Customer Service Supply Chain

Thomas L. Rezak

**** ***** *****

Lower Burrell, Pa. 15068

724-***-**** Home

412-***-**** Cell

*****@*******.***

Operations, Materials, Manufacturing, Customer Service

Operations Executive that is committed to excellence, focused on business

growth and financial results with twenty years of experience in Operations,

Manufacturing, Business Development, New Products Development, Materials

Procurement, Supply Chain and Project Management.

> Experienced in long range strategic planning and budget preparation

> Experienced in reengineering, developing, implementing and leading

"best practice" supply chain strategies

> Managed a department of 50 associates through four direct reports with

annual spend of $ 100 million.

> Skilled in a variety of problem solving and team building techniques

High - Performance Leader and principle based decision maker with strong

coaching, mentoring and organizational skills and the ability to

communicate.

> Champion and team leader for SAP software installation project

> Experienced in day to day tactical management of supply chain

activities

> Led successful improvement projects involving new product development,

supplier quality, cost reduction, inventory reduction and material

flow

Change Catalyst/Business Strategist adept at streamlining processes,

reducing costs, right sizing organizations with the capacity to spearhead

critical corporate initiatives to advance growth and competitive position.

> Reduced operating costs 15% while increasing sales in Europe

> Key strategist in supply side business development initiative that

resulted in 10% increase in product market share.

> Principle architect and negotiator involving the sale of a

manufacturing business unit

> Spearheaded new business acquisition, broadening scope of existing

product line

Professional Experience

Director, Supply Chain Operations, IDev Medical Technologies, Inc.

September 2008 - July 2009

Responsibilities included operations planning, capital projects and the day

to day operation of all supply chain functions. IDev Medical does 16

million in sales, employs 120 people and is located in Houston, Texas.

. Provided an assessment of facilities, capital equipment, manufacturing

capacity and manpower in view of anticipated growth in 2009/2010

. Reviewed departmental infrastructure to achieve effective

accountability and better reporting

. Positioned operations for flexibility and speed to address changing

scenarios

Consultant/Manufacturer's Rep, Self Employed, December 2007- June 2008

CardiacAssist, Inc., my previous employer, chose to resolve their financial

difficulties with a corporate restructure. As a result I was downsized

with ten other employees. I started a consulting business in December 2007.

I was fairly successful in a short period of time having contracted with

several clients in the Pittsburgh area including The Bon Tool Company,

Milennium Corporation and J.B. Friday & Associates. I have worked on a

number of projects including inventory management, customer service,

supplier selection/certification and procurement.

Director, Materials/Manufacturing, CardiacAssist, Inc. March 2000 - October

2007

Responsible for all operations and functions from the receipt of customer

orders to the subsequent delivery of product. My responsibilities included

customer service, planning, procurement, receiving, inventory, production

scheduling, and manufacturing, manufacturing engineering, facilities,

shipping and logistics. I also had responsibility for incoming quality

inspection, field service and IT administration at different points during

my tenure.

. Provided critical organizational support and leadership during product

development, the successful completion of clinical trials and full

commercialization of the TandemHeart System

. Defined and implemented procurement and materials management operating

procedures

. Reduced raw material component costs 27% through better sourcing,

negotiation and supplier relationship building

. Implemented supplier selection and supplier measurement processes to

improve supplier performance and quality.

. Established initiatives to measure and improve efficiency of material

flow, production assembly, final packaging and transfer into finished

goods.

. Negotiated and maintained marketing/distribution contracts with four

companies in Europe that generates $2.5 million plus in sales annually

. Developed a set of key performance indicators to forecast future sales

and product demand

Director, Materials Management &Global Supply Chain Medrad, Inc. July 1985

- March 1999

. Developed and successfully executed supply side business development

strategy on new concept pre-filled and packaged disposable syringes

. Developed, led and implemented procurement team supply side strategy

that enabled Medrad to achieve 70% plus market share in

syringe/disposable products line

. Reengineered Medrad's supply chain focusing directly on results in

cost reduction, lead time and quality improvement

. Used value stream mapping techniques to develop a lean policy

deployment matrix to improve efficiency from receipt of customer order

to shipment of product

. Successfully implemented a supplier partnership program with 22 key

suppliers

. Effectively reduced the supplier base by 50% and implemented a

supplier selection and certification program

. Authored several sections of Medrad's Malcolm Baldridge National

Quality Award application on "supplier performance and improvement,

follow up, corrective action and relationships"

. Served as champion and team leader of cross functional teams that

implemented SAP materials, service and manufacturing software modules

Operations Manager, Contraves-CSR/Powertron Division, February 1981 - July

1985

. Implemented strategies to improve profit margin through outsourcing,

resource management and process improvements

. Key strategist and principle negotiator in the sale of the printed

circuit board manufacturing division

. Key participant and principle negotiator in the acquisition of

Powertron, a small manufacturers of custom motors located in North

Carolina

. Integrated and transitioned Powertron into CSR business processes

Purchasing Manager/Contract Administrator, Union Switch & Signal Division

of WABCO, September 1974 - February 1981

. Responsible for a procurement budget of $120 million in goods and

services and managed 14 people in the procurement function

. Responsible for the transition from custom colored glass prism lenses

to molded plastic lenses. This was a cost reduction savings of $25

million dollars over two years

. Contract Administrator for mass transit projects in San Diego,

Baltimore and Miami

Education

BA, Economics, University of Pittsburgh, Pittsburgh, Pa. ? AA, Business

Administration, Community College of Allegheny County, Monroeville, Pa. ?

Attended Arizona State University, Tempe, Arizona ? American Productivity

and Quality Center (APQC), Houston, Texas

Personal references available upon request

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