santa Clara, CA

Bachelors Degree General Education & Theology GPA: 3.0

Private Christian College, Semi Militaristic Setting

Studied Several courses with strong focus on People skills

Field training in dealing with Children and Adults

Coursework in Graphic Design and Business Applications

Coursework in Computer Physics & Microsoft Office Programs

2004 Lompoc High School Lompoc, CA

Diploma General Studies GPA: 3.0

2 years in Music Program

Involved in MESA Program

Represented School in Robotics Challenges

Coursework in Regional Communication Program - Comm Tech

RELATED COURSEWORK:

Computer Hardware and Software Advanced Business

Applications Grahic Design Courses

Leadership Training

Knowledge of office machinery and PC Peripherals

INTERESTS:

Sales and Customer Service Computers and Electronics Child Care and

Development Networking and Gaming

Publications and Design software

Office hardware and PC Peripherals

KEYWORD SUMMARY:

One year experience as in PC Diagnostics and Repair,

Networking, and PC peripherals. Installation of PC's,

software, Networks. Virus, adware and spyware removal.

Familiarity and Manueverability in BIOS SETUP. Knowldege of

PC information resources, if problem is

outside knowledge parameters.

Contact this candidate